3. What is E-Commerce
E-Commerce means Electronic Commerce.
Buying and selling of products or services over electronic
systems such as the Internet.
Business conducted through- Computers, Telephones,
Fax machines, Credit cards, ATM
It includes activities such as Order entry, Transaction
processing, Payment, Inventory control, Order fulfillment,
and Customer support.
4. Uses of E-Commerce
• Uses:
- Electronic funds transfer
- Supply chain management
- Internet marketing
- Online transaction processing
- Electronic data interchange (EDI)
- Inventory management systems and
- Automated data collection systems
5. How e-commerce works:
Typical use of “World Wide Web
Most e-commerce involves the transportation of physical
items.
Almost all big retailers have electronic commerce presence on
the World Wide Web.
Mostly it conducted between B2B & B2C.
6. Advantage-Disadvantage(for consumer)
Advantage Disadvantage
No checkout queues Unable to examine products
personally
Reduced prices Not everyone is connected to
Internet
Transaction can be done from
anywhere
Risk of being hacked
Easy access 24/7 On average 1/9th of the stock is
available online
7. Advantage-Disadvantage(for business):
Advantage Disadvantage
Should increase their market Hardware and software are
essential and these takes lot of
spaces
Enables them to access
international markets
Distribution must be very efficient
After they have paid off their
capital costs, it should increase
their productivity
Website would have to be
constantly updated.
Maintenance cost is minimized. Has to depend on availability of
power, internet, hardware, etc.
8. Why people like to use e-commerce
E-Commerce is very popular because E-commerce companies
are very easily accesible on net & also provide the door to
door facilities.
In now days most of the company also provide Cash on
Delivery Facility.
Free Shipping & also there are
the policy of return if customer
is not satisfied with the
Product.