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Growth Hacking
Case Studies


By: Greg Lenz
CEO Reverse Infomation
Facebook
-Dominate your target market
-20% of students had to sign up before college would go
live
-Search email contacts at signup
-Recommend friends on demo data & school
-Add a photo (invested)
-"How to use" feature education once live
-First time back "Suggested Friends" in layout of newsfeed
-People you may know emails

   Read more: Facebook Case Studies 1 and 2 (video)
Twitter

-Super Simple Signup
-Find Friends
-5-10 Auto Selected Follows
-People You May Know Retention Emails
-30 Followers Magic Number For Daily Use
-People You May Know Auto Suggest

       Read More: Twitter Case Study
Youtube

-Built On Top of Existing Networks
-Leveraged Myspace and Facebook
-Created Embeddable Videos For Every Network
-Monthly Prize Contests
-Partnered with Content Creators
-Ease of Use / Ease of Shareability
-Subscriptions for Retention
-Let Users Make Money
-Comments for Engagement
AirBNB

-Stealing Craigslist
-Filled their marketplace with listings
-Posted native listings to Craigslist
-Created thousands of gmail addresses to fly
under the radar
-Scaled on top of a pre-built 2 sided platform

        Read More: AirBnB Case Study
Paypal


-Scaled on top of existing platform (eBay)
-Created a bot that purchased eBay products
-Bot demanded to use Paypal for payment to
sellers
-Traditional advertising failed
-Spent marketing budget giving every new user
$10 to sign up
LivingSocial

-Scaled on Facebook and Twitter
-When Customer Buys It's Shared To Both
-When 3 Friends of Customer Buy, He or She
Gets The Deal For Free
-The Customer Could Also Send Out An Email
To Their Contacts

    Read More: LivingSocial Case Study
Dropbox

-Sign Up Driven Homepage
-Easy Signup Process (Desktop or Browser)
-Referrals (500MB Increase in Storage)
-Social Follow (125MB Increase in Storage)
-Super Simple Sharing (Only a link needed)
-Gamification (Dropguest, complete puzzles for free
storage)
-Multiple Devices (Availability Everywhere)


Read More Here: How Dropbox Hacked
Growth
Hotmail

-Early Days of The Internet
-First Browser Based Email Service
-Free Service, Didn't Want To Spend on
Traditional Advertising
-Put, "P.S. I Love You. Get your free e-mail at
Hotmail.com" at the bottom of every email.
-Created A Viral Loop

       Read More: Hotmail Case Study
Apple iPhone

-Took a huge risk
-Brand new mobile hardware
-New distribution model for software
-"Sent from my iPhone" at the end of each
message
-Helped them sell 316 million iOS devices
-Made consumer hardware a fashion statement
-Built exclusivity into the message
Zynga

-Built on top of existing platform (Facebook)
-Gamification
-Leveled Users Up When They Invited Friends
-Created Competition Amongst Friends
-Played To Vanity (Social Value)


        Read More: Zynga Case Study
Linkedin

-3 Main Channels: (Email Invitations, SEO, and Homepage)
-Decreased Friction for Organic Searchers instead of Email
Invites
-Invite Drip Campaign Formula: (invites sent = % of new
users that invite x average # of invites sent/inviter)
-Focus On Strengths
-They Focused on Increasing Activity of Already Active
Users over Onboarding Inactive Users

        Read More: LinkedIn Case Study
Instagram

-Public By Default
-Asymmetric Follow Model (Twitter vs Facebook)
-Used Speed As A Weapon
-Cross Network Posting



  Read More: 4 Ways Instagram Hacked Early Growth
Hubspot

-Created an Entire New Marketing Strategy
-Best Content Marketing On The Planet
-Resources To Help Entrepreneurs (Self-
Generating Demand)
-Pioneered Webinars, Ebooks, and Blogging
-All Resources In Once Place (SEO, Landing
Pages, Analytics, and Blogging Platform)
-Attacked Conventional Marketing
Mint.com

-Solved A Real Problem (Personal Finance)
-Content Rich Personal Finance Blog
-Extensive SEO Strategy
-Traditional Public Relations
-Guest Blog Posting and Tons of Landing Pages
-Content Partnerships (Motley Fool)
-Consumer Advocacy Email Alerts (Retention)
-Leveraged Facebook and Twitter (Shareable)
-Created Anticipation through a 20,000+ Waiting List


       Read More: Mint Case Studies 1, 2, 3
Know Anymore?




Leave me a brief summary and a link to the
        article in the comments

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Growth Hacking Case Studies

  • 1. Growth Hacking Case Studies By: Greg Lenz CEO Reverse Infomation
  • 2. Facebook -Dominate your target market -20% of students had to sign up before college would go live -Search email contacts at signup -Recommend friends on demo data & school -Add a photo (invested) -"How to use" feature education once live -First time back "Suggested Friends" in layout of newsfeed -People you may know emails Read more: Facebook Case Studies 1 and 2 (video)
  • 3. Twitter -Super Simple Signup -Find Friends -5-10 Auto Selected Follows -People You May Know Retention Emails -30 Followers Magic Number For Daily Use -People You May Know Auto Suggest Read More: Twitter Case Study
  • 4. Youtube -Built On Top of Existing Networks -Leveraged Myspace and Facebook -Created Embeddable Videos For Every Network -Monthly Prize Contests -Partnered with Content Creators -Ease of Use / Ease of Shareability -Subscriptions for Retention -Let Users Make Money -Comments for Engagement
  • 5. AirBNB -Stealing Craigslist -Filled their marketplace with listings -Posted native listings to Craigslist -Created thousands of gmail addresses to fly under the radar -Scaled on top of a pre-built 2 sided platform Read More: AirBnB Case Study
  • 6. Paypal -Scaled on top of existing platform (eBay) -Created a bot that purchased eBay products -Bot demanded to use Paypal for payment to sellers -Traditional advertising failed -Spent marketing budget giving every new user $10 to sign up
  • 7. LivingSocial -Scaled on Facebook and Twitter -When Customer Buys It's Shared To Both -When 3 Friends of Customer Buy, He or She Gets The Deal For Free -The Customer Could Also Send Out An Email To Their Contacts Read More: LivingSocial Case Study
  • 8. Dropbox -Sign Up Driven Homepage -Easy Signup Process (Desktop or Browser) -Referrals (500MB Increase in Storage) -Social Follow (125MB Increase in Storage) -Super Simple Sharing (Only a link needed) -Gamification (Dropguest, complete puzzles for free storage) -Multiple Devices (Availability Everywhere) Read More Here: How Dropbox Hacked Growth
  • 9. Hotmail -Early Days of The Internet -First Browser Based Email Service -Free Service, Didn't Want To Spend on Traditional Advertising -Put, "P.S. I Love You. Get your free e-mail at Hotmail.com" at the bottom of every email. -Created A Viral Loop Read More: Hotmail Case Study
  • 10. Apple iPhone -Took a huge risk -Brand new mobile hardware -New distribution model for software -"Sent from my iPhone" at the end of each message -Helped them sell 316 million iOS devices -Made consumer hardware a fashion statement -Built exclusivity into the message
  • 11. Zynga -Built on top of existing platform (Facebook) -Gamification -Leveled Users Up When They Invited Friends -Created Competition Amongst Friends -Played To Vanity (Social Value) Read More: Zynga Case Study
  • 12. Linkedin -3 Main Channels: (Email Invitations, SEO, and Homepage) -Decreased Friction for Organic Searchers instead of Email Invites -Invite Drip Campaign Formula: (invites sent = % of new users that invite x average # of invites sent/inviter) -Focus On Strengths -They Focused on Increasing Activity of Already Active Users over Onboarding Inactive Users Read More: LinkedIn Case Study
  • 13. Instagram -Public By Default -Asymmetric Follow Model (Twitter vs Facebook) -Used Speed As A Weapon -Cross Network Posting Read More: 4 Ways Instagram Hacked Early Growth
  • 14. Hubspot -Created an Entire New Marketing Strategy -Best Content Marketing On The Planet -Resources To Help Entrepreneurs (Self- Generating Demand) -Pioneered Webinars, Ebooks, and Blogging -All Resources In Once Place (SEO, Landing Pages, Analytics, and Blogging Platform) -Attacked Conventional Marketing
  • 15. Mint.com -Solved A Real Problem (Personal Finance) -Content Rich Personal Finance Blog -Extensive SEO Strategy -Traditional Public Relations -Guest Blog Posting and Tons of Landing Pages -Content Partnerships (Motley Fool) -Consumer Advocacy Email Alerts (Retention) -Leveraged Facebook and Twitter (Shareable) -Created Anticipation through a 20,000+ Waiting List Read More: Mint Case Studies 1, 2, 3
  • 16. Know Anymore? Leave me a brief summary and a link to the article in the comments