Robotic Process Automation Benefits and Importance
1. Robotic Process Automation benefits and Importance
In any Business Process Automation, Process Engineering has a key role to play. In simpler terms, Process
Engineering is a research carried out along with the process and procedures in an organization to make sure
that the business is moving forward along with expectations of that its users and customers have placed on
it. As it helps a business improve the quality of the process and its efficiency in terms of ensuring higher,
better customer experience and driving effective business growth over a period of time.
Software Robotic Process Automation helps Organization to automate their repetitive and
rule based application oriented routine processes to improve the process quality, accuracy,
control, security, capacity, customer satisfaction etc.…
Haridas Raman
Digital Transformation Specialist | UAE | haridasronline@gmail.com
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During the highly competitive and technology-driven contemporary world, businesses and investors expect
technologies to bring quicker changes to their operation cycles every other day and to improve their
efficiency and strengthen bottom lines. One of such technologies on which profound emphasis has been laid
by businesses from across the world is automation. Though automation is not the latest form of technology,
it is definitely the most transformative and revolutionary by far in every form. The highly robust and
scalable nature of automation has struck the world as a zeitgeist where a bevy of companies have already
been using automation with the intent of expanding its influence and possibilities. There is no doubt that
the applications of automation are extremely vast—it ranges from simple calculations to highly complex,
algorithm-driven, extensive robotics functionalities in copious manufacturing and production environments.
Undoubtedly automation is here to stay and alter the world’s course.
Software Robotic Process Automation is a Digital work force
In a nutshell, Robotic Process Automation of RPA is the use of a range of software programs and
applications that automate routine and mundane activities often driving exceptional efficiency without any
room for error. It can also be described as digital labor where the need for manual labor or employees is
eliminated by introducing the element of digital labor to the job cycle. Robotic Process Automation works
through integrating powerful and robust software programs to execute a range of repetitive tasks just like
an employee would; the key difference here is the absence of employees and presence of automation. This
provides a plethora of opportunities for various organizations to relocate and redeploy important resources
to activities that are highly human-centric and human in nature. When mundane tasks are carried out by
RPA, employees will be able to explore a variety of new skill development opportunities and possibilities
within the organization to improve their work-life balance.
Process Reengineering before Automation
ADigitalWorkforce
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Benefits of Robotic Process Automation
If we consider the cost involved in automating a process, it is largely considered that an RPA software robot
costs only one-third price of an offshore full-time employee and one-fifth of an onsite resource person. Of
course, there is need for regular maintenance and service, when compared to the compensation packages
offered to human employee it is highly economical for an organization. During a time when the chief focus
of a successful organization is to ensure highly exceptional customer experience and retain customers at
any costs, the role of an RPA software robot is more important now than it ever was. Researches show that
the RPA can work all day long for as the organization wants all the while ensuring triple time productivity
and efficiency for the organization and constantly delivering on the agreed SLA between all parties involved.
The application of RPA is limitless. It can be leveraged by diverse businesses working in diverse industry
verticals such as healthcare, banking and finance, manufacturing, service, education, realty, entertainment,
and fashion and apparel along with a variety of others. Consider the banking and finance industry—where
organizations face profound challenges to address long standing pain points of risk and compliance. As risk
and compliance is a part of daily activities in an organization in the finance and banking sector, it is
important that the margin for errors in the industry must be kept as close to zero as possible, unfailingly. As
RPA eliminates the human element in any task execution, it ensures infinite attention span with zero
distractions and matchless accuracy for calculations. Hence, it, no doubt, ushers in a multitude of
possibilities for error free transactions and operations. Since RPA operates based on the predetermined
commands and protocols, all processes and procedures will relentlessly be followed without failure and
questions.
In addition to the transformative and dynamic nature of RPA, the real beauty of the same is in the fact that
it can be delivered as quickly as possible, as per the requisites of an organization. Even with unique
requirements from business, implementation and installation of the same can be carried out within 1-4
weeks as per the complexity of the process for which it is being installed.
If you are looking for an ideal RPA for your business process automation, the following points are important
from an ROI perspective: • Increased employee-engagement matrices
• Digitalizing business regulations of the process being automated
• Opportunities to centralize the process
• Presence of frequent entry of many data points
• Highly labor intensive
• Standard processes with adequate data sources and destination.
• High transaction volume
• Timely and ability to execute tasks 24x7
• Switching multiple applications and various manual screen interactions
Robotic Process Automation benefits and Importance
Haridas Raman
Digital Transformation Specialist | UAE | haridasronline@gmail.comADigitalWorkforce
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• Process improvement
• Improving data security
• Reduced paper usage
• Better customer retention rates
• Improved scalability
• Better customer satisfaction
• Quick Return-on-Investment
• Improved SLA terms
• Defined governance structures
• Improved productivity
• Lesser risks from human errors
• Improved regulatory compliance
• High agility
• Cost savings
• Ability to work 24x7
• Better process quality and accuracy
• Enhanced cycle time
• Employee empowerment
• More process control
• Enhanced customer experience
• Reduced operational risk
• Error-free operations
• Highly secured virtual workforces
• Increased expertise in core domains
• Eliminated pain points
• Provisions for quick implementation
Key Advantages of Robotic Process Automation for a Business:
Robotic Process Automation benefits and Importance
Haridas Raman
Digital Transformation Specialist | UAE | haridasronline@gmail.comADigitalWorkforce