Contenu connexe


Spoken communication skills

  1.  includes the silent conversations we have with ourselves
  2.  The process by which people exchange information, feelings, and meaning through verbal and non verbal massage
  3.  communication can take place only when there are more than two people involved
  4.  This type of communication takes place when one individual addresses a large gathering of people
  5.  Speaking effectively is defined as speaking in such a way that your message is clearly heard and, if possible, acted
  6.  The words you use.  Your voice.  Your other non-verbal communication, particularly body language
  7.  Your voice should richer and clear .
  8.  Your body language is also important. This includes how you stand, your facial expressions.
  9.  Conversation involve personal interaction two or more people about something of interest in other words conversation is simply talking to someone else usually informally
  10.  Conversation is two way street  Be nice  Keep it light  Lead with a compliment  ask a lot of questions
  11.  It is not all about other person so try to achieve balance between talking and listening in conversation
  12.  Walk into conversation with big smile and open body language and keep yourself open and smiling politely .
  13.  Try to keep the conversation as light and approachable as possible
  14.  Compliments are best possible way to begin a conversation
  15.  Questions are conversational lubricant pay attention as much as you can to conversation and use them to move it forward
  16.  Interpersonal communication is the interaction and exchange of information between two or more people. This can be verbal and/or non-verbal communication.
  17. Active listening Physical appearance (Body language)
  18.  Paying attention to the total content of some one’s verbal communication
  19. The impression others form of you is roughly split by: Body (visuals) 55% Voice (sound) 38% Words (content) 7%
  20.  It’s inescapable  It’s irreversible  It’s complicated  It’s contextual
  21.  Your body sends a massage when you are silent.
  22.  Ones you said some thing it ,s out there.
  23.  Words gives different meaning by different people in different circumstances
  24.  When and where you speak and how it is received.
  25.  Interpersonal skills are fundamental to successful relation ship at home, school, or any work place.  Ask question to your self that where are you ? In interpersonal communication skills.  Compare your self with others identify the areas that you can practice and try improve .