Knowledge management

2. Godrej & Boyce
(Holding Company)
Indian
Subsidiaries
B-2-C
Appliances Interio
Security
solutions
B-2-B
Construction Infotech
Automation
and Robotics
Process
Equipment
Material
Engineering
Security
solutions
Overseas
Malaysia Singapore
Vietnam Middle East

3. KM FLOW OF GODREJ & BOYCE
Godrej &
Boyce
Central
Repository
(Mumbai)
Godrej
Appliances
Godrej
Security
solutions
Godrej
Infotech
Godrej
Construction
Godrej
Material
Engineering
Godrej
Interio
Godrej
Automation
and Robotics
Godrej
Process
Equipment
Central Repository receives
information from subsidiaries
regarding their processes, strategies
and innovation, irrespective of the
difference in kinds of product.
Each subsidiary of Godrej has its
own Repository within the
organisation that acts as a store
house of knowledge for the entire
company as a whole.
Every Repository is responsible for
receiving, collecting, summarising
and making the data available for use
to respective users in the time of
need.

4. DIVISION OF KNOWLEDGE
Where in the various data related to the specified fields
are shared by the employees through the tools of KM.
KNOWLEDGE
Passive
New
Expensive
20-25 yr old
External
`
internal Learning
&Innovation

5. KNOWLEDGE
OBJECTS/ARTEFACTS
Godrej
Appliances
Repository
Internal
• Domain Specific
• Technology
• Experts Opinion
• Role Specific
• Process
knowledge
• Product
Benchmarking
• Council
External
• Economy
• Government
norms
• Competitors
strategy
• Other subsidiary
knowledge
R&D, Training and
Innovation (division
specific)
• Workshops
• Seminars
• Research Report
Publication
• Award for “
Unique business
Proposal”

6. Customised Tools based on organisational /
Departmental needs provided by
GODREJ INFOTECH
• Helps the Production Department
• Storage/Inventory control
• Purchase Department
Microsoft NAV
• Payrol Details can be stored
• Quality Control and measurement data can be analysed
• EXIM information stored for stakeholders
Microsoft AX
• Most important tool for Internal communication
• Division wise communication
• Seminars/ workshops knowledge can be shared
Sharepoint
• Helps maintenance of customer related information
• Helps Marketing Department to access information for STP/VPCRM

7. SHAREPOINT
 Helps to upload videos, event details, workshop details,
innovative strategy, share information, Social networking
allowed etc
 Access control with KM Inspector
 User specific Control
 No IPR as such but inbuilt software to keep track on
information
 High Security maintained on information based on division
(Max for finance department)

8. Benefits of Sharepoint
1. Centralized Administration:
Effectively maintain control of the entire
platform
2. Customizable
Provide teams with all of the unique sets
3. Collaboration
Allow team members to easily stay
informed and connected throughout the
project’s lifecycle.

9. THANK YOU