The document discusses the future of work. It describes projects at several large companies, including ING, Shell, Aegon, and Google, aimed at improving work performance and productivity through changes to work environments, processes, and technology. It notes that the key factor for success is organizational culture and that dialogue is important for understanding different perspectives and collective beliefs about how work should be done.

1. The Future of Work
September 2010, Gothenburg, Sweden
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2. about me…
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3. Rotterdam, The Netherlands…
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4. Business
Administration…
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5. Erasmus…
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6. New levels of performance through new
ways of working
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7. ING
• THE AMBITION make insurance services better, more cost effective
and faster
• THE PROJECT consultancy and program management to streamline
operations and IT
• THE PERFORMANCE IMPROVEMENT productivity improvements of
more than 20% and a foundation for new products
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8. Shell
• THE AMBITION smarter and better use of work environments
worldwide
• THE PROJECT increase acceptance, manage the change
and evaluate the effects of work environments in several
locations
• THE PERFORMANCE IMPROVEMENT smarter work
environment and more efficient usage of offices
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9. AEGON
• THE AMBITION a work environment for world-class results
• THE PROJECT from conceptual development through
implementation, spanning real estate, ICT, human resources and
branding
• THE PERFORMANCE IMPROVEMENT higher productivity,
advances in collaboration and a more sustainable organization
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10. Google
• THE AMBITION the best work environment in the world for
Google employees
• THE PROJECT analysis of the workplace factors that lead to
actual knowledge creation, sharing and use
• THE PERFORMANCE IMPROVEMENT global design
guidelines for a better performance of the work environment
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11. how will we work in
the future?….
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12. the smartest
people work
outside your
organisation….
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13. Chapters
Trends
Social developments
Challenges
Organising
Process Management
Knowledge Worker
Management
Workplace
Technology
Future
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14. vrijdag 1 oktober 2010

15. Jan Bommerez
The key factor, culture
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16. Dialogue
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17. In a discussion we throw our barrels to each other ....
In a dialogue we fill a "common barrel '
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18. Some ground rules for dialogues
Ask your opinion on what is said - stay open, stay neutral, otherwise you
can not get new insights
Research collective beliefs together, why we think the way things are or
should be?
Listen to understand, not to serve a reply
In a dialogue there are no right or wrong answers - all is input for ‘the
common barrel’
'Speak from your heart: say what you really want to say, because you have
aheart, not to impress, not to convince. Dialogue is multiplying by
sharing "...
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19. The Movie
Http://www.youtube.com/user/guusbalkema
Http://www.ynno.com
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20. TRANSFORMATION
23
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21. The caterpillar is literally liquefying before the
butterfly may appear. The liquid phase can be
described as the chaos from which the new higher
order can appear ...
liquefy Jan Bommerez, NeWork april 2010
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22. The Future of Work
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