Personal Information
Entreprise/Lieu de travail
Greater Minneapolis-St. Paul Area United States
Profession
Founder, CEO
Secteur d’activité
Apparel / Fashion
Site Web
http://CCSdelivered.com
À propos
Professional Objective:
Enable companies to create sustainable competitive differentiation through the quality of the customer experience they provide. Leveraging VOC, change management, process improvement, and process automation to create a better customer experience, increase employee satisfaction, and enhance profitability.
Summary of Qualifications & Experience:
Driven global customer operations executive with proven track record in operational analysis, strategic planning, organizational transformation, cost leadership and M&A related integration. Demonstrated commitment to the development of a high performance culture that embodies customer experience excellence, continual p...
Mots-clés
manufacturer rep
third party sales
sales
outsourced sales
manufacturer representative
mfg rep
lead management
distributor marketing
pricing
stock rotation
returns
channel partner
ccs
channel programs
customer centered strategies
partner programs
channel
inventory
distribution
rebates
voc
customer care
customer service
customer loyalty
voice of customer
csat
customer satisfaction
customer centricity
customer experience
Tout plus
Présentations
(3)Personal Information
Entreprise/Lieu de travail
Greater Minneapolis-St. Paul Area United States
Profession
Founder, CEO
Secteur d’activité
Apparel / Fashion
Site Web
http://CCSdelivered.com
À propos
Professional Objective:
Enable companies to create sustainable competitive differentiation through the quality of the customer experience they provide. Leveraging VOC, change management, process improvement, and process automation to create a better customer experience, increase employee satisfaction, and enhance profitability.
Summary of Qualifications & Experience:
Driven global customer operations executive with proven track record in operational analysis, strategic planning, organizational transformation, cost leadership and M&A related integration. Demonstrated commitment to the development of a high performance culture that embodies customer experience excellence, continual p...
Mots-clés
manufacturer rep
third party sales
sales
outsourced sales
manufacturer representative
mfg rep
lead management
distributor marketing
pricing
stock rotation
returns
channel partner
ccs
channel programs
customer centered strategies
partner programs
channel
inventory
distribution
rebates
voc
customer care
customer service
customer loyalty
voice of customer
csat
customer satisfaction
customer centricity
customer experience
Tout plus