1.
Peter Fisk
@GeniusWorks
IE Business School +genius
GAMECHANGERS CXreimagining your brand and customer’s experience

2.
Winning in the
A new breed of
DISRUPTIVE
INNOVATORS
Reimagine the
CUSTOMER
EXPERIENCES
Ready to
CHANGE
THE WORLD
CUSTOMER’S
EXPERIENCE
DISRUPTIVE
INNOVATORS
ZIGZAG
ZEITGEIST
CHANGE THE
WORLD
+genius
GAMECHANGERS CXreimagining your brand and customer’s experience

3.
My
passion

4.
Winning in the
ZIGZAG
ZEITGEIST
+genius
GAMECHANGERS CXreimagining your brand and customer’s experience

5.
Kaleidoscope world
+genius

6.
Tectonic shifts
+genius

7.
Customers in control
+genius

8.
New opportunities to grow
+genius

9.
+genius

10.
+genius

11.
+genius

12.
+genius

13.
Time to
think bigger

14.
Winning in the
A new breed of
DISRUPTIVE
INNOVATORS
DISRUPTIVE
INNOVATORS
ZIGZAG
ZEITGEIST
+genius
GAMECHANGERS CXreimagining your brand and customer’s experience

15.
The Gamechangers
+genius

16.
Audacious ideas
+genius

17.
Shaping the future
+genius

18.
10 times not 10%
+genius

19.
+genius

20.
es
1. 23 & Me
2. Aravind
3. Epocrates
4. Genentech
5. Intuitive Surgical
6. Narayana H
7. Organova
8. PatientsLikeMe
9. Scanadu
10. Second Sight
1. Amazon
2. Aussie Farmers
3. Etsy
4. Fab
5. Greenbox
6. Le Pain Q
7. Positive Luxury
8. Trader Joe’s
9. ZaoZao
10. Zilok
1. Apple
2. Beauty’in
3. Godrej
4. Lego
5. Method
6. Natura
7. Nike+
8. Oculus Rift
9. Pebble
10. Renova
1. Alibaba
2. ARM
3. Bharti Airtel
4. Giff Gaff
5. Google X
6. Rackspace
7. Raspberry Pi
8. Samsung
9. Tencent QQ
10. Xiaomi
1. Aeromobil
2. Air Asia
3. AirBNB
4. Emirates
5. Kulula
6. Moveo
7. Pipistrel
8. RedBus
9. Virgin Galactic
10. Zipcars
1. 3DHubs
2. Corning
3. DP World
4. Dyson
5. Embraer
6. Local Motors
7. Space X
8. Syngenta
9. Tata
10. Tesla
1. Aeroshots
2. Gram-Danone
3. Graze
4. Isis Organic
5. Juan Valdez
6. LA Organic
7. Moa Beer
8. Nespresso
9. Yeni Reki
10. Zespri
1. Ashmei
2. Beats
3. Desigual
4. Gilan
5. Indetix
6. Patagonia
7. Rapha
8. Shang Xai
9. Threadless
10. Tom’s
1. Alior Sync
2. La Caixa
3. Fidor
4. First National
5. Itan Unibanco
6. Moven
7. M-Pesa
8. Square
9. Umpqau
10. Zidisha
1. Al Jazeera
2. Coursera
3. Future
4. Pixar
5. Pledge Music
6. Red Bull
7. Rovio
8. Spotify
9. Ushahida
10. Wordpress
futureproduct futurefashion futurefoodfuturestore
futurehealth futuretech futuremakersfuturebank
futuretravel
N/S American brands European brands African/Arab brands Asian/Oceania brands
futuremedia
1. Ashoka
2. AzuriTech
3. Graal Bio
4. IBM
5. IDEO
6. Kickstarter
7. Li & Fung
8. Live Nation
9. Salesforce
10. Y Combinator
1. FC Barcelona
2. Bitcoin
3. Bhutan
4. The Elders
5. Lovemarks
6. Oregon Project
7. ParkRun
8. WWF
9. Zoe Suggs
10. You
futureservice futurebrands
© Peter Fisk 2015
peterfisk@peterfisk.com
The world’s most disruptive innovators today …

21.
Time for
more radical
innovation

22.
Winning in the
A new breed of
DISRUPTIVE
INNOVATORS
Reimagine the
CUSTOMER
EXPERIENCES
CUSTOMER’S
EXPERIENCE
DISRUPTIVE
INNOVATORS
ZIGZAG
ZEITGEIST
GAMECHANGERS CXreimagining your brand and customer’s experience

23.
© Peter Fisk 2015
More details in the new “Gamechangers” book +genius
CustomerBusiness
Rethink purpose

24.
The customer’s experience
+genius

25.
© Peter Fisk 2015
More details in the new “Gamechangers” book +genius
Rethink brands

26.
Innovating the experience

27.
!© Peter Fisk 2015
More details in the new “Gamechangers” book +genius
Rethink innovation

28.
Individual and immersive

29.
!
© Peter Fisk 2015
More details in the new “Gamechangers” book +genius
Rethink marketing

30.
Inspiring and enabling

31.
© Peter Fisk 2015
More details in the new “Gamechangers” book +genius
Rethink experiences

32.
Achieving more together

33.
!© Peter Fisk 2015
More details in the new “Gamechangers” book +genius
Rethink relationships

34.
Experience-driven business

35.
Time to rethink
your customer’s
experience

36.
Winning in the
A new breed of
DISRUPTIVE
INNOVATORS
Reimagine the
CUSTOMER
EXPERIENCES
Ready to
CHANGE
THE WORLD
CUSTOMER’S
EXPERIENCE
DISRUPTIVE
INNOVATORS
ZIGZAG
ZEITGEIST
CHANGE THE
WORLD
+genius
GAMECHANGERS CXreimagining your brand and customer’s experience

37.
What will you do?
+genius

38.
Vision
Canvas
Strategy
Canvas
Growth
Canvas
Disruption
Canvas
Brand
Canvas
Engagement
Canvas
Proposition
Canvas
Relationship
Canvas
Insights
Canvas
Co-creation
Canvas
Innovation
Canvas
Business
Canvas
Leadership
Canvas
Sustainability
Canvas
Culture
Canvas
Performance
Canvas
FUTURELABBRANDLAB
CREATIVELABPERFORMANCELAB
+genius

39.
How will your customers be winners?
+genius

40.
+genius

41.
Be Bold
Be Brave
Be Brilliant

42.
+genius
peterfisk@peterfisk.com
@GeniusWorks
www.theGeniusWorks.com