Hospitality Management

1. HOSPITALITY MANAGEMENT
BOOK
By
Gajanan Shirke
Author Of Various Hospitality Management Book
Visit : www.gajananshirke.com
GAJANAN SHIRKE : www.gajananshirke.com

2. INDEX
1. Space Allocation Checklist for an Hotel Project
2. Various Approvals/Licences/Permissions Required For Setting Up Hotel
Formation & Financing Of A Company
3. Regulations For Starting Operations And Soon After Becoming Functional
4. Departments Of A Hotel
5. Service
6. Basic Etiquette For Front Office Personnel
7. Kitchen Safety
8. Image Projection
9. The Well Groomed Man
10. The Well Groomed Woman
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3. 11 Spices
12. Job Descriptions
13. Advertising Ideas Checklist
14. Preventive Maintenance: Guest Room
15. Scams in Hospitality
16. Grocery List For Pre Opening Hotel
17. Requirement For New Hotel
18. Cost Control Check List
19. Guest Room Cleaning Checklist
20. Bathroom Checklist
21. Formats and Short Description
22. Definition of GOP
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4. 23. Hotel Department Structure
24. Why hotel owners/ Management need to pay attention to RevPAR
25. What is mystery shopping?
26. Employee Recruitment and Selection
27. Safety Rules for Gas
28. Safety Rules for Electricity
29. Purchasing Cleaning Supplies
30. Seven Inexpensive Marketing Tips For Spa Owners
31. Source Reduction and Recycling Ideas
32. Purchasing And Receiving
33. Steps in the Night Audit Process
34. Seven Steps to Food Cost Control
35. Food Cost Formula
36. Ten steps to a more profitable food service
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5. 37. The Four Aspects Of Food Cost
38. The Menu
39. “360 Degree Performance Appraisal”
40. Service Quality Assessment Checklist
41. Food and Beverage service
42. Kitchen: Hygiene & Sanitation
43. Kitchen Safety
44. Kitchen stewarding
45. Market Segment
46. Handling Complaint
47. Pre Opening Budget Format
48. Housekeeping
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6. 49. Food & Beverage Control
50. Updating Excise Register
51. Hotel Operational Audit Program
52. How to Make a Great Impression and Use Body Language
53. The 10 minute guide to succeeding at interviews
54. Hotel Performance System Checklist
55. Have to Follow Food & Beverage Service Rules
56. Guidelines for F & B Staff
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7. 57. How to Gain Menu & Beverage Knowledge
58. Reasons That Make Your Guest Unhappy
59. How to Maintain Interaction With Guest
60. Personalized Service Training for Waiters
61. Golden Service Rules for F & B
62. Wine Terminology
63. How to Settle Guest Bill in Restaurant (SOP)
64. Suggestive Selling & Upselling in Hotel & Restaurant
65. Tips for Successful Room service in Hotel
66. Table Setting Procedure in Restaurant
67. Different Types of Restaurant Service
68. Restaurant Cover Set Up Procedure
GAJANAN SHIRKE : www.gajananshirke.com

8. FOR BOOK PURCHASE KINDLY VISIT
www.gajananshirke.com
Or
Write me
gajanan@gajananshirke.com / gajananshirke@gmail.com
GAJANAN SHIRKE : www.gajananshirke.com