From managing cost, risk and time to harvesting collective Intelligence and collaborative decision making. This a simple introduction to a methodology.
4. Apply Rules
IT Budget Allocation
Collaborative Decision Making
Manage Cost, Risk and Time.
ManageBenefits/Value
Harvest Collaborative Intelligence
5. 9/29/2014 5
1.Network of working partners and contacts
2.Project Management Function
3.Digital Content Management (Micro vs structured documentation)
Role of Community of Practice in Project Management
10. Yammermakescollaborationeasier and more efficient
Sources: Gallup Consulting "Employee Engagement, What's your Engagement Ratio?" 2008 - IBM Global CIO Study, 2011 - Yammer User Survey, 2010 - McKinsey, The Social Economy, July 2012 - Gallup Consulting “Employee
Engagement, What’s Your Engagement Ratio?” 2008 - Yammer User Surveys, 2010 and 2013
80%
of Yammer users are more informed with
what is happening within their
organizations
11. DriveemployeeengagementusingYammer
From separated teams
To a connected organization
Lower turnover
Sources: Gallup Consulting "Employee Engagement, What's your Engagement Ratio?" 2008-IBM Global CIO Study, 2011 -Yammer User Survey, 2010 -McKinsey, The Social Economy, July 2012 -Gallup Consulting “Employee Engagement, What’s Your Engagement Ratio?” 2008 -Yammer User Surveys, 2010 and 2013
12. •
•
•
•
•
Engagingemployees to drive business
transformation
21. Seed Conversations
Objective: Accelerate the community “Bonding” process, Engage members , Generate community vitality, Peer- learning experience.
Boundaries: Posts needs to be in scope with visionPersonal notes are welcome in small percentage.
Recommendations:
1.Questions about the lead/Project in priority
2.Posting a worth-to-share article and add a “spicy” comment
3.Offer to do something about the project
4.Polls
5.Challenges/Contests
6.Vitality generators such as referrals
7.Invite to send praises
8.Education on how to use yammer #hashtag
Examples:
What is the biggest benefit/challenge of xx project opportunity Share on Yammer using hashtag #project_name.
Share a “hidden gem” that has made your work or personal life better(could be a website, App, training course, employee benefit, book, etc.) Use hashtag #hiddengem.
What is the most inspirational tool/article on the Cloud seen so far?. Use hashtag #cloudnews
Tell us about a current project the community shoudklahlpmake it happen in in the cloud #cloud opportunty.
22. 22
Category
Activity
Description
MS Provides
Emails
Discussionseeds
•Topic areas to start a conversation
Best Teasers List
Newsletter
•Cloud private community news – New IP notification, training available, rewards, reminder of upcoming events, call for IP on special topics
Templates and sample for customization
News feed
•Cloudspecific newsfeed from top periodical
RSS, eMagazines
Events
SME Conf Call
•Moderator name and topic
Moderator
Webcast
•Specialtopic events with speakers
•1 hour engagement session
Speaker, partner
Internal company events and activates fro recruitment
•Sponsored event (brownbag, breakfastor dinner) to drive sense of community and recruit new members
•Advertise service on Bulletin Boards, email signature
Coaching, motivation, milestones, tracking
External events
•Industry events
TechEd, etc
Training
•Majorexternal industry events
•Promote MSFT Industry Insights & Solutions
Vouchers, Deals
Clubs/Blogs
•urls
suggestions
Ask The Expert
•A button to engage specialist in escalations
Experts
Calls for Best Practice
•Callfor Best Practice,
•Ask for nominations to develop new IP (sanitize content)
Recognitions
Rewards / Awards
•Promote Reward / Award winners,
Give away, MOOC
Offer POC/POV
•When BOSMIndex reaches level 400 Lead can offer the MS POC/POV package
POC, POV
NURTURE: Content PULL vs PUSHContentPULL
INTERACTIVE TV SHOW APPROACHList Of Conversation Series aligned with Azure Solutions
1.Yammer
2.Develop and Test
3.Identity and Access Mgmt
4.Media
5.Big Data
6.Mobile Apps
7.Web Apps
8.Storage, Backup and Recovery
9.Big Compute
10.Infrastructure Service
11.Integration
12.Data Mgmt
Excel Stats Drive Programming
23. Leaders and teams today are dispersed across geographies and departmental silos. It’s important to stay on top of what your fellow executives are doing and make sure leadership is in alignment.
Create a leadership group.
Share regular reports and engage in discussion around these documents.
Encourage other leaders to post updates on strategies and goals.
23
24. Likea post you find interesting or valuable.
Post a praisefor a job well done. Feedback is powerful. Employees are encouraged by the feedback and reinforcement they receive from others, especially managers and executives.
24
28. Level 200: #Tags
Level 100: Keywords Seed/Monitor
Level 300: Topics
Level 400: Private Groups (Innovation)
Project IdeasProblems Solutions
Due Diligence/ Consensus
SMEs Formal Review/Signoff
Elevate promising Tag to Structured “Topic”
Project Manager Calls a TeamWorkgroup with a deliverable
Lead Social Maturity Levels
Everybody Can Help INNOVATE!
.
.
.
Analytics & Content Pull from Interest only
Exec Sponsor Monitoring
Initiative Maturity Index
31. Social BI
The cutting edge information for decision support.
Help from Social Predictable Analytics
- Confidential – Value Amplify Consulting
32. Unlimited Investigations as questions are raised
We start with the Tipping Point Index.
The first driver is:
BI
What issue is mostly discussed?
How Influential are they people discussing it?
33. Tipping Point Maturity Index-Force 2 Pain/Gain
Double click on any Topic on the right color of the bar to display emotions of users.
Example
1.Who is confused
2.About What
Example when “double Click” on Purple for Confused people to go and help.
Sentiment analysis of pain?
Sentiment analysis gain?
Quantifications discussed?
34. Tipping Point Maturity Index-Force 3
For every Topic/Project
1.SME level of contribution to each Topics/Ideas/Project
2.Multiple competencies for each SME
3.Which Technologies/Keywords are considered for each Topic/Project
What are the technologies?
Who are the SMEs ?
What is the readiness confidence?
What on-going training ?
37. giuseppe@valueamplify.com
If they use Facebook or Linkedin, they are already trainedLike with IM, you can wait or you can be embracing
Yammer is free for Microsoft customersAdtlprivate Yammer networks are in Office 365
Yes, we will use emails and leverage Yammer as additional repository for the first 3-6 months