Delivered for University of Indonesia Computer Science Master Program.

1. April 2014 1

2. INTRODUCTION
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3. Goutama Bachtiar
• 16 years of working experience with exposure in IT
Governance, Risk, Security, Audit and Management.
• Advisor at four companies.
• ISACA International Subject Matter Expert, Certification
Exam and QAE Developer.
• PMI International Program Evaluator, Certification Exam
and Study Materials Developer.
• Reviewer Panel at three international journals.
• Have audited and consulted 30+ companies.
• Have written, edited and reviewed 300+ manuscripts,
articles and pieces in ICT, business and management
spaces.
• Have attained numerous international certifications
under his belt.
IT Advisor, Auditor, Consultant, Trainer, Courseware Designer, Author and Writer
April 2014 3

4. Revisiting ERP
“Enterprise-wide information systems to
coordinate entire resources, business
processes and information in order to
process organization transactions, and
facilitate integrated and real-time
planning, production and customer
response”
~ Daniel E. O’ Leary, 2000
April 2014 4

5. Scope
• Finance
• Accounting
• Sales
• Distribution
• Marketing
• Inventory
• Warehouse
• Production
• Human Resources
April 2014 5

6. Characteristics
• Integrate majority of business processes
• Process majority of the organization's
transactions
• Access data and generate information in
real-time basis
• Integrate transaction processing and
planning activities
• Utilize Data Warehouse
April 2014 6

7. Objectives and Goals
• Attain business integration
• Achieve data and information supremacy
(confidentiality, integrity, availability,
completeness, accuracy and relevance)
• Improve and enhance efficiency and
effectiveness
• Bring organization more competitive and to
the next level
• Establish and implement policies, procedures
and processes in ”rigid way"
April 2014 7

8. Benefits and Advantages
Tangible:
• Inventory reduction
• Personnel reduction
• Productivity improvement
• Financial close cycle reduction
• IT cost reduction
• Procurement cost reduction
• Cash management improvements
April 2014 8

9. Benefits and Advantages (cont’d)
• Cash management improvements
• Revenue/profit increases
• Transportation/logistics cost
reduction
• Maintenance reduction
• On-time delivery improvements
April 2014 9

10. Benefits and Advantages (cont’d)
Intangible
• Information visibility
• Improved processes
• Customer responsiveness
• Integration
• Standardization
• Flexibility
• Globalization
• Business performance
April 2014 10

11. What’s Trending
• ERP on the Cloud (Software as a Service)
• Offered with more easier, secure, cost
effective, risk free
• More and more foreign players coming in
• Open source is growing steadily
• State-owned enterprises are encouraged
by the government and or internal drivers
April 2014 11

12. Driving Factors in Indonesia
• Industry is getting more competitive
• Business is more complex
• Positive economic outlook (>4%)
• Stable inflation and interest rate
• Ranked the world's top ten in number of
internet users (65+ million)
• IT spending is still rising (US$19+B)
• 80% of budget goes to corporates and
enterprises
April 2014 12

13. Consumerization of IT
April 2014 13

14. Needs of Better IT Services
April 2014 14

15. Sweet Spots in Enterprise Segments
April 2014 15

16. High Level Challenges
• Change management obstacles and constraints
• Innovate or Die
• Comply with local, national and international
laws and regulations
• Demand is always there. Are we ready?
Infrastructure, awareness and education, human
competency
• Cloud readiness (infrastructure, security)
• “It-solves-everything” mindset
April 2014 16

17. Implementation Challenges
• Buy or build paradigm
• Pre-implementation planning
• Change management team
• Software package selection
• Knowledge and experience of
vendors and consultants
• Implementation team composition
April 2014 17

18. Implementation Challenges (cont’d)
• Top management and executive
support
• Budget and other resources
• Training and education
• Knowledge transfer
• Systems utilization
April 2014 18

19. Post Implementation Challenges
• Reinforce Information Security besides IT
Security (People, Process and Technology).
• Manage User Access properly: Identification,
Authentication, Authorization and Accounting.
• Develop, implement, monitor and evaluate
the policies, procedures and executions.
• Business Processes are getting complex
from time to time.
April 2014 19

20. Post Implementation Challenges (cont’d)
• Addressing all concerns during
user requirements.
• Change management is a
continual process. An infinite loop
• Comfort zone is everywhere.
April 2014 20

21. If Decided to Build then…
• Form and manage the dream team – from
recruitment, assignment, orientation,
training and development, job enrichment,
job rotation, to job satisfaction.
• Gather user requirements.
• Ensure them to align with the organization
visions, missions, goals, objectives and
strategic planning.
April 2014 21

22. If Decided to Build then…(cont’d)
• Manage technical aspects
comprehensively ranging from
architecture, software, hardware to other
devices.
• Implement Project Management:
framework (PMBOK, PRINCE2,
ISO21500, etc).
• Define development methodology from
building, testing, training, deploying,
optimizing, and logging.
April 2014 22

23. If Decided to Build then…(cont’d)
• Train and market properly.
• Manage the product entirely.
• Deliver maintenance service
wisely: bug fixes, pro-active
monitoring and reviewing.
April 2014 23

24. Questions and Answers
April 2014 24

25. Thank You!
April 2014
25

26. Feel free to reach me
• LinkedIn:
www.linkedin.com/in/goutama
• E-mail: goutama@consultoriagroup.co
• Twitter: @goudotmobi
• SlideShare:
www.slideshare.net/goudotmobi
• Google+: www.gplus.to/goudotmobi
April 2014 26