Digitally Record & Track Incidents on IPAD Application that Digitally records on-scene incident pictures, videos, witness statements, and signatures from the application on the iPad
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Client required a track pad that could work in any offline
environment. Even in areas where there are no wi-fi
connections like parking lots, all data should be saved
regardless of the connection status. The already built iPad app
needed to be enhanced to be utilized for IOS Mobile Based
Incident Management System with the following features
Automated data syncing with server
Customization in long form
Data merging through iPad app
Client Requirements
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The Developing an app for iPad platform
Automated syncing with the server every 20 seconds came as
a challenge
Using a robust framework so that the the portal functions
smoothly even when accessed by a number of users
simultaneously.
Customization of Long form as per the requirement and also
implemented Minor Touch-ups and Data merging functionality.
Providing a single access point for employees to accomplish
their tasks improving productivity.
Project Challenges
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A social interaction platform where employees can do their
work, collaborate and use applications and other enterprise
systems.
Web usability principles to be incorporated while developing
and designing several features for improving user experience.
User privacy and safeguarding user data.
Project Challenges
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Technologies Used
Operating System & Server Management
iOS,Multi-ServerArchitecture with Staging
&Production Environment through Version
Controlling releases, ServerOptimization,
Security &SSLImplementation, Scheduler
forBack-ups,Alert Monitoring System
Integration, ServerPerformance Tuning at
regularintervals, Software Firewall
Configuration &Maintenance
Development Tools & Environments PHP5+, iOS SDK, Xcode, Objective C, Core
Data Framework etc.
Database MSSQLDatabase Server(Web), Symbian
Native Database (Mobile), DBClustering,
DBOptimization, MasterSlave Replication,
Query Optimization, SchedulerforBackups
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Keeping in mind the enormous nature of the application,
the following 4 tier development approach was used:
Database Layer: containing SQLite Mobile Database and
MYSQL Database.
Interface Layer and Database Abstraction Layer: to enable
converting of data between incompatible type systems in
databases as well as accessing data from the database
respectively.
Business Logic Layer: consisting of all the business logic
procedures for varied modules.
User Interface Layer: forms the Graphical User Interface of
the iPad application.ication was maintained on a regular basis
maximizing usability and streamlining business operations
Planning
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Objective C was used for the development of ISS Trackpad.
The modules that were developed in objective C could be
directly executed from the UI layer. The Objective-C files
consisted of all the business logic that were used for modules
like Save (Add/Update), Delete, Get Single Object, Get Multiple
Objects for Listing. They were specially designed to be capable
of handling many more logics which were not related to the
database.
An interface translating the object logic to the relational logic
was used to communicate with the relational databases in an
object-oriented manner in order to most effectively access the
database in an object-oriented context. An intermediary
abstraction layer was created for accessing data from the
database. The UI layer was kept free of any business logic with
images, applications and data being called from their respective
servers.
Architecture
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The application was equipped with a robust architecture and
incidences were automatically synced with the server
application. In this manner, app the web and application
incidences will be in sync and acknowledged incidences will
also be showed on the iPad app.
The sync process runs as a background thread at the start of
the app for a certain time period. . Custom fields in the Long
form will be updated as customized in the Web CMS form. The
form was generated from the parsed web services with custom
form fields as attributes.
Development Highlights