The document provides an overview of JP Morgan Chase, a leading global financial services firm. It discusses the various business segments including retail banking, commercial banking, investment banking, asset management, and card services. It also outlines key leaders, trends affecting the industry like increased competition and regulation, and technology used. JP Morgan Chase focuses on continually upgrading legacy systems and integrating acquired companies' technologies to improve services and comply with evolving regulations.

2. Commercial banking

3. Investment Banking (Capital Markets)

5. Mortgages and Certificate of Deposit

6. Personal Loans

7. Debit and Credit Cards

9. Cash Management and Treasury Management

10. Real Estate Finance

11. Payroll Solutions for the employees

13. Mutual and Hedge Funds

15. Motor Insurance

16. Size, Structure, and Composition

18. The change in regulatory policies by the Federal due to the economic recession has exposed the weaknesses in the reporting system of financial institutions. Better reporting, data warehousing and mining would be of importance to these firms.

19. Innovative technology such as Cloud Computing is being implemented in the industry.

20. Operating in a cloud environment brings a range of client benefits, from automation and capacity on demand, to accelerated time to market, real-time data infrastructure and strengthened client service. Cloud environments are also advanced platforms for product and service innovation, including custom analytics and data, as well as risk and control,

21. Performance, compliance and advisory services. Importantly, working in a private cloud environment also ensures data security.

22. Mobile banking is being used by the industry wherein smartphone applications enable clients to deposit check through the phone without the need of visiting a branch/ATM (example JP Morgan, PNC Bank).

23. Due to cost pressures, purchase of new systems would be less common. Rather, reuse of the information technology present- software, data and processes would be a general trend.

24. Integration of systems would be a common phenomenon rather than “buy v/s build” dilemma that involves a lot of time and effort.

25. Source: Evolving role of Technology in Financial Services

26. Technology leaders in the Industry

27. Since technology is one of the major drivers of the business, the banks with the largest market share are the ones that are the leaders in technology.

30. If JPMorgan Chase does not effectively manage its liquidity, its business could suffer.

31. JPMorgan Chase operates within a highly regulated industry and the Firm’s business and results are significantly affected by the laws and regulations to which it is subject, including recently-adopted legislation and regulations. JPMorgan Chase’s commodities activities are subject to extensive regulation, potential catastrophic events and environmental risks and regulation that may expose the Firm to significant cost and liability.

32. The financial condition of JPMorgan Chase’s customers, clients and counterparties, including other financial institutions, could adversely affect the Firm .

33. Concentration of credit and market risk could increase the potential for significant losses.

34. JPMorgan Chase’s framework for managing risks may not be effective in mitigating risk and loss to the Firm.

36. Sub Guard- Financial systems for certain businesses

37. Large vendors that supply SAN and NAS storageIndustry regulations are primarily governed by the Federal Reserve Board in the USA. Recent Regulations at the industry level have forced the bank to modify systems. These modifications are turning out be very expensive for the bank because these systems are handled by vendors.<br />