Do you suffer from the wrath of client's feedback? Do you sift through hundreds of emails, off-time calls and lots of confusion to reach your final design?
Learn how to effectively manage client feedback and become a design superhero!!
9. It makes you a more efficient designer
It’ll help cut delivery times
10. It makes you a more efficient designer
It’ll help cut delivery times
And above all, it’ll keep your clients happy
11. It makes you a more efficient designer
It’ll help cut delivery times
And above all, it’ll keep your clients happy
So, manage client feedback
effectively and...
23. Some tools automatically document everything for
you
You invite people who’re relevant to the discussion in
workspace (like it happens in a meeting room)
24. Some tools automatically document everything for
you
You invite people who’re relevant to the discussion in
workspace (like it happens in a meeting room)
They automatically get access to all the contextual
feedback.
32. Feedback can change project scope considerably
Posters by http://thechive.com/2013/01/30/designer-turns-negative-client-comments-into-funny-posters-41-photos/
34. To avoid surprises, have a contextual discussion on
the feedback
and
get everybody on the same page.
35. To avoid surprises, have a contextual discussion on
the feedback
and
get everybody on the same page.
Or just have a real
time meeting on the
design and present your
case smoothly.
39. Don’t get emotional about negative
feedback. It’s Okay!
Instead, educate your client
40. Don’t get emotional about negative
feedback. It’s Okay!
Just understand what exactly the client is
trying to say
Instead, educate your client
41. Don’t get emotional about negative
feedback. It’s Okay!
Just understand what exactly the client is
trying to say
Tip : Do write back to your client with a
clarification of your original intent.
Instead, educate your client
44. Understand the mindset behind the
suggestions
Come up with changes more consistent with
the guidelines
45. Understand the mindset behind the
suggestions
Come up with changes more consistent with
the guidelines
Tip: Put the design guideline in the same
workspace as a PDF and link your reasons
on it for better understandability
48. Have a meaningful online discussion and go
through the design again
Add him/her on your feedback tool
49. Add him/her on your feedback tool
Have a meaningful online discussion and go
through the design again
Tip: Try to have more face to face
discussions with client to build rapport.
51. That’s all folks! Hope this helps you in becoming a
DESIGN SUPERHERO
Image by Walt Disney Pictures
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52. Cover slide image by http://ardentheatre.org/
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