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GuestU - Mobile Monetization Strategies

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GuestU - Mobile Monetization Strategies

  1. 1. MOBILE TECHNOLOGY FOR HOSPITALITY Mobile Monetization Strategies
  2. 2. Mobile internet affects not only the way travel is distributed and sold, but how we consume and experience the destination itself. ‘Experiencing everyday life in another country’ and ‘increasing their knowledge’ are top travel motivations for Millennial travelers. 1.1 billion tourists traveled abroad in 2014. For 2015, UNWTO forecasts international tourism to grow by 3% to 4%
  3. 3. 1.8 billion out of 7 billion people worldwide belong to the Millennial generation (age 18-34) 12 to 15 is the average number of trips taken by business travelers per year.
  4. 4. MOBILE IS CHANGING THE TRAVEL EXPERIENCE
  5. 5. More than 50% Of searches now happen On mobile devices
  6. 6. 75% of travelers worldwide USE SMARTPHONES & TABLETS for personal & business reasons while travelling
  7. 7. Responsive web design is just one part of a complete mobile strategy. 70% of guests say a hotel’s digital experience significantly impacts their decision to book a room, it’s important to embrace mobile market opportunities. Mobile app vs responsive website
  8. 8. Online channels are growing faster than the total European travel market. In 2015, online travel grew 14% as compared to 5% for the total market. Source: Phocuswright
  9. 9. Mobile bookings are a key driver in the growth of online channels, increasing from €21 billion to €35 billion by 2017. This phenomenal growth means that by 2017, mobile bookings will comprise nearly a quarter of the online travel market. Source: Phocuswright
  10. 10. "Online adoption is growing and a large part of the growth is projected to come from mobile channels as European travelers take advantage of increasing smartphone penetration and improved mobile functionality.“ Source: Phocuswright
  11. 11. Monetize your Mobile Strategy “Customers are interested in placing order on mobile more than on desktop” Source: business2community √ Increase Direct Bookings with a Branded Mobile App Engage with your customers in real-time √ Improve customer satisfaction & up-sell Hotel Services through a live concierge chat & services requests features via mobile
  12. 12. Monetize your Mobile Strategy Personalized mobile call-to-action promotions for the Guests √ Push-Notifications & Beacons features are critical to create instant personalized mobile promotions and increase your revenue per guest Loyalty Programs on the Mobile Channel √ Promoting a loyalty program in your mobile branded app will ensure more engagement and guest re-purchase intention
  13. 13. Bet on a branded Mobile App A branded mobile application provides an immersive experience that works as an extension of the quality services your business offers. Guests can interact with the propriety and staff, hence minimizing unpleasant episodes within the travelling experience
  14. 14. Flexible & Cost effective Solution Today, by using SaaS delivery method it’s possible to reduce the costs of app development. Every hospitality business can have their branded mobile application at an affordable price and focus more on revenue generation rather than developing a mobile app.
  15. 15. Selected Customer References HOTELS
  16. 16. Selected Customer References HOSTELS
  17. 17. Customers Voice
  18. 18. Selected Customer References APARTMENTS
  19. 19. www.guestu.com

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