Harald Henn

Frankfurt Am Main Area, Germany Germany

Digital Customer Service and Contact Center consultant

Apparel / Fashion

Harald Henn possesses more than 15 years of marketing and sales experience in various management positions in the IT-industry. From 1988 to 1992 he was responsible for the successful market launch of Dell Computer in Germany. In 1992 he joined and built up PRISMA, Neu-Isenburg, to become the reckognized leader in call center consulting. Today Harald Henn, MarketingResultant located in Mainz, serves leading national and international corporations as acknowledged call center, lean management and crm expert. He regulary contributes articles to sales and marketing publications and is a frequent speaker on call center and crm conferences. Harald Henn is author of two books on call center mana...