Glen Alleman presented on using the Balanced Scorecard to build a project-focused IT organization. He discussed how CH2M HILL uses Balanced Scorecard to improve project performance and connect investments to strategy. Alleman explained that their approach focuses on deploying strategy through project management by using Balanced Scorecard to measure strategic metrics, actual costs, delivered value, and resource utilization. Their goal is to improve how they deliver projects to meet strategic customer needs with fewer resources over time.