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KM using ICTs
                           in agricultural and rural development in Africa
                                                      François STEPMAN
                                                     PAEPARD co-manager
                                                        Agrinatura/Paris




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
http://paepard.blogspot.be




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Main stakeholder groups
                                                           as users of ICT in agriculture:

                                                                 1. Businesses: businesses,
                                                                    associations, other organizations
                                                                 2. Farmers: individuals; organized
                                                                    and informal associations
                                                                 3. Researchers: researchers;
                                                                    educators; trainers
                                                                 4. Government: Ministry of
                                                                    Agriculture; departments;
                                                                    parastatals




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
ICT in agriculture

                                                           •     The World Bank, in collaboration with the
                                                                 e-Agriculture community and the Food and
                                                                 Agriculture Organization of the United
                                                                 Nations (FAO), is holding a series of two
                                                                 week online forums.
                                                           •     (17-28 Sept 2012) Using ICT to enable
                                                                 Agricultural Innovation Systems for
                                                                 Smallholders
                                                           •     (12-23 Nov 2012) ICT and producer
                                                                 organizations




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
The Forum for Agricultural Research in
                                                                  Africa (FARA) analyzed 60 farmer
                                                                  advisory services in Africa that are
                                                                  currently operating or recently
                                                                  terminated.

                                                                  Countries : Benin; Burkina Faso;
                                                                  Cameroon; Egypt; Ethiopia; Ghana;
                                                                  Kenya; Malawi; Mali; Niger; Nigeria;
                                                                  Senegal; South Africa; Tanzania;
                                                                  Uganda; Zambia; Zimbabwe and 10
                                                                  projects operating in more than 3
                                                                  countries.




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Applications in agricultural value chains
                                                                                                                                   Cropster /
                                                                                                                                  Muddy-Boots
           Brainhoney          MPESA -             Esoko            Opp             Esoko           Mob
                                                                                       /                       Esoko         Farmbook
            Training             $$               /RL MIS           Bank            Reuters         Trans
                                                                                                                             calculators
    Farmbook          Esoko / RL             Reuters/             Digital                  SMS                                       Financial
    calculators        AMITSA               Farm-radio            Green                    voice                                       flows

                                                                  Swiss Re
                                                                    WI


              Pre-production                           Production                          Postharvest                      Marketing


                                                                                                             Market price
      Market                        Production                               Marketing                        decisions
     planning                          tips                                  decisions
                                                                                                                 SM Biz
             Best                             Best                                                            performance
           Practices                        Practices                           Transport
                                                                                                                     Product
                     MIS and                         Feedback                                 Storage                Bulking
                      Inputs                           Polls
                                                                                                                     Traceability
                                                           Production                              Finance
                               Finance
                                                            Finance
                                                                                                                              Chain wide
                                                                  Insurance
The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal                                            Market Linkage
Less than 10% of all projects have become
                         sustainable, and even fewer are reaching
                                           scale.
   Type of Organization         Project               Project
                             Implementer          Partner/Funder

   International                                                        11          39
   Organization
   Local/National NGO                                                   25          6

   Government                                                            9          6
   Department/Agency

   National Agricultural                                                 4          3
   Research Centre


   Private Company                                                       3          10

The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Desperately seeking content




                 Content
                 Content
                   &
                 Content


The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Written/Text-based Projects

                      Benefits                                                                   Costs
     • Provides useful resources
                                                                               • Requires a basic level of literacy
     Web-based solutions
     • Can provide pictorial illustrations                                     Web-based solutions
     • Can provide lengthy, detailed
       explanations                                                            • Entails ploughing through many
                                                                                 publications
     SMS                                                                       • Often unreliable internet connectivity
     • Can be Customised for language                                          • Limited access to and ability to use
     • Cell phone use rapidly expanding
       throughout the continent                                                  computers among many rural
                                                                                 populations
                                                                               • Often not updated regularly

                                                                               SMS
                                                                               • Contains only a small amount of
                                                                                 information



                  Zambian National Farmers’
                   Union SMS Service, IFAD


The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Voice-based Projects
                                  Benefits                                                      Costs
       • Can be easily customised for language
       • Readily accessible and easy to use                                    IVR
                                                                               • Costly to develop
       IVR                                                                     • Complicated: requires machines to
       • Can provide ready researched and                                        produce good speech synthesis
         prepared answers for commonly asked
         questions                                                             • Often does not provide detailed info
                                                                                 such as pictorial illustrations
       Video-based solutions
       • Can provide demonstrations
                                                                               Video-based solutions
       Call Centres                                                            • Costly to produce
       • Can receive feedback from professionals                               • Many lack the equipment to view the
         immediately                                                             info

                                                                               Call Centres
                                                                               • Call congestion
            Allo Ingenier Call
            Centre, Cameroon                                                   • Often requires follow-up if info is not
                                                                                 currently available



The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Key Challenges of Agricultural Knowledge
                                                      management in Africa using ICT

              • Millions of farmers want customized information,
                most do not get it
              • Customized = up-to-date, relevant and supplied in a
                timely manner
              • Most farmers expect free services, which needs to
                change
              • Using value chain information requires a learning
                process for farmers and that takes time
              • Doubts about the appropriate methodology for
                researching the impact of ICT on agricultural
                development

The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Recommendations (1)

         Great progress in ICT solutions, but how many
         agricultural extension services are using these
         methods?
                           Need to find best fit options to shift from traditional delivery
                           channels and ICT-enabled channels

         Must focus on scale to achieve cost recovery and
         value added
                           Need better public-private partnerships

         Effectiveness compared to other approaches?
                           Need more return on investment studies to highlight the
                           value of ICT-enabled approaches


The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Recommendations (2)

         Role of ICT in disseminating innovation
                             The key for development actors is to understand the
                             traditional process of farmer innovation in order to succeed
                             in bringing ICT in line to support this.
                             Communities themselves will also drive this through their
                             own choices around technology and its application.
         Donor funding is being tied to “uptake”, which is
         measured on delivery, not demand for or
         application of information
                             private sector investment at the venture, incubation and
                             growth stages could lead to more robust, sustainable
                             innovation in this sector.



The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Example 1: TECA

             “Agricultural information services should be platform-
         independent, given that technology-specific services impose
           requirements on potential audiences and can greatly limit
                                  accessibility”




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Example 2: eRAILS

      “Paying 4 incentives to get online content is not sustainable in
                              the long term”




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Example 3: www.infonet-biovision.org




 • Pictorial illustrations are
   attempts to overcome
   constraints of written
   work
 • Rollover function
   increases users
   friendliness : information
   pops up when the cursor
   is moved over a photo

The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Example 4: Video


                 • Growing interest in extension
                 • Attention to farmer innovation
                 • More organizations want to enhance their impact
                   at regional level
                 • Many service providers have expressed their
                   interest in using quality videos




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Video solutions: futuristic mobile?

                                             •    Flexibility in use
                                             •    Compact discs for easy dissemination
                                             •    Rural radio stations and networks
                                             •    Private sector
                                             •    Television
                                             •    Mobile phones
                                             •    Video viewing clubs
                                             •    Busses
                                             •    Special events
                                             •    Quality video enables multiple uses



The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Respondents to survey on video use
                (n=505; Source: Agro-Insight, 2011)
                                                                                    Number   %
                 National research & university                                        119   24
                 International research &
                 development                                                            81   16
                 International NGO                                                      64   13
                 National or local NGO                                                  55   11
                 Extension service                                                      39    8
                 Radio                                                                  24    5
                 Food industry                                                          23    5
                 Farmer organization                                                    19    4
                 Communication enterprise                                               12    2
                 Other
The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal       69   14
Frequency of searching web for training
                                                            videos, (n=442 Agro-Insight, 2011)




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Frequency of use of video to train
                                                                    farmers (n=448)




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Reasons for not or rarely using video
        (n=166, Agro-Insight, 2011)

                                                                                    Number   %
        I don't know where to look for videos                                           59   25
        I haven’t found videos on the right
        subject                                                                         39   16
        I haven’t found videos in local language                                        54   23
        Other                                                                           86   36



The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Importance of local language of video
                                                                               (n=438, Agro-Insight, 2011)
                                                                                            )
                                                                            But limiting to local
                                                                             language versions
                                                                            alone inhibits global
                                                                            sharing and use for
                                                                               farmer training




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Across countries, crops often have common plant health issues and solutions.




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
Agricultural training videos




The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal

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Km using ict in agric lisbon 2012

  • 1. KM using ICTs in agricultural and rural development in Africa François STEPMAN PAEPARD co-manager Agrinatura/Paris The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 2. http://paepard.blogspot.be The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 3. Main stakeholder groups as users of ICT in agriculture: 1. Businesses: businesses, associations, other organizations 2. Farmers: individuals; organized and informal associations 3. Researchers: researchers; educators; trainers 4. Government: Ministry of Agriculture; departments; parastatals The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 4. ICT in agriculture • The World Bank, in collaboration with the e-Agriculture community and the Food and Agriculture Organization of the United Nations (FAO), is holding a series of two week online forums. • (17-28 Sept 2012) Using ICT to enable Agricultural Innovation Systems for Smallholders • (12-23 Nov 2012) ICT and producer organizations The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 5. The Forum for Agricultural Research in Africa (FARA) analyzed 60 farmer advisory services in Africa that are currently operating or recently terminated. Countries : Benin; Burkina Faso; Cameroon; Egypt; Ethiopia; Ghana; Kenya; Malawi; Mali; Niger; Nigeria; Senegal; South Africa; Tanzania; Uganda; Zambia; Zimbabwe and 10 projects operating in more than 3 countries. The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 6. Applications in agricultural value chains Cropster / Muddy-Boots Brainhoney MPESA - Esoko Opp Esoko Mob / Esoko Farmbook Training $$ /RL MIS Bank Reuters Trans calculators Farmbook Esoko / RL Reuters/ Digital SMS Financial calculators AMITSA Farm-radio Green voice flows Swiss Re WI Pre-production Production Postharvest Marketing Market price Market Production Marketing decisions planning tips decisions SM Biz Best Best performance Practices Practices Transport Product MIS and Feedback Storage Bulking Inputs Polls Traceability Production Finance Finance Finance Chain wide Insurance The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal Market Linkage
  • 7. Less than 10% of all projects have become sustainable, and even fewer are reaching scale. Type of Organization Project Project Implementer Partner/Funder International 11 39 Organization Local/National NGO 25 6 Government 9 6 Department/Agency National Agricultural 4 3 Research Centre Private Company 3 10 The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 8. Desperately seeking content Content Content & Content The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 9. Written/Text-based Projects Benefits Costs • Provides useful resources • Requires a basic level of literacy Web-based solutions • Can provide pictorial illustrations Web-based solutions • Can provide lengthy, detailed explanations • Entails ploughing through many publications SMS • Often unreliable internet connectivity • Can be Customised for language • Limited access to and ability to use • Cell phone use rapidly expanding throughout the continent computers among many rural populations • Often not updated regularly SMS • Contains only a small amount of information Zambian National Farmers’ Union SMS Service, IFAD The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 10. Voice-based Projects Benefits Costs • Can be easily customised for language • Readily accessible and easy to use IVR • Costly to develop IVR • Complicated: requires machines to • Can provide ready researched and produce good speech synthesis prepared answers for commonly asked questions • Often does not provide detailed info such as pictorial illustrations Video-based solutions • Can provide demonstrations Video-based solutions Call Centres • Costly to produce • Can receive feedback from professionals • Many lack the equipment to view the immediately info Call Centres • Call congestion Allo Ingenier Call Centre, Cameroon • Often requires follow-up if info is not currently available The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 11. Key Challenges of Agricultural Knowledge management in Africa using ICT • Millions of farmers want customized information, most do not get it • Customized = up-to-date, relevant and supplied in a timely manner • Most farmers expect free services, which needs to change • Using value chain information requires a learning process for farmers and that takes time • Doubts about the appropriate methodology for researching the impact of ICT on agricultural development The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 12. Recommendations (1) Great progress in ICT solutions, but how many agricultural extension services are using these methods? Need to find best fit options to shift from traditional delivery channels and ICT-enabled channels Must focus on scale to achieve cost recovery and value added Need better public-private partnerships Effectiveness compared to other approaches? Need more return on investment studies to highlight the value of ICT-enabled approaches The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 13. Recommendations (2) Role of ICT in disseminating innovation The key for development actors is to understand the traditional process of farmer innovation in order to succeed in bringing ICT in line to support this. Communities themselves will also drive this through their own choices around technology and its application. Donor funding is being tied to “uptake”, which is measured on delivery, not demand for or application of information private sector investment at the venture, incubation and growth stages could lead to more robust, sustainable innovation in this sector. The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 14. Example 1: TECA “Agricultural information services should be platform- independent, given that technology-specific services impose requirements on potential audiences and can greatly limit accessibility” The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 15. Example 2: eRAILS “Paying 4 incentives to get online content is not sustainable in the long term” The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 16. Example 3: www.infonet-biovision.org • Pictorial illustrations are attempts to overcome constraints of written work • Rollover function increases users friendliness : information pops up when the cursor is moved over a photo The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 17. Example 4: Video • Growing interest in extension • Attention to farmer innovation • More organizations want to enhance their impact at regional level • Many service providers have expressed their interest in using quality videos The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 18. Video solutions: futuristic mobile? • Flexibility in use • Compact discs for easy dissemination • Rural radio stations and networks • Private sector • Television • Mobile phones • Video viewing clubs • Busses • Special events • Quality video enables multiple uses The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 19. Respondents to survey on video use (n=505; Source: Agro-Insight, 2011) Number % National research & university 119 24 International research & development 81 16 International NGO 64 13 National or local NGO 55 11 Extension service 39 8 Radio 24 5 Food industry 23 5 Farmer organization 19 4 Communication enterprise 12 2 Other The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal 69 14
  • 20. Frequency of searching web for training videos, (n=442 Agro-Insight, 2011) The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 21. Frequency of use of video to train farmers (n=448) The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 22. Reasons for not or rarely using video (n=166, Agro-Insight, 2011) Number % I don't know where to look for videos 59 25 I haven’t found videos on the right subject 39 16 I haven’t found videos in local language 54 23 Other 86 36 The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 23. Importance of local language of video (n=438, Agro-Insight, 2011) ) But limiting to local language versions alone inhibits global sharing and use for farmer training The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 24. Across countries, crops often have common plant health issues and solutions. The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal
  • 25. Agricultural training videos The 2012 Africa-EU Cooperation Forum on ICT November 28-29, 2012 Lisbon, Portugal