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MAKING THE CASE
FOR LESS CONTENT
(and big impact)
SUPPLY&DEMAND:
of marketers
think they’re
productive.
92%
of marketers also work
on evenings and
weekends.
90%
of marketers have
delayed going to the
bathroom to meet a
deadline.
60%
We don’t
have time
to pee!
We get so focused on doing “things” rather
than focusing on doing the things with the
most impact.
Content is the atomic
particle of all digital
marketing.
- Rebecca Lieb
More Content
More Content
Better Content
More Content
Better Content
Content for Everyone!
becauseit’sirrelevant
Source:	
  Forrester
thewrongthings?
Can we afford to focus on
will	
  produce	
  more	
  content	
  than	
  they	
  did	
  in	
  2015
77%of B2C
marketers 76%of B2B
marketers
Of	
  marketers	
  can’t	
  measure
the	
  success of	
  their	
  content79%
will	
  produce	
  more	
  content	
  than	
  they	
  did	
  in	
  2015
77%of B2C
marketers 76%of B2B
marketers
Creating more content isn’t the best way to make the biggest impact.
Most of us need to focus less on creation and more on impact.
ARGUMENT
Whatdowemeanbyimpact?
Is your content in front of the right people?
Whatdowemeanbyimpact?
Is your content in front of the right people?
Are you driving quantifiable results?
Whatdowemeanbyimpact?
Is your content in front of the right people?
Are you driving quantifiable results?
Is it the right content to begin with?
Complex
content environment
Over 600,000 “Mind-Blowing” Marketing Posts
Almost 500,000 Ultimate Guides to Marketing
Too many to count.
increasedby35%
perchannelin2015
Source:	
  Track	
  Maven
BRANDS OUTPUT
CONTENT ENGAGEMENT RATES
Source:	
  Track	
  Maven
havedecreased
byupto17%
Consumersarecreatingmore
contentthanever
YourTop10
mind-blowing
how-tolisticle>
will	
  produce	
  more	
  content	
  than	
  they	
  did	
  in	
  2015 120%+
77%of B2C
marketers 76%of B2B
marketers
Active user base
111%+ 64%+
of	
  internet	
  traffic	
  will	
  be
video	
  content	
  by	
  201879%
Sources:	
  CMI/MP	
  Report,	
  Webdam
Amount
Of Content
Time
Amount
Of Content
Time
ContentCreation
Amount
Of Content
Time
ContentCreation
ContentEngagement
Amount
Of Content
Time
ContentCreation
ContentEngagement
GAP
Amount
Of Content
Time
ContentCreation
ContentEngagement
I Don’t
Give
A Shit
Contentcreation
Howdoweget
morebangforourbuck?
Weneedtogetmorestrategic
Aboutthebusinessofcontent
marketing
buthighlyimpactful
3 things that are often ignored
RELEVANCE
DISTRIBUTION
EXPERIENCE
Relevance
It’s NOT Quantity
It’sQUALITY
It’srelevance
It’s Not (Just) Quality
High up-front investment
Huge long term payoff
Focus on relevance
for creation & validation
Content Marketing Ideas
1. Top 10 Ways to improve your content experience
2.How to make better content, faster
3.6 ways to generate demand with content marketing
4.Lies, Damn Lies, and Marketing Metrics
HOW DO YOU VALIDATE RELEVANCE?
DataPEOPLE TOOLS
Internal Teams
Customers
Prospects
Followers/Fans
PEOPLE
People (Personas) Internal Teams
TOFU Followers/fans, leads, customers
Audience Survey Questions
Sales, Support and Success Teams
MOFU
BOFU
CustomerDevforContent
How	
  long	
  have	
  you	
  been	
  in	
  your	
  role?
How	
  many	
  people	
  are	
  on	
  your	
  team?
How	
  do	
  you	
  compare	
  yourself	
  to	
  your	
  coworkers
How	
  does	
  the	
  team	
  work	
  together?
What	
  tools	
  do	
  you	
  use/spend	
  the	
  most	
  time	
  with?
How	
  do	
  you	
  learn	
  about	
  marketing?
What	
  kind	
  of	
  content	
  attracts	
  you?	
  Can	
  you	
  give	
  an	
  
example	
  of	
  one	
  unforgettable	
  piece	
  of	
  content?
Do	
  you	
  look	
  at	
  content	
  during	
  the	
  workday	
  or	
  outside	
  of	
  
business	
  hours?
What’s	
  the	
  one	
  area	
  of	
  your	
  job	
  that	
  you	
  feel	
  you	
  need	
  to	
  
learn	
  more	
  about?
What	
  is	
  your	
  mind	
  on	
  most	
  of	
  the	
  day?	
  What	
  do	
  you	
  
think	
  about	
  the	
  most?
What	
  part	
  of	
  your	
  day	
  do	
  you	
  love	
  most?
What	
  part	
  of	
  your	
  day	
  do	
  you	
  hate	
  most?
If	
  I	
  could	
  get	
  you	
  an	
  expert	
  about	
  any	
  topic	
  to	
  spend	
  an	
  
hour	
  with,	
  who	
  would	
  it	
  be	
  and	
  what’s	
  the	
  topic?
What	
  is	
  your	
  dream	
  job?	
  
Who	
  is	
  your	
  marketing	
  hero?
People (Personas) Internal Teams
TOFU Followers/fans, leads, customers
Audience Survey Questions
Sales, Support and Success Teams
What are the top non-product related questions
you hear?
MOFU
BOFU
People (Personas) Internal Teams
TOFU Followers/fans, leads, customers
Audience Survey Questions
Sales, Support and Success Teams
What are the top non-product related questions
you hear?
MOFU Customers, leads
What are your biggest (solution related)
challenges?
Sales, Support and Success Teams
What are the biggest pain points you hear from
people?
BOFU
People (Personas) Internal Teams
TOFU Followers/fans, leads, customers
Audience Survey Questions
Sales, Support and Success Teams
What are the top non-product related questions
you hear?
MOFU Customers, leads
What are your biggest (solution related)
challenges?
Sales, Support and Success Teams
What are the biggest pain points you hear from
people?
BOFU Customers and lost leads
What convinced you? What deterred you?
Sales, Support, Success and Product Teams
What were the biggest objections?
TOOLS
Industry reports
Buzzsumo
Answerthepublic.com
Data
Website metrics
Conversion metrics
Do what Andy says (he’s on next)
Growth Metrics
CTA conversion
Visit to lead conversion
Lead to customer conversion
Cost per lead / customer
Churn rate
Engagement Metrics
Time on site
Pages per visit
Social shares
Bounce rate
Search rankings
GROWTHMETRICSENGAGMENTMETRICS VS
distribution
Thinkabout
distribution
Beforethecontentispublished
Where are your people?
Whatdotheylike?
Tailoringthe
ExperienceCanChange
yourdistribution
strategy
Our Subscribers
Targeted Social (paid & unpaid)
Influencers (Advocate Hub)
Partners (Co-Marketing)
Discoverability (SEO)
Content syndication (lead gen)
Other Publishers (lead gen)
(Very) Targeted Email
eBook  Promo
34%  Open  Rate
8%  CTR  
Webinar  Invite
44%  Open  Rate
11%  CTR  
Webinar  Follow-­‐up
53%  Open  Rate
19%  CTR  
Content
Syndication
&Partner
Marketing
Targeting
Topic
Timing
Your	
  Content
Third	
  party	
  
publisher
Linked	
  back	
  to	
  
Your	
  Site
Consumed	
  on	
  
your	
  site
What’s the content experience?
Your	
  Content
Third	
  party	
  
publisher
Linked	
  back	
  to	
  
Your	
  Site
Consumed	
  on	
  
YOUR site
Third	
  party	
  
publisher
Content	
  
embedded
Consumed	
  on	
  
THEIR site
What’s the content experience?
Your	
  Content
Third	
  party	
  
publisher
Linked	
  back	
  to	
  
Your	
  Site
Consumed	
  on	
  
YOUR site
Third	
  party	
  
publisher
Content	
  
embedded
Consumed	
  on	
  
THEIR site
What’s the content experience?
Sales ready?
It depends.
Sales ready?
Doubtful.
experience
(dirtylittlesecret)
(dirtylittlesecret)
GreatContentIsn’tEnough
Youneedagreatcontentexperience
(that’s optimized for your goals)
@Uberflip
@Uberflip
READABLE
ACTIONABLE
TAILORED
READABLE
ACTIONABLE
TAILORED
Easy toread
Short
paragraphs
Subheads
IMAGES
READABLE
ACTIONABLE
TAILORED
CALLS-TO-ACTIONENGAGEMENTPATH
CREATEanENGAGEMENTPATH
Don’tdothis!
Trythisinstead
Trythisinstead
Trythisinstead
Calls-to-Action
Quiztime!
What’s #1 rule for
calls-to-action?
Have a f#@?ing
call-to-action.
Thanks Oli J
Calls-to-Action Clarity
Context
Targeting
Is the action and
value obvious?
CLARITY
CONTEXT
CONTEXT IS
EVERYTHING
ContextualCTA
TARGETING
L
Generic
Generic
Targeted
READABLE
ACTIONABLE
TAILORED
Your Content
Top of the
Funnel
Middle of the
Funnel
Bottom of the
Funnel
By Topic By Type
What Most People Do
Thistellsmenothing!
Your
Content
Top of the
Funnel
Middle of
the Funnel
Bottom of
the Funnel
By Type By Topic By Vertical By Segment By Persona By Account
Tailoring the Experience
@uberflip @HanaAbaza
@uberflip @HanaAbaza
@Uberflip
@Uberflip
@Uberflip
But sometimes…
YouJUSTneedMORECONTENT
prioritize
How do we
prioritize?
Urgentvs.important
URGENT NOT URGENT
IMPORTANT DOITRIGHTAWAY SCHEDULEITNOTIMPORTANT
DELEGATEIT
QUICKFIX
JUSTDON’TDOIT
(sayno)
Does this align with our goals?
Will it add value elsewhere?
Dealingwithcontentrequests
A Flexible Editorial Calendar
ü Deal with surprises
ü Leverage opportunities
Content Request Form
ü Clarifies the idea
ü Streamlines process
Sometimes it comes down to one tiny little word.
Ask the hard questions:
ü Why do you want this?
ü How will it help achieve our goals?
ü What happens if we can’t do it?
Theart&scienceofsayingno
In many cases, you’ll end up coming to the same conclusion.
In many cases, you’ll end up coming to the same conclusion.
And if not. Just say no.
In many cases, you’ll end up coming to the same conclusion.
And if not. Just say no.
FOCUS
The problem with most marketing
teams isn’t a lack of ideas.
It’s the lack of clarity and focus.
@hanaabaza
Do you really need another blog post?
BeforeYouWriteAnotherWord
Do you really need another blog post?
How can we leverage what we have?
BeforeYouWriteAnotherWord
Do you really need another blog post?
How can we leverage what we have?
What will the experience be like?
BeforeYouWriteAnotherWord
Supply & Demand: Making the Case for Less Content
Supply & Demand: Making the Case for Less Content

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