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Mobile Searches in Healthcare

A comparison of the US, Brazil,
Germany and the UK
Gary Monk
May 8, 2018
Introduction
• My recent US analysis showed a high growth of
mobile searching (vs desktop) across a range of
medical conditions
• How do the following selected markets compare to
the US? Brazil, Germany and the UK
• The following slides look at mobile phone, tablet
and both devices combined, by market and
medical condition
Mobile Searches
(Excluding tablet)

Mobile Searches
(Excluding tablet)

US mobile health searches (ex tablet) are
highest for HIV and lowest for ALZ
40%
65%
90%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
75.2%
69.7%
68.4% 68.4%
67.5%
65.5%
63.4%
61.9%
58.7% 58.2%
US
Numbers represent
percentage searches on
mobile device
(excluding tablet)
Source: Google data
Q1 2018
HIV
DEPR (Depression)
SZ (Schizophrenia)
BC (Breast Cancer)
COPD
ADHD
MS (Multiple Sclerosis)
ED (Erectile Dysfunction)
PE (Premature Ejaculation)
AZ Alzheimers
Conditions analyzed in this
report
Overall Brazil has a significantly higher %
use of mobile searching than the US
40%
65%
90%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
74.9%
76.3%
71.5%
80.7%
72.5%
68.2%
63.7%
81.7%
83.1%
69.4%75.2%
69.7%
68.4% 68.4%
67.5%
65.5%
63.4%
61.9%
58.7% 58.2%
US Brazil
Source: Google data
Q1 2018
And Germany is overall significantly lower than
the US apart from in Premature Ejaculation (PE)
40%
65%
90%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
70.1%
65.9%
60.8%
62.1% 62.0%
57.7%
61.3%
55.7%
67.2%
47.6%
US Brazil Germany
Source: Google data
Q1 2018
The UK appears the lowest in the use of mobile
search % and this is the case according to the
median results below
Source: Google data
Q1 2018
40%
65%
90%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
64.4%
66.9%
65.7%
64.1%
57.1%
63.9%
57.6% 57.9%
55.1%
48.4%
UK US Brazil Germany
The UK appears the lowest in the use of mobile
search % and this is the case according to the
median results below
Source: Google data
Q1 2018
Median % searches on
mobile across all
conditions
40%
65%
90%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
UK US Brazil Germany
BR 73.7
US 66.5
GE 61.7
UK 60.9
Tablet Searches


US tablet searches are higher for HIV and lower
for ALZ, following the same trend as for mobile
Source: Google data
Q1 2018
0%
10%
20%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
7.2%
6.7%
6.1% 6% 5.8% 5.6%
4.5% 4.5% 4.4%
3.4%
US
HIV
DEPR (Depression)
SZ (Schizophrenia)
BC (Breast Cancer)
COPD
ADHD
MS (Multiple Sclerosis)
ED (Erectile Dysfunction)
PE (Premature Ejaculation)
AZ Alzheimers
Conditions analyzed in this
report
The UK may be the lowest for mobile searching
but it is far ahead of the US when it comes to the
% of tablet searches
Source: Google data
Q1 2018
0%
10%
20%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
7.2%
6.7%
6.1% 6% 5.8% 5.6%
4.5% 4.5% 4.4%
3.4%
13.4%
13.9%
12.8%
11.5%
12.6% 12.5%
7.9% 7.9%
7.4%
6.1%
UK US
Germany is ahead of the US but behind the
UK when it comes to tablet searches
Source: Google data
Q1 2018
0%
10%
20%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
10.9%
9.8%
7.4%
9.4% 9.2%
8.7%
7.5%
6.4% 6.7%
4.5%
UK US Germany
And Brazil is way behind when it comes to %
tablet searches
Source: Google data
Q1 2018
0%
10%
20%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
1.2% 1.4% 1.2% 1.3% 1.2% 1.3% 1.1% 1.2% 1.3% 1.3%
UK US Brazil Germany
Looking at the median results the UK is far
ahead, over double the US
Source: Google data
Q1 2018
0%
10%
20%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
UK US Brazil Germany
UK 12.0
GE 8.1
US 5.7
BR 1.3
Median % searches on
tablet across all conditions
Mobile & Tablet Searches


The US clearly follows the same trend when
mobile + tablet are added ranging from nearly
80% to around 65%
Source: Google data
Q1 2018
50%
75%
100%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
78.6%
75.1%
74.2%
73.3% 72.8%
70.0%
69.0%
67.9%
65.4% 64.8%
US
HIV
DEPR (Depression)
SZ (Schizophrenia)
BC (Breast Cancer)
COPD
ADHD
MS (Multiple Sclerosis)
ED (Erectile Dysfunction)
PE (Premature Ejaculation)
AZ Alzheimers
Conditions analyzed in this
report
Brazil leading in mobile and lagging in tablet
is still equal or ahead of the US in most cases
Source: Google data
Q1 2018
50%
75%
100%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
76.2%
82.1%
77.5%
73.7%
72.8%
69.3%
65.0%
83.0%
70.6%
84.3%
US Brazil
The UK has a very similar trend to the US
when both mobile + tablet are combined
Source: Google data
Q1 2018
50%
75%
100%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
70.5%
78.0%
74.8%
69.7%
73.1%
71.8%
70.1% 69.4%
61.8%
67.9%
UK US Brazil
And overall Germany appears to be lagging.
Source: Google data
Q1 2018
50%
75%
100%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
74.6%
71.9% 72.3%
71.2%
67.5%
65.2%
70.0%
65.1%
58.5%
74.6%
UK US Brazil Germany
Actually when the median is considered things
are very close, Brazil is significantly ahead with
the UK in last place but only just
Source: Google data
Q1 2018
50%
75%
100%
HIV DEPR SZ BC COPD ADHD MS ED PE ALZ
UK US Brazil Germany
BR 75.0
US 71.4
GE 70.6
UK 70.3
Median % searches on
mobile and tablet across
all conditions
Conclusion
• Mobile is very important in all of the analyzed markets
• Brazil is particularly interesting, Google barometer data
shows that mobile phone penetration is similar to the
other 3 markets but laptop/desktop penetration is
around half, making it truly mobile first
• Tablet varies by market, ensure adaptive/responsive
approach to meet needs of all devices
• Context is key, consider how and when your audience
are using these device across their journey
Do get in touch
@garymonk
linkedin.com/in/garywmonk/

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Mobile Searches in Healthcare (US, Brazil, Germany & UK)

  • 1. Mobile Searches in Healthcare
 A comparison of the US, Brazil, Germany and the UK Gary Monk May 8, 2018
  • 2. Introduction • My recent US analysis showed a high growth of mobile searching (vs desktop) across a range of medical conditions • How do the following selected markets compare to the US? Brazil, Germany and the UK • The following slides look at mobile phone, tablet and both devices combined, by market and medical condition
  • 5. US mobile health searches (ex tablet) are highest for HIV and lowest for ALZ 40% 65% 90% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 75.2% 69.7% 68.4% 68.4% 67.5% 65.5% 63.4% 61.9% 58.7% 58.2% US Numbers represent percentage searches on mobile device (excluding tablet) Source: Google data Q1 2018 HIV DEPR (Depression) SZ (Schizophrenia) BC (Breast Cancer) COPD ADHD MS (Multiple Sclerosis) ED (Erectile Dysfunction) PE (Premature Ejaculation) AZ Alzheimers Conditions analyzed in this report
  • 6. Overall Brazil has a significantly higher % use of mobile searching than the US 40% 65% 90% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 74.9% 76.3% 71.5% 80.7% 72.5% 68.2% 63.7% 81.7% 83.1% 69.4%75.2% 69.7% 68.4% 68.4% 67.5% 65.5% 63.4% 61.9% 58.7% 58.2% US Brazil Source: Google data Q1 2018
  • 7. And Germany is overall significantly lower than the US apart from in Premature Ejaculation (PE) 40% 65% 90% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 70.1% 65.9% 60.8% 62.1% 62.0% 57.7% 61.3% 55.7% 67.2% 47.6% US Brazil Germany Source: Google data Q1 2018
  • 8. The UK appears the lowest in the use of mobile search % and this is the case according to the median results below Source: Google data Q1 2018 40% 65% 90% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 64.4% 66.9% 65.7% 64.1% 57.1% 63.9% 57.6% 57.9% 55.1% 48.4% UK US Brazil Germany
  • 9. The UK appears the lowest in the use of mobile search % and this is the case according to the median results below Source: Google data Q1 2018 Median % searches on mobile across all conditions 40% 65% 90% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ UK US Brazil Germany BR 73.7 US 66.5 GE 61.7 UK 60.9
  • 11. US tablet searches are higher for HIV and lower for ALZ, following the same trend as for mobile Source: Google data Q1 2018 0% 10% 20% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 7.2% 6.7% 6.1% 6% 5.8% 5.6% 4.5% 4.5% 4.4% 3.4% US HIV DEPR (Depression) SZ (Schizophrenia) BC (Breast Cancer) COPD ADHD MS (Multiple Sclerosis) ED (Erectile Dysfunction) PE (Premature Ejaculation) AZ Alzheimers Conditions analyzed in this report
  • 12. The UK may be the lowest for mobile searching but it is far ahead of the US when it comes to the % of tablet searches Source: Google data Q1 2018 0% 10% 20% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 7.2% 6.7% 6.1% 6% 5.8% 5.6% 4.5% 4.5% 4.4% 3.4% 13.4% 13.9% 12.8% 11.5% 12.6% 12.5% 7.9% 7.9% 7.4% 6.1% UK US
  • 13. Germany is ahead of the US but behind the UK when it comes to tablet searches Source: Google data Q1 2018 0% 10% 20% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 10.9% 9.8% 7.4% 9.4% 9.2% 8.7% 7.5% 6.4% 6.7% 4.5% UK US Germany
  • 14. And Brazil is way behind when it comes to % tablet searches Source: Google data Q1 2018 0% 10% 20% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 1.2% 1.4% 1.2% 1.3% 1.2% 1.3% 1.1% 1.2% 1.3% 1.3% UK US Brazil Germany
  • 15. Looking at the median results the UK is far ahead, over double the US Source: Google data Q1 2018 0% 10% 20% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ UK US Brazil Germany UK 12.0 GE 8.1 US 5.7 BR 1.3 Median % searches on tablet across all conditions
  • 16. Mobile & Tablet Searches 

  • 17. The US clearly follows the same trend when mobile + tablet are added ranging from nearly 80% to around 65% Source: Google data Q1 2018 50% 75% 100% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 78.6% 75.1% 74.2% 73.3% 72.8% 70.0% 69.0% 67.9% 65.4% 64.8% US HIV DEPR (Depression) SZ (Schizophrenia) BC (Breast Cancer) COPD ADHD MS (Multiple Sclerosis) ED (Erectile Dysfunction) PE (Premature Ejaculation) AZ Alzheimers Conditions analyzed in this report
  • 18. Brazil leading in mobile and lagging in tablet is still equal or ahead of the US in most cases Source: Google data Q1 2018 50% 75% 100% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 76.2% 82.1% 77.5% 73.7% 72.8% 69.3% 65.0% 83.0% 70.6% 84.3% US Brazil
  • 19. The UK has a very similar trend to the US when both mobile + tablet are combined Source: Google data Q1 2018 50% 75% 100% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 70.5% 78.0% 74.8% 69.7% 73.1% 71.8% 70.1% 69.4% 61.8% 67.9% UK US Brazil
  • 20. And overall Germany appears to be lagging. Source: Google data Q1 2018 50% 75% 100% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ 74.6% 71.9% 72.3% 71.2% 67.5% 65.2% 70.0% 65.1% 58.5% 74.6% UK US Brazil Germany
  • 21. Actually when the median is considered things are very close, Brazil is significantly ahead with the UK in last place but only just Source: Google data Q1 2018 50% 75% 100% HIV DEPR SZ BC COPD ADHD MS ED PE ALZ UK US Brazil Germany BR 75.0 US 71.4 GE 70.6 UK 70.3 Median % searches on mobile and tablet across all conditions
  • 22. Conclusion • Mobile is very important in all of the analyzed markets • Brazil is particularly interesting, Google barometer data shows that mobile phone penetration is similar to the other 3 markets but laptop/desktop penetration is around half, making it truly mobile first • Tablet varies by market, ensure adaptive/responsive approach to meet needs of all devices • Context is key, consider how and when your audience are using these device across their journey
  • 23. Do get in touch @garymonk linkedin.com/in/garywmonk/