Guilherme D. Fernandes

São Paulo Area, Brazil Brazil

System Analyst - Specific Knowledge at everis

Technology / Software / Internet

Large experience in information technology projects as a technical and functional consultant, working for companies in diversified industries, such as: pharmaceutical, medical & equipment, telecom (communications), manufacturing, and construction. I've worked on software and package implementation for business process transformation projects where I performed requirements analysis to undertand the package's adherance to process change in order to support order-to-cash, call center, sales force effectiveness, and marketing automation processes. I'm experienced in defining user requirements, functional, and technical design specifications for functionalities in Salesforce.com, Siebel, an...