URS template presentation

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The document discusses usability for different stakeholders in developing a URS template. It outlines how usability varies for clients, project managers, developers and testers. Specifically, it focuses on ensuring the URS template has an easy to understand flow for clients, is easily customizable for project managers and developers, and has an understandable flow and customization for testers. It also provides details on establishing patterns, using visual elements like flowcharts and videos, and the benefits of prioritizing usability such as fewer mistakes and happier customers and employees.

Technology Entertainment & Humor

Usability varies with users Client PM’s Developers Testers

USABILITY - Clients Flow of modules URS represents the final product

USABILITY - Developers Easy to understand customization

USABILITY - Testers Easy to understand flow Easy to understand customization

Main requirement Web Phone Same as phone Different from phone Not Required Required Custom functionality Custom prompt Standard

3. Patterns We will establish patterns and be consistent

3. Patterns All labels have – ‘Arial Bold’ font

3. Patterns All instructions have – ‘Arial Normal’ font

3. Patterns All prompts have – ‘Courier New’ font

3. Patterns Separate indicators for phone and web

Benefits of usability Work becomes more desirable

Benefits of usability Better profitability

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