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from “wicked” to “woke”:
designing the change
we wish to see in the world
grace rodriguez
ceo / executive director
impact hub houston
november 2018
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 2
logo soup
i’ve worked with ...
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 3@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 3
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 4@gracerodriguez . @impacthubhou . #impacthouston . 4 . november 2018@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 4
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 5@gracerodriguez . @impacthubhou . #impacthouston . 5 . november 2018@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 5
“design thinking is bullsh*t.”natasha jen
pentagram
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 6
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 7@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 7
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 8@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 8
“how do i approach this holistically?”systems thinking
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 9
“why is this problem so persistent?”crucial question
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 10
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 11@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 11
mapping
the stakeholders
DIRECTLY AFFECTED
Unemployed
Underemployed
Physically Disabled
Mentally Disabled
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 12@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 12
mapping
the stakeholders
DIRECTLY AFFECTED
Unemployed
Underemployed
Physically Disabled
Mentally Disabled
DIRECTLY AFFECT
Employers
Government
NGOs
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 13@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 13
DIRECTLY AFFECT
Employers
Government
NGOs
DIRECTLY AFFECTED
Unemployed
Underemployed
Physically Disabled
Mentally Disabled
mapping
the stakeholders
INDIRECTLY AFFECTED
Family
Friends
Neighbors
Hospitals
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 14@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 14
DIRECTLY AFFECT
Employers
Government
NGOs
DIRECTLY AFFECTED
INDIRECTLY AFFECTED
Family
Friends
Neighbors
Hospitals
INDIRECTLY AFFECT
Unemployed
Underemployed
Physically Disabled
Mentally Disabled
Product Consumers
Service Consumers
“Ostriches”
mapping
the stakeholders
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 15@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 15
COGNITIVE
Knowledge
Skills
Reasoning
Sentiment
mapping
the factors
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 16@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 16
NORMATIVECOGNITIVE
Social norms
Community values
Traditions
Religion
Knowledge
Skills
Reasoning
Sentiment
mapping
the factors
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 17@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 17
NORMATIVECOGNITIVE
POLITICAL
Social norms
Community values
Traditions
Religion
Knowledge
Skills
Reasoning
Sentiment
Relationships
Power asymmetry
Formal rules
Regulatory environment
mapping
the factors
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 18@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 18
NORMATIVE
ECONOMIC
Personal finances
Employment & economic growth opportunities
Access to markets
Infrastructure
COGNITIVE
POLITICAL
Social norms
Community values
Traditions
Religion
Knowledge
Skills
Reasoning
Sentiment
Relationships
Power asymmetry
Formal rules
Regulatory environment
mapping
the factors
“who needs to be involved...and how?”crucial question
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 19
“how can you reframe this problem?”crucial question
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 20
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 21
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 22
“how can you reframe this problem?”crucial question
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 23
@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 24
“if you want to go quickly, go alone.
if you want to go far, go together.”
questions?

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Grace Rodriguez: Workshop for AIGA Houston InsideJob: "From Wicked to Woke"

  • 1. from “wicked” to “woke”: designing the change we wish to see in the world grace rodriguez ceo / executive director impact hub houston november 2018
  • 2. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 2 logo soup i’ve worked with ...
  • 3. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 3@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 3
  • 4. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 4@gracerodriguez . @impacthubhou . #impacthouston . 4 . november 2018@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 4
  • 5. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 5@gracerodriguez . @impacthubhou . #impacthouston . 5 . november 2018@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 5
  • 6. “design thinking is bullsh*t.”natasha jen pentagram @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 6
  • 7. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 7@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 7
  • 8. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 8@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 8
  • 9. “how do i approach this holistically?”systems thinking @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 9
  • 10. “why is this problem so persistent?”crucial question @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 10
  • 11. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 11@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 11 mapping the stakeholders DIRECTLY AFFECTED Unemployed Underemployed Physically Disabled Mentally Disabled
  • 12. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 12@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 12 mapping the stakeholders DIRECTLY AFFECTED Unemployed Underemployed Physically Disabled Mentally Disabled DIRECTLY AFFECT Employers Government NGOs
  • 13. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 13@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 13 DIRECTLY AFFECT Employers Government NGOs DIRECTLY AFFECTED Unemployed Underemployed Physically Disabled Mentally Disabled mapping the stakeholders INDIRECTLY AFFECTED Family Friends Neighbors Hospitals
  • 14. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 14@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 14 DIRECTLY AFFECT Employers Government NGOs DIRECTLY AFFECTED INDIRECTLY AFFECTED Family Friends Neighbors Hospitals INDIRECTLY AFFECT Unemployed Underemployed Physically Disabled Mentally Disabled Product Consumers Service Consumers “Ostriches” mapping the stakeholders
  • 15. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 15@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 15 COGNITIVE Knowledge Skills Reasoning Sentiment mapping the factors
  • 16. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 16@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 16 NORMATIVECOGNITIVE Social norms Community values Traditions Religion Knowledge Skills Reasoning Sentiment mapping the factors
  • 17. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 17@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 17 NORMATIVECOGNITIVE POLITICAL Social norms Community values Traditions Religion Knowledge Skills Reasoning Sentiment Relationships Power asymmetry Formal rules Regulatory environment mapping the factors
  • 18. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 18@gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 18 NORMATIVE ECONOMIC Personal finances Employment & economic growth opportunities Access to markets Infrastructure COGNITIVE POLITICAL Social norms Community values Traditions Religion Knowledge Skills Reasoning Sentiment Relationships Power asymmetry Formal rules Regulatory environment mapping the factors
  • 19. “who needs to be involved...and how?”crucial question @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 19
  • 20. “how can you reframe this problem?”crucial question @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 20
  • 21. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 21
  • 22. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 22
  • 23. “how can you reframe this problem?”crucial question @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 23
  • 24. @gracerodriguez . @impacthubhou . #impacthouston . november 2018 . 24 “if you want to go quickly, go alone. if you want to go far, go together.” questions?