SlideShare a Scribd company logo
1 of 14
Consumer Markets and  Consumer Buyer Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Principles of Marketing,   Sixth Canadian Edition
Learning Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Model of Buyer Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.1
Factors Influencing Consumer Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.2
Factors Influencing Consumer Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.2
Factors Influencing Consumer Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.2
Factors Influencing Consumer Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.2
Factors Influencing Consumer Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.2
Four Types of Buying Decision Behaviour ,[object Object],[object Object],[object Object],[object Object],Figure 7.5
The Buyer Decision Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.6
The Buyer Decision Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.6
The Buyer Decision Process ,[object Object],[object Object],[object Object],[object Object],Figure 7.6
Adoption of New Product Innovations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 7.7
In Conclusion… ,[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

Consumer markets and consumer buying behavior mmda
Consumer markets and consumer buying behavior mmdaConsumer markets and consumer buying behavior mmda
Consumer markets and consumer buying behavior mmdaMervyn Maico Aldana
 
Marketing consumer behaviour
Marketing consumer behaviourMarketing consumer behaviour
Marketing consumer behaviourAbhijay Goyal
 
Consumer Markets and Consumer Buyer Behavior
Consumer Markets and Consumer Buyer Behavior Consumer Markets and Consumer Buyer Behavior
Consumer Markets and Consumer Buyer Behavior Jenna Chamblee
 
Consumer& business buying behaviour
Consumer& business buying behaviourConsumer& business buying behaviour
Consumer& business buying behaviourmayankvns
 
Consumer Buying Behavior 2
Consumer Buying Behavior 2Consumer Buying Behavior 2
Consumer Buying Behavior 2robinrenstrom
 
Consumer decision process
Consumer decision processConsumer decision process
Consumer decision processPinkey Rana
 
Consumer buying behavior
Consumer buying behaviorConsumer buying behavior
Consumer buying behaviorBecky Lawrance
 
Slides2 Consumer Behaviour
Slides2 Consumer BehaviourSlides2 Consumer Behaviour
Slides2 Consumer Behaviourajithsrc
 
Consumer markets & consumer buying behavior
Consumer markets & consumer buying behaviorConsumer markets & consumer buying behavior
Consumer markets & consumer buying behaviorJithinPMathew1
 
Decision making process
Decision making processDecision making process
Decision making processRishabh Maity
 
Chapter6 Consumer And Business Buyer Behavior R
Chapter6 Consumer And Business Buyer Behavior RChapter6 Consumer And Business Buyer Behavior R
Chapter6 Consumer And Business Buyer Behavior Rdr_ahmadov
 
Consumer&business buying behavior
Consumer&business buying  behaviorConsumer&business buying  behavior
Consumer&business buying behaviorManish Parihar
 
Consumer Involvement
Consumer Involvement Consumer Involvement
Consumer Involvement Maddy KhAn
 
Buying behaviour ppt
Buying behaviour pptBuying behaviour ppt
Buying behaviour pptIsha Arya
 
consumer markets and consumer buyer behavior
consumer markets and consumer buyer behaviorconsumer markets and consumer buyer behavior
consumer markets and consumer buyer behaviorFahad Masood
 
Chapter 3: The Buying Behavior of Organizational Markets
Chapter 3: The Buying Behavior of Organizational MarketsChapter 3: The Buying Behavior of Organizational Markets
Chapter 3: The Buying Behavior of Organizational MarketsStephanie Arogante
 

What's hot (20)

Consumer markets and consumer buying behavior mmda
Consumer markets and consumer buying behavior mmdaConsumer markets and consumer buying behavior mmda
Consumer markets and consumer buying behavior mmda
 
Marketing consumer behaviour
Marketing consumer behaviourMarketing consumer behaviour
Marketing consumer behaviour
 
Consumer Markets and Consumer Buyer Behavior
Consumer Markets and Consumer Buyer Behavior Consumer Markets and Consumer Buyer Behavior
Consumer Markets and Consumer Buyer Behavior
 
Consumer& business buying behaviour
Consumer& business buying behaviourConsumer& business buying behaviour
Consumer& business buying behaviour
 
Consumer Buying Behavior 2
Consumer Buying Behavior 2Consumer Buying Behavior 2
Consumer Buying Behavior 2
 
Consumer decision process
Consumer decision processConsumer decision process
Consumer decision process
 
Consumer buying behavior
Consumer buying behaviorConsumer buying behavior
Consumer buying behavior
 
Slides2 Consumer Behaviour
Slides2 Consumer BehaviourSlides2 Consumer Behaviour
Slides2 Consumer Behaviour
 
Consumer behaviour
Consumer behaviourConsumer behaviour
Consumer behaviour
 
Consumer markets & consumer buying behavior
Consumer markets & consumer buying behaviorConsumer markets & consumer buying behavior
Consumer markets & consumer buying behavior
 
Mkt304ch5and6
Mkt304ch5and6Mkt304ch5and6
Mkt304ch5and6
 
Decision making process
Decision making processDecision making process
Decision making process
 
Chapter6 Consumer And Business Buyer Behavior R
Chapter6 Consumer And Business Buyer Behavior RChapter6 Consumer And Business Buyer Behavior R
Chapter6 Consumer And Business Buyer Behavior R
 
consumer behaviour
consumer behaviourconsumer behaviour
consumer behaviour
 
Consumer&business buying behavior
Consumer&business buying  behaviorConsumer&business buying  behavior
Consumer&business buying behavior
 
Consumer Involvement
Consumer Involvement Consumer Involvement
Consumer Involvement
 
Buyer Behaviour
Buyer BehaviourBuyer Behaviour
Buyer Behaviour
 
Buying behaviour ppt
Buying behaviour pptBuying behaviour ppt
Buying behaviour ppt
 
consumer markets and consumer buyer behavior
consumer markets and consumer buyer behaviorconsumer markets and consumer buyer behavior
consumer markets and consumer buyer behavior
 
Chapter 3: The Buying Behavior of Organizational Markets
Chapter 3: The Buying Behavior of Organizational MarketsChapter 3: The Buying Behavior of Organizational Markets
Chapter 3: The Buying Behavior of Organizational Markets
 

Similar to Ch7 consumer market and buying behavior.

Consumer Markets and Consumer Buyer Behavior
Consumer Markets and Consumer Buyer BehaviorConsumer Markets and Consumer Buyer Behavior
Consumer Markets and Consumer Buyer BehaviorMehmet Cihangir
 
Consumer Behavior and Segmentation
Consumer Behavior and SegmentationConsumer Behavior and Segmentation
Consumer Behavior and SegmentationSyed Islam
 
Chp 7 online customer behavior
Chp 7 online customer behaviorChp 7 online customer behavior
Chp 7 online customer behaviorcheqala5626
 
Managing Pofitable
Managing PofitableManaging Pofitable
Managing Pofitablekktv
 
Consumer Decision Making
Consumer Decision MakingConsumer Decision Making
Consumer Decision Makingajithsrc
 
kotler_pom_cw_ppt_exp_ch07.ppt
kotler_pom_cw_ppt_exp_ch07.pptkotler_pom_cw_ppt_exp_ch07.ppt
kotler_pom_cw_ppt_exp_ch07.pptagreshgupta
 
ESLSCA-MM-KOTLER-SESSION 4-CONSUMER .pptx
ESLSCA-MM-KOTLER-SESSION 4-CONSUMER .pptxESLSCA-MM-KOTLER-SESSION 4-CONSUMER .pptx
ESLSCA-MM-KOTLER-SESSION 4-CONSUMER .pptxIsraaFadl
 
Analyzing Consumer Markets
Analyzing Consumer MarketsAnalyzing Consumer Markets
Analyzing Consumer MarketsAIMS Education
 
Buying decision process in rural marketing
Buying decision process in rural marketingBuying decision process in rural marketing
Buying decision process in rural marketingkanikaguptauicet
 
Consumer Behaviour Models_E Notes
Consumer Behaviour Models_E NotesConsumer Behaviour Models_E Notes
Consumer Behaviour Models_E NotesVenkat. P
 
Module 2 buyer's behavior
Module 2 buyer's behaviorModule 2 buyer's behavior
Module 2 buyer's behaviorshibasunar
 
Approches in Personal Selling
Approches in Personal SellingApproches in Personal Selling
Approches in Personal Sellingbharathaherath
 

Similar to Ch7 consumer market and buying behavior. (20)

Kotler05 media
Kotler05 mediaKotler05 media
Kotler05 media
 
Consumer Markets and Consumer Buyer Behavior
Consumer Markets and Consumer Buyer BehaviorConsumer Markets and Consumer Buyer Behavior
Consumer Markets and Consumer Buyer Behavior
 
Consumer Behavior and Segmentation
Consumer Behavior and SegmentationConsumer Behavior and Segmentation
Consumer Behavior and Segmentation
 
Kotler06 exs
Kotler06 exsKotler06 exs
Kotler06 exs
 
Chp 7 online customer behavior
Chp 7 online customer behaviorChp 7 online customer behavior
Chp 7 online customer behavior
 
Managing Pofitable
Managing PofitableManaging Pofitable
Managing Pofitable
 
Consumer Decision Making
Consumer Decision MakingConsumer Decision Making
Consumer Decision Making
 
MARKETING-CH4
MARKETING-CH4MARKETING-CH4
MARKETING-CH4
 
kotler_pom_cw_ppt_exp_ch07.ppt
kotler_pom_cw_ppt_exp_ch07.pptkotler_pom_cw_ppt_exp_ch07.ppt
kotler_pom_cw_ppt_exp_ch07.ppt
 
ESLSCA-MM-KOTLER-SESSION 4-CONSUMER .pptx
ESLSCA-MM-KOTLER-SESSION 4-CONSUMER .pptxESLSCA-MM-KOTLER-SESSION 4-CONSUMER .pptx
ESLSCA-MM-KOTLER-SESSION 4-CONSUMER .pptx
 
Analyzing Consumer Markets
Analyzing Consumer MarketsAnalyzing Consumer Markets
Analyzing Consumer Markets
 
Buying decision process in rural marketing
Buying decision process in rural marketingBuying decision process in rural marketing
Buying decision process in rural marketing
 
Consumer Behaviour Models_E Notes
Consumer Behaviour Models_E NotesConsumer Behaviour Models_E Notes
Consumer Behaviour Models_E Notes
 
Chap007
Chap007Chap007
Chap007
 
Cb
CbCb
Cb
 
Cb1
Cb1Cb1
Cb1
 
Module 2 buyer's behavior
Module 2 buyer's behaviorModule 2 buyer's behavior
Module 2 buyer's behavior
 
Approches in Personal Selling
Approches in Personal SellingApproches in Personal Selling
Approches in Personal Selling
 
Consumer Behavior
Consumer BehaviorConsumer Behavior
Consumer Behavior
 
consumer behavior
consumer behaviorconsumer behavior
consumer behavior
 

Recently uploaded

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppCeline George
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3JemimahLaneBuaron
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 

Recently uploaded (20)

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 

Ch7 consumer market and buying behavior.

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.