From the 2015 Windy City Summit - Chicago
What is said on social media and the Internet can impact a financial institution’s risk profile due to poor due diligence or oversight. With policies, education, coaching and support you are empowered to manage and mitigate risk. This session will cover this new shift in protection and what is being allowed and where to draw the line.
• Moderating – methods and tools to address collaboration needs effectively
• Monitoring - methods and tools to see what your employees are saying and what is being said about your organization
• Archiving – how to comply with regulators, keep track of your bank’s social activity
• Training – ways to train your organization effectively to support the effort
• Coaching – ongoing support in this ever changing landscape
2. ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET @FwdProgressInc
Dean DeLisle
• Founder and CEO of Forward Progress, Inc.
• Train and Coach over 2,000 people per month
• Trained and Coached over 95,000 in Social Network Skills
• Over 30 years in Business Coaching, Consulting and Training
• Call Center, Internet, eMarketing, Event Management, Lead Generation,
Web Seminars, eLearning, eSelling
• Over Two Billion Dollars Sales, over 100 Million Leads, Helped Thouands
of People using Internet Based Lead
• Financial Services, Real Estate, Professional Services, Legal, Accounting
Manufacturing, Telecommunications, Technical, Insurance, Agencies,
Auto, Retail, Banking Educational and Channel Sales…..
15. ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET @FwdProgressInc
2015 LinkedIn Stats - Growing
• LinkedIn Has Over 350 Million Members
• Average user has 240 “Connections”
• One degree from over 35,000 “Trusted Connections”
• Two degrees from over 3,200,000 “Trusted
Connections”
• 160 Million unique visitors a month
• 1 million new members added per week
• 17.8 million members belong to groups
• 1.2 million comments and posts to groups weekly
• 2 billion people searches annually
• 2 million companies have a company page
OVER 1,000 to 1
20. ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET @FwdProgressInc
Regulatory Compliance Items
• Take Caution – For high regulation industries, social media can
be dangerous when used irresponsibly and communication may
be subject to legal discovery in the event of a lawsuit
• Best Practice – Adopt a social media policy among employees
and stick with it
• Be cohesive with standing company by-laws and Social Compliance items
• Training – Once a policy is adopted, training and coaching is a
must; especially for employees in sales, marketing, and public
relations