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GREG PULSIFER
VICE PRESIDENT, DIGITAL
THE WORLD IS CHANGING AND IT’S BEING
POWERED BY DIGITAL INNOVATION
DIGITAL AS A LIFESTYLE
AGENDA
KEYS TO UNDERSTANDING OUR STRATEGY:
WHAT IS THE DIGITAL LAB?
WHAT IS THE VF DIGITAL PLATFORM?
DIGITAL IN ACTION AT VF
17 x 17 PLAN PERFORMANCE:
OVERVIEW OF DIGITAL INVESTMENTS & FINANCIAL
PERFORMANCE
WHAT IS THE VF DIGITAL LAB?
WE HAVE A UNIQUE VIEWPOINT THAT LOOKS ACROSS
ALL OF OUR BRANDS GLOBALLY
STARTED IN 2012
Accelerate digital
across VF
GLOBAL DIGITAL LAB
SF Bay, China, Europe
DIVERSE TEAM
 Mobile & E-commerce
 Data & Analytics
 Digital Marketing & Social Media
 Development
KEY ACCOMPLISHMENTS
 Global rollout of our digital platform
 Advanced analytics
 Mobile enhancements
WHAT IS THE DIGITAL PLATFORM?
Vans
EMEA
TNF
EMEA
Vans
NA
TNF
NA
Wrangler
NA
JanSport
NA
Lee
NA
Smartwool
NA
COMMERCE
BACK END
CONTENT
FRONT END
Reef
NA
TBL
EMEA
TBL
NA
DIGITAL AT VF
KEY INVESTMENTS WE’VE MADE HAVE ALLOWED US TO:
CONSUMER
USING DIGITAL TO BETTER
UNDERSTAND THE CONSUMERBE DATA DRIVEN
BE MORE AGILE
BE MORE INNOVATIVE
GAIN OPERATIONAL
EFFICIENCY
17 x 17 PLAN PERFORMANCE
2012
$0.2B
2016
$0.6B
*Figures are presented on a continuing operations basis and excludes Licensed Sports Group. Growth rate excludes the impact of changes in foreign currency exchange rates.
17 x 17 PERFORMANCE BY REGION
AMERICAS
+17% CAGR
EMEA
+46% CAGR
GLOBAL
+29% CAGR
2012
APAC
1%
AMERICAS
86%
EMEA
13%
AMERICAS
61%
EMEA
19%
APAC
20%
2016
APAC
+197% CAGR
*Figures are presented on a continuing operations basis and excludes Licensed Sports Group. Growth rate excludes the impact of changes in foreign currency exchange rates.
2016 DIGITAL PENETRATION
DIGITAL
16%
STORES
84%
AMERICAS
$365M
DIGITAL
17%
STORES
83%
EMEA
$110M
DIGITAL
25%
STORES
75%
ASIA PACIFIC
$120M
*Figures are presented on a continuing operations basis and excludes Licensed Sports Group.
VF’S DIGITAL APPROACH:
HOW IT ALL COMES TOGETHER
INFORM INNOVATE GOVERN
INFORM
DATA TO INFORM DECISIONS;
EDUCATION TO BRING CAPABILITIES TO MARKET FASTER
DATA & ANALYTICS CONSUMER INSIGHT DIGITAL EDUCATION
INFORM IN ACTION: MACHINE LEARNING
210K METRICS
SCANNED DAILY
ANOMALY
DETECTIONANALYSIS
MACHINE
LEARNING
MACHINE LEARNING & STELLA
Snow
Low
Temperature
MACHINE LEARNING CORRELATING
‘SNOW’ & ‘LOW TEMPERATURE’
INFORM IN ACTION: CAPABILITY TRACKING
2013 2014 2015 2016
0
1
2
3
4
5
SITE
PROCESSING
FULFILLMENT/
CUSTOMER
SERVICE
CUSTOMER
EXPERIENCE
MARKETING
SOCIAL
OMNICHANNEL
PERFORMANCE
USABILITY
EXAMPLES OF CAPABILITY
IMPROVEMENTS
INTRODUCTION TO
NEW DIGITAL
PAYMENTS
BUY ONLINE, PICK
UP IN STORE
INSIGHT INTO
ORDER DELIVERY
USER-GENERATED
CONTENT
FULFILLMENT/
CUSTOMER
SERVICE
OMNICHANNEL MARKETING/
SOCIAL
SITE
PROCESSING
INFORM IN ACTION:
VF INDEX AND BENCHMARK
Ex: Shopping Cart Abandonment Rate. Numbers are illustrative
49%
58%
72%
69%
58%
53%
56%
INNOVATE
STRATEGIC
PARTNERSHIPS
BUILD TEST SCALE
PLACE BIG BETS IN THE NEW DIGITAL ECONOMY.
CONTINUOUSLY INNOVATE AND EVOLVE.
INNOVATE IN ACTION:
EXPERIENTIAL RETAIL
‘AUGMENTED REALITY’ AS A SELLING TOOL FOR STORE ASSOCIATES
INNOVATE IN ACTION:
EXPERIENTIAL RETAIL
PILOTING HOLOGRAMS TO HELP SOLVE THE PROBLEM OF LIMITED FLOOR SPACE
SUSTAINED INNOVATION SUCCESS IS
AMPLIFYING EXISTING CAPABILITIES
INNOVATION
(EX: AUGMENTED
REALITY &
HOLOGRAMS)
MERCHANDISING
ASSORTMENT &
OMNICHANNEL
STORE
EXPERIENCE
SERVICE
OUR APPROACH TO DIGITAL IN ASIA
LOCALIZED APPROACH: TALENT, MARKETPLACES, PLATFORMS
Driving loyalty sign-ups
and traffic to owned site
WeChat in China Toshow in China
Leveraging emerging platforms
for expressive creators
GOVERN
DIGITAL
CAPABILITIES
MARKETING
& DATA
OPPORTUNITY
& DIRECTION
EMPOWER WHERE THE VALUE IS CREATED
TEST, LEARN AND SCALE
NEW CAPABILITIES
GOVERN IN ACTION
MANAGE KEY DIGITAL
CAPABILITIES GLOBALLY
LEVERAGING CAPABILITIES WHILE BRANDS
MAINTAIN THEIR IDENTITY
2021 TARGET BY REGION
AMERICAS
+20% to +22% CAGR
EMEA
+22% to +24% CAGR
APAC
+35% to +37% CAGR
GLOBAL
+24% to +26% CAGR2016
EMEA
19%
AMERICAS
61%
APAC
20%
2021
AMERICAS
53%
EMEA
17%
APAC
30%
2021 DIGITAL PENETRATION
DIGITAL
30%
STORES
70%
AMERICAS
*Figures are presented on a continuing operations basis.
DIGITAL
31%
STORES
69%
EMEA DIGITAL
50%
STORES
50%
APAC

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VF Investor Day 2017 Digital Presentation

  • 1.
  • 3. THE WORLD IS CHANGING AND IT’S BEING POWERED BY DIGITAL INNOVATION
  • 4. DIGITAL AS A LIFESTYLE
  • 5. AGENDA KEYS TO UNDERSTANDING OUR STRATEGY: WHAT IS THE DIGITAL LAB? WHAT IS THE VF DIGITAL PLATFORM? DIGITAL IN ACTION AT VF 17 x 17 PLAN PERFORMANCE: OVERVIEW OF DIGITAL INVESTMENTS & FINANCIAL PERFORMANCE
  • 6. WHAT IS THE VF DIGITAL LAB? WE HAVE A UNIQUE VIEWPOINT THAT LOOKS ACROSS ALL OF OUR BRANDS GLOBALLY STARTED IN 2012 Accelerate digital across VF GLOBAL DIGITAL LAB SF Bay, China, Europe DIVERSE TEAM  Mobile & E-commerce  Data & Analytics  Digital Marketing & Social Media  Development KEY ACCOMPLISHMENTS  Global rollout of our digital platform  Advanced analytics  Mobile enhancements
  • 7. WHAT IS THE DIGITAL PLATFORM? Vans EMEA TNF EMEA Vans NA TNF NA Wrangler NA JanSport NA Lee NA Smartwool NA COMMERCE BACK END CONTENT FRONT END Reef NA TBL EMEA TBL NA
  • 8. DIGITAL AT VF KEY INVESTMENTS WE’VE MADE HAVE ALLOWED US TO: CONSUMER USING DIGITAL TO BETTER UNDERSTAND THE CONSUMERBE DATA DRIVEN BE MORE AGILE BE MORE INNOVATIVE GAIN OPERATIONAL EFFICIENCY
  • 9. 17 x 17 PLAN PERFORMANCE 2012 $0.2B 2016 $0.6B *Figures are presented on a continuing operations basis and excludes Licensed Sports Group. Growth rate excludes the impact of changes in foreign currency exchange rates.
  • 10. 17 x 17 PERFORMANCE BY REGION AMERICAS +17% CAGR EMEA +46% CAGR GLOBAL +29% CAGR 2012 APAC 1% AMERICAS 86% EMEA 13% AMERICAS 61% EMEA 19% APAC 20% 2016 APAC +197% CAGR *Figures are presented on a continuing operations basis and excludes Licensed Sports Group. Growth rate excludes the impact of changes in foreign currency exchange rates.
  • 11. 2016 DIGITAL PENETRATION DIGITAL 16% STORES 84% AMERICAS $365M DIGITAL 17% STORES 83% EMEA $110M DIGITAL 25% STORES 75% ASIA PACIFIC $120M *Figures are presented on a continuing operations basis and excludes Licensed Sports Group.
  • 12. VF’S DIGITAL APPROACH: HOW IT ALL COMES TOGETHER INFORM INNOVATE GOVERN
  • 13. INFORM DATA TO INFORM DECISIONS; EDUCATION TO BRING CAPABILITIES TO MARKET FASTER DATA & ANALYTICS CONSUMER INSIGHT DIGITAL EDUCATION
  • 14. INFORM IN ACTION: MACHINE LEARNING 210K METRICS SCANNED DAILY ANOMALY DETECTIONANALYSIS MACHINE LEARNING
  • 15. MACHINE LEARNING & STELLA Snow Low Temperature MACHINE LEARNING CORRELATING ‘SNOW’ & ‘LOW TEMPERATURE’
  • 16. INFORM IN ACTION: CAPABILITY TRACKING 2013 2014 2015 2016 0 1 2 3 4 5 SITE PROCESSING FULFILLMENT/ CUSTOMER SERVICE CUSTOMER EXPERIENCE MARKETING SOCIAL OMNICHANNEL PERFORMANCE USABILITY
  • 17. EXAMPLES OF CAPABILITY IMPROVEMENTS INTRODUCTION TO NEW DIGITAL PAYMENTS BUY ONLINE, PICK UP IN STORE INSIGHT INTO ORDER DELIVERY USER-GENERATED CONTENT FULFILLMENT/ CUSTOMER SERVICE OMNICHANNEL MARKETING/ SOCIAL SITE PROCESSING
  • 18. INFORM IN ACTION: VF INDEX AND BENCHMARK Ex: Shopping Cart Abandonment Rate. Numbers are illustrative 49% 58% 72% 69% 58% 53% 56%
  • 19. INNOVATE STRATEGIC PARTNERSHIPS BUILD TEST SCALE PLACE BIG BETS IN THE NEW DIGITAL ECONOMY. CONTINUOUSLY INNOVATE AND EVOLVE.
  • 20. INNOVATE IN ACTION: EXPERIENTIAL RETAIL ‘AUGMENTED REALITY’ AS A SELLING TOOL FOR STORE ASSOCIATES
  • 21.
  • 22. INNOVATE IN ACTION: EXPERIENTIAL RETAIL PILOTING HOLOGRAMS TO HELP SOLVE THE PROBLEM OF LIMITED FLOOR SPACE
  • 23. SUSTAINED INNOVATION SUCCESS IS AMPLIFYING EXISTING CAPABILITIES INNOVATION (EX: AUGMENTED REALITY & HOLOGRAMS) MERCHANDISING ASSORTMENT & OMNICHANNEL STORE EXPERIENCE SERVICE
  • 24. OUR APPROACH TO DIGITAL IN ASIA LOCALIZED APPROACH: TALENT, MARKETPLACES, PLATFORMS Driving loyalty sign-ups and traffic to owned site WeChat in China Toshow in China Leveraging emerging platforms for expressive creators
  • 26. TEST, LEARN AND SCALE NEW CAPABILITIES GOVERN IN ACTION MANAGE KEY DIGITAL CAPABILITIES GLOBALLY LEVERAGING CAPABILITIES WHILE BRANDS MAINTAIN THEIR IDENTITY
  • 27. 2021 TARGET BY REGION AMERICAS +20% to +22% CAGR EMEA +22% to +24% CAGR APAC +35% to +37% CAGR GLOBAL +24% to +26% CAGR2016 EMEA 19% AMERICAS 61% APAC 20% 2021 AMERICAS 53% EMEA 17% APAC 30%
  • 28. 2021 DIGITAL PENETRATION DIGITAL 30% STORES 70% AMERICAS *Figures are presented on a continuing operations basis. DIGITAL 31% STORES 69% EMEA DIGITAL 50% STORES 50% APAC