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Introducing Minds&More
     SEPTEMBER, 2012
Essence of Minds&More

• Minds&More supports clients to grow their business by building capabilities in
  marketing, sales and transformation.

  Market     Strategic   Transformation    Marketing    Sales   Brand & Communication     Capturing
  Analysis   Planning     Management      Management Management      Management         Value & Return



• Our clients can rely on our proven methodologies and flexible service
  solutions: consulting, program & project management and interim management.

• Our team of 30+ seasoned professionals inspire, challenge, train and coach our
  clients and take accountability to realize tangible results through excellence in
  execution.




                                                                                                    2
Minds&More’s focus on enabling positive business growth

          Marketing                                   Sales                                 Transformation

 Creating, communicating                 Boosting commercial                         Building organizational
  and delivering offerings               effectiveness to best                      focus, capabilities and the
    that have value for                  capitalize on market                        necessary change to win
        customers                           opportunities                              more in the market
                           illustration of our expertise, leveraging proven methodologies

• Market Assessments                • Sales & lead management                      • Defining or aligning on vision &
• Segmentation, targeting &         • Funnel planning®                               mission
  positioning                       • Creating sales opportunities –               • Shifting the paradigm and change
• Product management & marketing      Conceptual Selling®*                           management
• Go to market plans & activation   • Managing opportunities - Strategic           • Innovation & NPD processes
• Integrated communications           Selling®*                                    • Organizational design
  management                        • Managing relationships - Large               • Building customer centric or
• Pricing & value capturing           Account Management Process®*                   solution led organizations
• (Employer) brand management       • Value based selling and pricing              • Internal communications
• Customer experience & loyalty     • Negotiating success                          • Coaching & capability building
• Marketing performance &           • Leveraging your CRM tools                    • Marketing & sales alignment
  scorecards                        • Partner channel management                   • Building employee engagement
                            offering flexible service solutions by seasoned professionals


   CONSULTING – PROGRAM & PROJECT MANAGEMENT – INTERIM MANAGEMENT

                                                                             *Miller Heiman Sales Performance Methodologies

                                                                                                                         3
Sample profiles of our 30 seasoned professionals that
enable positive growth for our clients
    Benny Van Calster, Partner                                     Tru Lefevere, Associate
    16 years experience in marketing, product,                     25 years experience in sales, marketing
    and go to market. Focus: B2B and ICT                           communication & business development.
    sectors.                                                       Focus: B2B, ICT sector and new ventures.

    Jo Van Crombruggen, Associate                                  Pieterjan Kempynck, Partner
    20 years experience in marketing and sales                     17+ years experience in people, change
    activation, 360 campaign optimization,                         management and marketing capability
    MARCOM, and social media. Focus : B2B and B2C.                 building. Focus: B2B, Services, and Energy.

    Francois Delvaux, Partner
                                                                   Marianne Dewandeleer, Associate
    17+ year experience in marketing and sales:
                                                                   20+ years experience in corporate marketing,
    Strategy, planning and alignment, value
                                                                   employer branding, program management;

                                                        450+
    based pricing, and building sales capabilities.
                                                                   change. Focus: B2B Services, ICT.
    Focus: B2B, start-up and large.



                                                       Years of
    Daphne Gevers, Associate                                       Myriam Vangenechten, Partner
    15 years experience in marketing, product and                  20+ years experience in marketing, operational
    portfolio management, market development,                      marketing, program implementation. Focus: B2B


                                                      Experience
    customer experience and integrated                             incl. Utilities, Energy, and Insurance.
    communications. Focus: B2B, ICT, Services.

    Pascal Hall, Partner                                           Gregoire Vanderveken, Associate
    20+ years experience in building sales                         20+ years experience in strategy, building
    capabilities and channel management,                           sales capabilities, coaching. Certified Miller
    coaching. Certified Miller Heiman® . Focus:                    Heiman® . Focus: ICT, Services, Large or
    Large or complex sales force environments.                     complex sales force environments.


                                                                   Cindy De Schouwer, Associate
                                                                   15 years experience in helping companies to
                                                                   grow their brands through effective marketing,
                                                                   marketing communications, planning and go to
                                                                   market. Focus: B2B, B2C and services.



                                                                                                                    4
Challenges We Address

• We work closely with our clients to solve in pragmatic way the marketing,
  sales & organization challenges


      1   Address gaps in sales and marketing
          alignment of an organization

      2   Build the marketing and go-to-market
          skills of client teams                             Enhance
      3   Help bring a product to market                 capabilities and
                                                        performance of the
          Fill a people resource gap in the
      4                                                 sales & marketing
          marketing organization
                                                           organization
          Support a change implementation
      5
          initiative
          Help sales to better sell and capture value
      6
          of a company’s products and services



                                                                          5
BUSINESS GROWTH NEEDS WE HELP TO SOLVE

    Need to build
  specific skills and    Need specific marketing      Need a clear go to market plan
 capabilities in sales    resources for specific        and processes to get there
    or marketing               time frame



 Need relevant marketing, sales or transformation
       capabilities to help grow our business

                            Need help on a specific
  Need to better             project, program, or
  align sales and              transformation                Not enough sales
 marketing teams                                           leads in our pipeline
 to enhance our                                            or opportunities not
     revenues                                                  progressing



                                                                                 6
We build long-term trusted relationships with our Client
                                           Our collaborative process:
Adapt to changing circumstances or needs




                                                 Active Listening       We actively listen to the challenges and needs of
                                                                        our clients


                                              Structure the Problem   We define the problem to solve, the scope of the assignment
                                                    Together          and the change challenge


                                                                      Use our network of professionals to explore solution paths
                                              Define Solution Paths
                                                                      for the problem, and work with client to set clear success
                                               and Success Metrics
                                                                      metrics

                                                                        We collaborate with client organization to implement the
                                              Implement and Track
                                                                        selected solution(s). We track progress of deliverables, quality
                                                    Quality
                                                                        of service rendered and ensure desired results realized



                                                                                                                                   7
WHY IS GOOD MARKETING & SALES ALIGNMENT IMPORTANT?


• Companies that are BEST IN CLASS in sales and marketing
  alignment achieve better performance



            MORE UNIT GROWTH compared                                          GROW FASTER
5.4 %       to poorly aligned organizations


           Improvement in DEAL CLOSURE                                           CLOSE
 38 %      rate                                                                MORE DEALS


                                                                                 LOOSE
 36 %      Improvement in CHURN rate
                                                                            LESS CUSTOMERS




                    Minds&More is official distributor of FunnelAcademy™, FunnelCamp™ and FunnelPlan™
                                                                                                        8
COMMON IMPEDIMENTS TO HIGH PERFORMANCE


            PLANS                                                                              PEOPLE
•   Objectives not explicit                                                            • Strategy and plans
•   Strategy not blisteringly                                                            are not 'owned' by all
    clear                                                                                the stakeholders
•   Plan not actionable                                                                • Gap in marketing &
•   Resources not clear                                                                  sales alignment
                                                                                       • Lack of buy-in or
                                                                                         shared goals
                                                                                       • Gap in skills or
                                                                                         resources needed
                                           EXECUTION
                                • Resources mismatch
                                • Lack discipline of execution of:
                                    • Actions
                                    • Buyer progression

                                  Minds&More is official distributor of FunnelAcademy™, FunnelCamp™ and FunnelPlan™
                                                                                                                      9
WHAT WE OFFER: FUNNELCAMP TM




•   FunnelCamp™ is a single, intensive, 3-day planning workshop to provide your
    organization with the change required to break down impediments to growth.

•   The facilitated program specifically addresses the most common Sales and
    Marketing management issues in business today, while delivering a highly-
    actionable Sales and Marketing plan to prosecute your strategy.


                           Minds&More is official distributor of FunnelAcademy™, FunnelCamp™ and FunnelPlan™
                                                                                                               10
EXAMPLE OF OUTPUTS: FUNNEL PLAN TM

                                                                  Your Funnel Plan spells out
                                                                  your objectives, a strategy
                                                                  the whole team buys into
                                                                  and understands, the
                                                                  granular objectives -
                                                                  broken down into month,
                                                                  quarter, year – for the life
                                                                  of the plan.

                                                                  Clarity as to the tactics you
                                                                  will employ to achieve this
                                                                  result, and the steps you
                                                                  will take as you build
                                                                  towards rhythmic execution
                                                                  of the plan.




                Minds&More is official distributor of FunnelAcademy™, FunnelCamp™ and FunnelPlan™
                                                                                                    11
SALES: WE HELP BUILD SALES CAPABILITIES AND PERFORMANCE

   Creating Opportunities                                                                        Manage Opportunities

Conceptual Selling®                                                                         Strategic Selling®
Optimizing Every Interaction with                                                           Comprehensive Strategy and expand
Customers (Use of Green Sheet                                                               the expertise and effectiveness of the
tool)                                                                                       sales professional to win complex
                                                                                            sales (use of the Blue Sheets tools)
Executive Impact
Strategy for Securing Executive                                                             Negotiate Success
Approval                                                                                    Win-Win Sales Negotiations that
                                                                                            Strengthen Customer Relationships
Securing Strategic
Appointments
Effective Contact Strategy for
Generating Quality, High Value
Appointments

    Management Execution                                                                          Manage Relationships

Driving sales process adoption                                                              Large Account Management
through coaching to increase use of                                                         Process (LAMP®)
effective communication behaviors                                                           Strategic Planning for Protecting
                                                                                            and Growing Key Accounts
Strategic Selling® Funnel
Management                                                                                  Channel Partner Management
Implementing Customized Funnel                                                              Optimizing Results from Indirect
Management                                                                                  Distribution


                          Minds&More is certified & distributor partner for Miller Heiman® Sales Performance Methodologies
                                                                                                                             12
Minds&More – sample of clients we are doing More for

                                                                                        Fast growing SMEs
 Household Names…                            Industry Leaders…
                                                                                        & Entrepreneurs…




  We serve companies in private & public sector, from big corporations, to PME companies who need marketing, sales or
 transformation to realize business growth. We also assist start-ups that have interesting propositions for the market but
       need external marketing or sales muscle. Minds&More is serving clients domestically or on European level.


                                                                                                                    13
CONSULTING SERVICES


                    PROJECT MANAGEMENT


Our Services         STAFFING & INTERIM


                    TRAINING & COACHING


                     SALES and MARKETING
                    AUDITS & ASSESSMENTS




               14
Minds&More Services

•   Consulting Services: Marketing consulting assignments supporting the business
    agenda and providing strategic recommendations, change and implementation.

•   Project Management: Management of marketing, sales or internal change
    projects, often in the context of business evolution and innovation.

•   Staffing Solutions: Providing help on finding permanent resources or providing
    qualified temporary/interim resources in marketing and sales.

•   Training & Coaching Services: Building competencies of your organization
    and/or change agenda through development programs and coaching .

•   Marketing Audit & Assessment Services: Helping a company find quick wins
    to boost profits and achieve more marketing & sales efficiency and effectiveness.
    We assess an organization’s capabilities (people, processes, structure & enablers).




                                                                                      15
Gregoire Vanderveken, Associate
Mobile: +32 (0)495 582 221
Email: Gregoire.Vanderveken@mindsandmore.biz




                  MINDS&MORE cvba
                  Park Hill | Jan Emiel Mommaertslaan 16B | 1831 Diegem
                  Tel. +32 2 704 49 40, info@mindsandmore.biz
                  www.mindsandmore.biz

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Minds More Introduction

  • 1. Introducing Minds&More SEPTEMBER, 2012
  • 2. Essence of Minds&More • Minds&More supports clients to grow their business by building capabilities in marketing, sales and transformation. Market Strategic Transformation Marketing Sales Brand & Communication Capturing Analysis Planning Management Management Management Management Value & Return • Our clients can rely on our proven methodologies and flexible service solutions: consulting, program & project management and interim management. • Our team of 30+ seasoned professionals inspire, challenge, train and coach our clients and take accountability to realize tangible results through excellence in execution. 2
  • 3. Minds&More’s focus on enabling positive business growth Marketing Sales Transformation Creating, communicating Boosting commercial Building organizational and delivering offerings effectiveness to best focus, capabilities and the that have value for capitalize on market necessary change to win customers opportunities more in the market illustration of our expertise, leveraging proven methodologies • Market Assessments • Sales & lead management • Defining or aligning on vision & • Segmentation, targeting & • Funnel planning® mission positioning • Creating sales opportunities – • Shifting the paradigm and change • Product management & marketing Conceptual Selling®* management • Go to market plans & activation • Managing opportunities - Strategic • Innovation & NPD processes • Integrated communications Selling®* • Organizational design management • Managing relationships - Large • Building customer centric or • Pricing & value capturing Account Management Process®* solution led organizations • (Employer) brand management • Value based selling and pricing • Internal communications • Customer experience & loyalty • Negotiating success • Coaching & capability building • Marketing performance & • Leveraging your CRM tools • Marketing & sales alignment scorecards • Partner channel management • Building employee engagement offering flexible service solutions by seasoned professionals CONSULTING – PROGRAM & PROJECT MANAGEMENT – INTERIM MANAGEMENT *Miller Heiman Sales Performance Methodologies 3
  • 4. Sample profiles of our 30 seasoned professionals that enable positive growth for our clients Benny Van Calster, Partner Tru Lefevere, Associate 16 years experience in marketing, product, 25 years experience in sales, marketing and go to market. Focus: B2B and ICT communication & business development. sectors. Focus: B2B, ICT sector and new ventures. Jo Van Crombruggen, Associate Pieterjan Kempynck, Partner 20 years experience in marketing and sales 17+ years experience in people, change activation, 360 campaign optimization, management and marketing capability MARCOM, and social media. Focus : B2B and B2C. building. Focus: B2B, Services, and Energy. Francois Delvaux, Partner Marianne Dewandeleer, Associate 17+ year experience in marketing and sales: 20+ years experience in corporate marketing, Strategy, planning and alignment, value employer branding, program management; 450+ based pricing, and building sales capabilities. change. Focus: B2B Services, ICT. Focus: B2B, start-up and large. Years of Daphne Gevers, Associate Myriam Vangenechten, Partner 15 years experience in marketing, product and 20+ years experience in marketing, operational portfolio management, market development, marketing, program implementation. Focus: B2B Experience customer experience and integrated incl. Utilities, Energy, and Insurance. communications. Focus: B2B, ICT, Services. Pascal Hall, Partner Gregoire Vanderveken, Associate 20+ years experience in building sales 20+ years experience in strategy, building capabilities and channel management, sales capabilities, coaching. Certified Miller coaching. Certified Miller Heiman® . Focus: Heiman® . Focus: ICT, Services, Large or Large or complex sales force environments. complex sales force environments. Cindy De Schouwer, Associate 15 years experience in helping companies to grow their brands through effective marketing, marketing communications, planning and go to market. Focus: B2B, B2C and services. 4
  • 5. Challenges We Address • We work closely with our clients to solve in pragmatic way the marketing, sales & organization challenges 1 Address gaps in sales and marketing alignment of an organization 2 Build the marketing and go-to-market skills of client teams Enhance 3 Help bring a product to market capabilities and performance of the Fill a people resource gap in the 4 sales & marketing marketing organization organization Support a change implementation 5 initiative Help sales to better sell and capture value 6 of a company’s products and services 5
  • 6. BUSINESS GROWTH NEEDS WE HELP TO SOLVE Need to build specific skills and Need specific marketing Need a clear go to market plan capabilities in sales resources for specific and processes to get there or marketing time frame Need relevant marketing, sales or transformation capabilities to help grow our business Need help on a specific Need to better project, program, or align sales and transformation Not enough sales marketing teams leads in our pipeline to enhance our or opportunities not revenues progressing 6
  • 7. We build long-term trusted relationships with our Client Our collaborative process: Adapt to changing circumstances or needs Active Listening We actively listen to the challenges and needs of our clients Structure the Problem We define the problem to solve, the scope of the assignment Together and the change challenge Use our network of professionals to explore solution paths Define Solution Paths for the problem, and work with client to set clear success and Success Metrics metrics We collaborate with client organization to implement the Implement and Track selected solution(s). We track progress of deliverables, quality Quality of service rendered and ensure desired results realized 7
  • 8. WHY IS GOOD MARKETING & SALES ALIGNMENT IMPORTANT? • Companies that are BEST IN CLASS in sales and marketing alignment achieve better performance MORE UNIT GROWTH compared GROW FASTER 5.4 % to poorly aligned organizations Improvement in DEAL CLOSURE CLOSE 38 % rate MORE DEALS LOOSE 36 % Improvement in CHURN rate LESS CUSTOMERS Minds&More is official distributor of FunnelAcademy™, FunnelCamp™ and FunnelPlan™ 8
  • 9. COMMON IMPEDIMENTS TO HIGH PERFORMANCE PLANS PEOPLE • Objectives not explicit • Strategy and plans • Strategy not blisteringly are not 'owned' by all clear the stakeholders • Plan not actionable • Gap in marketing & • Resources not clear sales alignment • Lack of buy-in or shared goals • Gap in skills or resources needed EXECUTION • Resources mismatch • Lack discipline of execution of: • Actions • Buyer progression Minds&More is official distributor of FunnelAcademy™, FunnelCamp™ and FunnelPlan™ 9
  • 10. WHAT WE OFFER: FUNNELCAMP TM • FunnelCamp™ is a single, intensive, 3-day planning workshop to provide your organization with the change required to break down impediments to growth. • The facilitated program specifically addresses the most common Sales and Marketing management issues in business today, while delivering a highly- actionable Sales and Marketing plan to prosecute your strategy. Minds&More is official distributor of FunnelAcademy™, FunnelCamp™ and FunnelPlan™ 10
  • 11. EXAMPLE OF OUTPUTS: FUNNEL PLAN TM Your Funnel Plan spells out your objectives, a strategy the whole team buys into and understands, the granular objectives - broken down into month, quarter, year – for the life of the plan. Clarity as to the tactics you will employ to achieve this result, and the steps you will take as you build towards rhythmic execution of the plan. Minds&More is official distributor of FunnelAcademy™, FunnelCamp™ and FunnelPlan™ 11
  • 12. SALES: WE HELP BUILD SALES CAPABILITIES AND PERFORMANCE Creating Opportunities Manage Opportunities Conceptual Selling® Strategic Selling® Optimizing Every Interaction with Comprehensive Strategy and expand Customers (Use of Green Sheet the expertise and effectiveness of the tool) sales professional to win complex sales (use of the Blue Sheets tools) Executive Impact Strategy for Securing Executive Negotiate Success Approval Win-Win Sales Negotiations that Strengthen Customer Relationships Securing Strategic Appointments Effective Contact Strategy for Generating Quality, High Value Appointments Management Execution Manage Relationships Driving sales process adoption Large Account Management through coaching to increase use of Process (LAMP®) effective communication behaviors Strategic Planning for Protecting and Growing Key Accounts Strategic Selling® Funnel Management Channel Partner Management Implementing Customized Funnel Optimizing Results from Indirect Management Distribution Minds&More is certified & distributor partner for Miller Heiman® Sales Performance Methodologies 12
  • 13. Minds&More – sample of clients we are doing More for Fast growing SMEs Household Names… Industry Leaders… & Entrepreneurs… We serve companies in private & public sector, from big corporations, to PME companies who need marketing, sales or transformation to realize business growth. We also assist start-ups that have interesting propositions for the market but need external marketing or sales muscle. Minds&More is serving clients domestically or on European level. 13
  • 14. CONSULTING SERVICES PROJECT MANAGEMENT Our Services STAFFING & INTERIM TRAINING & COACHING SALES and MARKETING AUDITS & ASSESSMENTS 14
  • 15. Minds&More Services • Consulting Services: Marketing consulting assignments supporting the business agenda and providing strategic recommendations, change and implementation. • Project Management: Management of marketing, sales or internal change projects, often in the context of business evolution and innovation. • Staffing Solutions: Providing help on finding permanent resources or providing qualified temporary/interim resources in marketing and sales. • Training & Coaching Services: Building competencies of your organization and/or change agenda through development programs and coaching . • Marketing Audit & Assessment Services: Helping a company find quick wins to boost profits and achieve more marketing & sales efficiency and effectiveness. We assess an organization’s capabilities (people, processes, structure & enablers). 15
  • 16. Gregoire Vanderveken, Associate Mobile: +32 (0)495 582 221 Email: Gregoire.Vanderveken@mindsandmore.biz MINDS&MORE cvba Park Hill | Jan Emiel Mommaertslaan 16B | 1831 Diegem Tel. +32 2 704 49 40, info@mindsandmore.biz www.mindsandmore.biz