15. GSS Storage Services Monitor & Manage 5 Design SAN / NAS with HA / DR Offshore – Onsite Hybrid Model Tool Based Approach Proven & Tested Transition framework Installation and configuration of HBAs, LUNs Storage provisioning & consolidation including Dynamic Multipath Security configurations S E R V I C E S Industry Best Practices
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17. GSS Remote Server Monitoring & Management Windows, Unix & Linux Servers Datacenters – Distributed / Centralized GOCC Remote Management & Monitoring Infrastructure GSS Global Operations Command Center GOCC Support team Monitoring & Management Console Backup Management System Management Performance Management User Environment Management Server Monitoring 7
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20. GSS – Data Center Migration Services Cont… 12 Executing the migration plan – Our Approach Stand-by arrangements for business continuity Pack & ship Datacenter equipment Re-Install and configure Restore Data UAT Move to Production Transition to Ops Operational Support
The first two phases constitute the PLAN portion of the process, which translates the original stated need into a detailed design and a list of components on a purchase order. The PLAN portion of the process lays the foundation for the project The last two phases are the BUILD portion of the process, taking the project from hardware acquisition to operational system.
Requirements and Study Review Business requirements and assumptions Determine IT parameters Identify risk areas Develop Concept Develop system concept Create budgetary estimate
Initialize Project Assign Project management and team Create preliminary project plan Select potential partners Establish Requirements Create Floor plan Determine user requirements Develop phase-in plan Generate complete specification Finalize Proposal Send out RFP/RFQ Receive proposal Review/update proposal Select vendors Submit Purchase Order Create purchase order Negotiate contract
Site Coordination Review physical site for delivery requirements and constraints Review subcontractor installation requirements Inspect shipment Equipment Delivery Receive Shipment confirmation Loading dock unpack/detrash Confirm on-site delivery