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PPM Challenge #3
Providing Value to All Levels




2012 PPM Challenge and Opportunity
Webcast Series
PPM Challenge & Opportunity Series

Challenge #1
– Prioritizing Demand
Challenge #2
– Project Communications and Reporting
Challenge #3
– Providing Value to All Levels
Challenge #4
– Improving PPM Maturity
Recap – Prioritizing Demand

Demand Management
Portfolio Management
Resource Management
Financial Management
What-if Modeling
Recap – Project Communication and Reporting

 Project Communication Tools
  –   Keeping teams informed
  –   Alerts and Notifications
  –   Announcements
  –   Discussion Boards
  –   Wikis
  –   Publish project plans to the web
  –   Comments
  –   Reminders
  –   RSS Feeds
Recap – Project Communication and Reporting

 Performance Reporting
  –   Workspace metrics
  –   Portfolio visibility of health/status
  –   Dashboards
  –   Automated status reports
  –   Subjective/narrative status
  –   Use common/familiar tools
 Issue and Risk Reporting
 Change Management
 Resource Reporting
PPM Challenges

Challenges:
– Enterprise tools and processes can cause
  resistance
  • Purpose not well communicated
– Often defined without considering all users
– Often defined with only executives in mind
  • Users feel tool does not help them
– Information either misused or not used at all
  for decision making
PPM Opportunities

Opportunities:
– To take steps that ensure all stakeholder needs
  are met
– Get users to feel ownership of the tool/process
– Provide system that meets users’ needs
– Take an “all work”, “all users”, “all processes”
  approach to PPM
Enterprise vs. User Needs
Executive, PMO, Project Manager,
Functional Manager, Team Member


The value proposition for PPM is not the same for all
levels of the organization. To be successful, and
sustainable, the PPM process and solution must
provide real benefits at all levels of participants and
users.
Focused on Productivity Business Needs

                              Managers
                              Effective program, project and work
                              management
                             • When will we really finish and what will it cost?
                             • How can I decrease the project cycle time?
                             • How can I collaborate with suppliers, vendors, etc?
Executive
Stakeholders
Quality project selection
and outcome                 Team Members
                            Better coordination within the team
 • Which projects            • What am I supposed to deliver this week?
   and work best
   align with our            • How can I coordinate with people in my team?
   business
   objectives
 • How to have
   control over the         Resource Managers
   project execution        Skills-based and efficient resource management
   and finances?
                             • Who is available to staff our new projects?
                             • Who's working on what and do they have the
                                skills?
Value Proposition – Senior Management

 Increased visibility into status of proposed and
 active projects
 Organization resources applied to the highest
 value investments
 Clear linkage from strategy to investment and
 execution
 Portfolio balanced to reflect priorities, risks and
 resource capabilities/capacity
 Projects delivered on time and on budget, with
 scope required, and good quality
Value Proposition – Senior Management


 Investment governance enables agility in
 response to change and uncertainty
 Higher probability that benefits will be realized
 – More proactive scrutiny of investment/project
   performance
 – Avoid sunk costs in investments not delivering promised
   benefits
Value Proposition – Middle Management

Project and Portfolio Managers
 Save time and effort by consolidating all
 investment information in one place
  – Can analyze easily and consistently
 Better coordination with functional organizations
 in securing the right resources at the right times
 Save time and effort in providing information and
 reporting to executives
 Streamlined and automated work processes
 provide more efficient execution
Value Proposition – Middle Management

Functional/Resource Managers

 Resource usage will be optimized
 Amount of work in the pipeline will not exceed
 capacity to deliver
 Tangible justification for staffing levels
 Better visibility and control of how their resources
 are supporting projects
 Better team morale and lower turnover
 Increased on time/on budget delivery %
Value Proposition – Team Members

Improved visibility into what is expected of them
Establishment of priorities when conflicts occur
More manageable workloads
Automation provides less labor intensive process
compliance
More time available for development
– Non-productive meeting time reduced
– More efficient status and progress reporting
Work Management
All Work In One Solution



To obtain the full value of PPM processes, all types of
work and resource demand must be considered. If
only some of the resource investment factored
in, then some of the benefit and value is lost.
Work is Everywhere
 Initiate        Plan             Execute         Control        Close


                       To dos                     Application
Project Tasks
                                 Issues            Backlog
             Documents
                                            Defects          Approvals
    User           Recurring
   Stories        Maintenance
                                             Incidents
                                                             Changes
        Deliverables
                                Testing               Bugs
Disconnected Systems & Processes


  Service              Application              Project
Management             Management             Management
 •   Requests           •   User Stories        •   Tasks
 •   Problems           •   Defects             •   Issues
 •   Changes            •   Tasks               •   Changes
                        •   Testing             •   Actions
                        •   Maintenance




      • Work is managed by parallel processes
      • Multiple entry points of work that is associated
      • Departmental silos enforcing their own processes,
        priority and deployment
All Work in One Solution


                                                                                     Enterprise Work
    Portfolio    Schedule     Resource       Cost         Time         Work
   Management   Management   Management   Management   Management   Management         Capabilities
 Portfolio              Project                 Agile                   Service
Management            Management             Management               Management

                                 Build Your Own
                                                                                      Applications
                                                                                     (Work Processes)
  Tasks Actions     Approvals     Changes   Bugs       Procurements    Backlogs
Issues Applications    Deliverables    Documents        Service Requests   Defects

                                                                                     Work Features
Business Value Proposition

 No need for separate, expensive
 applications
 Generate increased value from the
 investment in SharePoint
 Increased efficiency by workers
 getting all work in a single solution
 Opportunity to retire multiple
 solutions that can be handled in one
Project Management Maturity
Considerations and Tools



PPM process and system implementations should
consider the maturity and readiness of the
organization to execute and sustain what is deployed.
6% - Level 1
51% - Level 2
42% - Level 3
 1% - Level 4
   Gartner
6% - Level 1
51% - Level 2
42% - Level 3
 1% - Level 4
Project Management Maturity
                            PPM Expectation


      GOAL: PM Capability    Risk




Process/System Complexity
Solutions For Everyone


Project, Portfolio & Work Management
         Solutions For Everyone




                                                         Strategic Portfolio, Project
                                                           & Work Management


                            Enterprise Project & Work
                                  Management             Demand Management
                                                         Portfolio Management
  Web-based Project
    Collaboration             Project Visibility        Financial Management
                              Resource Management       Capacity Planning
    Schedule Management      Time Management           Enterprise Governance
    Team Collaboration       Work Management           Program Management
Project Roles and Tools
Not the same for everyone




PPM solutions should address the varied needs of
different audiences and constituencies.
Requests and Business Case


   Capture key business
    drivers that matter
    most to the business
   Standardize data
    capture and enforce
    consistency
   Ensure strategic
    alignment by
    capturing data such as
    proposed benefits
    and ROI.
                                 Consistent Capture and
                             Definition of Projects and Work
Portfolio Visibility

   Demand takes many
    forms including large
    investment requests,
    simple project
    requests and large
    program requests
   All are vying for the
    same resources
   You can classify,
    evaluate, prioritize
    work to allocate
    resources to the
    highest value           See All Current and Potential
    opportunities.               Project Demands
Portfolio Financial Planning



   Standardize financial
    planning by
    leveraging pre-
    defined, configurable
    cost categories such
    as labor, hardware,
    software, overheads
    and contingency to
    easily plan your
    project budgets
                            Detailed Line Item Budgets
                               and Financial Plans
Financial Visibility


   Leverage unique roll
    up components to
    aggregate all project
    cost data across your
    portfolio
   Built-in cost
    dashboards provide
    key performance
    indicators to drive
    awareness of cost
    status                  Financial Dashboards and
                                    Reporting
Project Scoring and Prioritization




   Key measures
    included in evaluating
    all investments
   Flexible models to
    meet criteria and
    weighting for all types
    of organizations

                              Weighted Scoring and
                                   Priorities
Evaluation and Selection


   Capture and
    determine the right
    mix and sequencing of
    proposed projects and
    ideas to best achieve
    the organization's
    overall goals.
   View various reports
    to evaluate which
    projects bring the
    most value to the
    business                   Consistent Valuation and
                               Prioritization of Projects
What-if Financial Modeling


   Analyze your
    proposed portfolio
    against defined
    financial targets to
    determine alignment
    and overall financial
    impact
   Compare defined
    budgets and
    capacities against
    proposed projects and
    make adjustments        Assess Financial Demands
    where needed.
                                 and Trade-Offs
Portfolio Management




Portfolio Prioritization and Selection
Project Workspaces
Publish Plans and Schedules


   Via EPM Live’s web-
    based Project Planner
   Bi-directional
    integration with MS-
    Project via our Project
    Publisher
   Project workspace
    templates designed to
    support waterfall
    process and
    methodology.              Web-based visibility of plans
                                    and schedules
Online Schedules
Automated Status Reports


   On-demand status
    reports
   View online or export
    to common formats
   Eliminate manual
    report production
   SSRS or other
    reporting tools of
    your choice
   Rich reporting
    database

                            Push-button Reports
Narrative/Subjective Status Reports




   Online status reports
   Content in a database
    instead of documents
    and emails
   Leverage content in
    automated reports
    and dashboards




                            Online Status Reporting
Automated/Streamlined Process




   Streamline project
    and change requests
    by leveraging
    workflow for review
    and automated
    approvals

                          Request   Review   Approved   Active



                               Automated Approval
Resource Management


   Gain Greater Control
    of Project Resources

   Resource Planning
    Across All Work

   Resource Capacity
    Planning

   Resource Workload
    and Availability &
                              Gain Visibility into All
                               Resource Demands
Resource Capacity Planning


   Create resource
    capacity plans to get a
    true picture of
    resource demand
    across all work
   Estimate role-based
    resource hours or
    FTEs to ensure the
    resource plan can be
    fulfilled given current
    resource workload
    and availability
                              Resource Capacity vs.
                                    Demand
Capacity Planning
Resource Workload by Role
Resource Negotiation and Matching


   Create resource
    requirements and
    compare resource
    availability to identify
    resource shortages
    and surpluses
   Easily match available
    resources to resource
    requirements to
    ensure the right
    resources are
    assigned to the right          Turn Role-Based
    work at the right time     Requirements Into Named
                                     Assignments
Resource Allocation




   Create resource views
    for allocation
   Interactive what-if
    views available



                            Availability vs. Allocation
Work Management

                                Initiate          Plan             Execute       Control           Close


                                            Actions                                        Risks
   Updating Task Status                                           ECM
                                   Issues                                                  Documents
    on All Work Assigned
    To You                                     Punch Lists
                                                                             Contracts
                                                                                              Tasks
                                   Meetings              Defects

   Sign Up for Task Status                                         Bugs                 Approvals
                                   Deliverables
    Alert Emails                                                                              Changes
                                                                     Invoices
                                            Procurements


   Create New Work
    Items From a Single
    View
                               Manage and Track All Work
                              Demands on Your Organization
Time Management


   Report time-phased
    actual work on any
    SharePoint Work item
   Save, Submit, Select
    Period, Add, Remove
    Timesheet Items
   Capture special time
    categories such
    as billable, non-
    billable, regular,
    overtime, and more     Understand what it really takes
                           to do work in your organization
Easier Participation




   Streamline project
    and change requests
    by leveraging
    workflow for review
    and automated
    approvals

                          Request   Review   Approved   Active



                               Automated Approval
All Processes and Methodologies
Support for All



Processes and solutions should be flexible enough to
accommodate all of an organization’s work types, and
their associated processes and methodologies.
Workspaces Across the Enterprise




 Project                 Services                  Software Dev
Workspace    Product    Workspace   Construction    Workspace
            Workspace                Workspace
Flexible For Enterprise Level Deployments

• Create Simple and Complex
Program and Project                                   Department
                                                       Enterprise
Workspace
Hierarchies
                             Program 1          Project 1     Project 2    Project 3
                                 IT
                             Workspace         Operations
                                               Workspace       Finance
                                                              Workspace   Engineering
                                                                          Workspace


                   Project A        Project B         • Re-use Best Practices
                   Workspace        Workspace
                     Software
                                    Infrastructure
                                                      while Still Supporting Varying
                   Development
                                                      Methodologies Across the
                                                      Enterprise
   Sub Project 1   Sub Project 2    Sub Project 2
    Workspace       Workspace        Workspace
                                                      • All Data can be rolled up
                                                      Based mapped to
                                                      Organization
Pre-built Solution Templates
Keep your entire team informed, accountable and connected in a
centralized, web-based environment that is easy-to-use and rapid
to deploy

 PMI (PMBOK)
 Agile (SCRUM)
 MSF
 Prince2
 CMMI
 Professional Services
 Project Management Office
 Program Management
 Construction

     WorkEngine provides prebuilt project workspace
    templates to help get project teams up and running
                          quickly
Value Proposition – Overall

Increased understanding of the contribution to
business
Increased visibility and transparency of the
investment portfolio
Increased quality of the investment portfolio
Increased opportunity to take corrective action
on investments
Decreased likelihood of investment failure
Decreased level of business risk
Increased responsiveness to economic events
and trends
Value Proposition – Overall

Improve business impact of project investments
through consistent, objective scrutiny and
prioritization of the demand queue.
Improve overall organizational effectiveness
through improved project visibility and historical
insights.
Improve productivity through the removal of
manual administrative processes.
Value Proposition – Overall

Improve staff utilization through accurate
exposure of staff workloads.
Improve project quality through consistent
project management processes & full design
consideration of project dependencies.
Increases the predictability of project delivery: on
time, on budget.
Try us out
www.epmlive.com

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PPM Challenge #3: Providing Value to All Levels – 2012 PPM Challenge and Opportunity Webcast Series

  • 1. PPM Challenge #3 Providing Value to All Levels 2012 PPM Challenge and Opportunity Webcast Series
  • 2. PPM Challenge & Opportunity Series Challenge #1 – Prioritizing Demand Challenge #2 – Project Communications and Reporting Challenge #3 – Providing Value to All Levels Challenge #4 – Improving PPM Maturity
  • 3. Recap – Prioritizing Demand Demand Management Portfolio Management Resource Management Financial Management What-if Modeling
  • 4. Recap – Project Communication and Reporting Project Communication Tools – Keeping teams informed – Alerts and Notifications – Announcements – Discussion Boards – Wikis – Publish project plans to the web – Comments – Reminders – RSS Feeds
  • 5. Recap – Project Communication and Reporting Performance Reporting – Workspace metrics – Portfolio visibility of health/status – Dashboards – Automated status reports – Subjective/narrative status – Use common/familiar tools Issue and Risk Reporting Change Management Resource Reporting
  • 6. PPM Challenges Challenges: – Enterprise tools and processes can cause resistance • Purpose not well communicated – Often defined without considering all users – Often defined with only executives in mind • Users feel tool does not help them – Information either misused or not used at all for decision making
  • 7. PPM Opportunities Opportunities: – To take steps that ensure all stakeholder needs are met – Get users to feel ownership of the tool/process – Provide system that meets users’ needs – Take an “all work”, “all users”, “all processes” approach to PPM
  • 8. Enterprise vs. User Needs Executive, PMO, Project Manager, Functional Manager, Team Member The value proposition for PPM is not the same for all levels of the organization. To be successful, and sustainable, the PPM process and solution must provide real benefits at all levels of participants and users.
  • 9. Focused on Productivity Business Needs Managers Effective program, project and work management • When will we really finish and what will it cost? • How can I decrease the project cycle time? • How can I collaborate with suppliers, vendors, etc? Executive Stakeholders Quality project selection and outcome Team Members Better coordination within the team • Which projects • What am I supposed to deliver this week? and work best align with our • How can I coordinate with people in my team? business objectives • How to have control over the Resource Managers project execution Skills-based and efficient resource management and finances? • Who is available to staff our new projects? • Who's working on what and do they have the skills?
  • 10. Value Proposition – Senior Management Increased visibility into status of proposed and active projects Organization resources applied to the highest value investments Clear linkage from strategy to investment and execution Portfolio balanced to reflect priorities, risks and resource capabilities/capacity Projects delivered on time and on budget, with scope required, and good quality
  • 11. Value Proposition – Senior Management Investment governance enables agility in response to change and uncertainty Higher probability that benefits will be realized – More proactive scrutiny of investment/project performance – Avoid sunk costs in investments not delivering promised benefits
  • 12. Value Proposition – Middle Management Project and Portfolio Managers Save time and effort by consolidating all investment information in one place – Can analyze easily and consistently Better coordination with functional organizations in securing the right resources at the right times Save time and effort in providing information and reporting to executives Streamlined and automated work processes provide more efficient execution
  • 13. Value Proposition – Middle Management Functional/Resource Managers Resource usage will be optimized Amount of work in the pipeline will not exceed capacity to deliver Tangible justification for staffing levels Better visibility and control of how their resources are supporting projects Better team morale and lower turnover Increased on time/on budget delivery %
  • 14. Value Proposition – Team Members Improved visibility into what is expected of them Establishment of priorities when conflicts occur More manageable workloads Automation provides less labor intensive process compliance More time available for development – Non-productive meeting time reduced – More efficient status and progress reporting
  • 15. Work Management All Work In One Solution To obtain the full value of PPM processes, all types of work and resource demand must be considered. If only some of the resource investment factored in, then some of the benefit and value is lost.
  • 16. Work is Everywhere Initiate Plan Execute Control Close To dos Application Project Tasks Issues Backlog Documents Defects Approvals User Recurring Stories Maintenance Incidents Changes Deliverables Testing Bugs
  • 17. Disconnected Systems & Processes Service Application Project Management Management Management • Requests • User Stories • Tasks • Problems • Defects • Issues • Changes • Tasks • Changes • Testing • Actions • Maintenance • Work is managed by parallel processes • Multiple entry points of work that is associated • Departmental silos enforcing their own processes, priority and deployment
  • 18. All Work in One Solution Enterprise Work Portfolio Schedule Resource Cost Time Work Management Management Management Management Management Management Capabilities Portfolio Project Agile Service Management Management Management Management Build Your Own Applications (Work Processes) Tasks Actions Approvals Changes Bugs Procurements Backlogs Issues Applications Deliverables Documents Service Requests Defects Work Features
  • 19. Business Value Proposition No need for separate, expensive applications Generate increased value from the investment in SharePoint Increased efficiency by workers getting all work in a single solution Opportunity to retire multiple solutions that can be handled in one
  • 20. Project Management Maturity Considerations and Tools PPM process and system implementations should consider the maturity and readiness of the organization to execute and sustain what is deployed.
  • 21. 6% - Level 1 51% - Level 2 42% - Level 3 1% - Level 4 Gartner
  • 22. 6% - Level 1 51% - Level 2 42% - Level 3 1% - Level 4
  • 23. Project Management Maturity PPM Expectation GOAL: PM Capability Risk Process/System Complexity
  • 24. Solutions For Everyone Project, Portfolio & Work Management Solutions For Everyone Strategic Portfolio, Project & Work Management Enterprise Project & Work Management  Demand Management  Portfolio Management Web-based Project Collaboration  Project Visibility  Financial Management  Resource Management  Capacity Planning  Schedule Management  Time Management  Enterprise Governance  Team Collaboration  Work Management  Program Management
  • 25. Project Roles and Tools Not the same for everyone PPM solutions should address the varied needs of different audiences and constituencies.
  • 26. Requests and Business Case  Capture key business drivers that matter most to the business  Standardize data capture and enforce consistency  Ensure strategic alignment by capturing data such as proposed benefits and ROI. Consistent Capture and Definition of Projects and Work
  • 27. Portfolio Visibility  Demand takes many forms including large investment requests, simple project requests and large program requests  All are vying for the same resources  You can classify, evaluate, prioritize work to allocate resources to the highest value See All Current and Potential opportunities. Project Demands
  • 28. Portfolio Financial Planning  Standardize financial planning by leveraging pre- defined, configurable cost categories such as labor, hardware, software, overheads and contingency to easily plan your project budgets Detailed Line Item Budgets and Financial Plans
  • 29. Financial Visibility  Leverage unique roll up components to aggregate all project cost data across your portfolio  Built-in cost dashboards provide key performance indicators to drive awareness of cost status Financial Dashboards and Reporting
  • 30. Project Scoring and Prioritization  Key measures included in evaluating all investments  Flexible models to meet criteria and weighting for all types of organizations Weighted Scoring and Priorities
  • 31. Evaluation and Selection  Capture and determine the right mix and sequencing of proposed projects and ideas to best achieve the organization's overall goals.  View various reports to evaluate which projects bring the most value to the business Consistent Valuation and Prioritization of Projects
  • 32. What-if Financial Modeling  Analyze your proposed portfolio against defined financial targets to determine alignment and overall financial impact  Compare defined budgets and capacities against proposed projects and make adjustments Assess Financial Demands where needed. and Trade-Offs
  • 35. Publish Plans and Schedules  Via EPM Live’s web- based Project Planner  Bi-directional integration with MS- Project via our Project Publisher  Project workspace templates designed to support waterfall process and methodology. Web-based visibility of plans and schedules
  • 37. Automated Status Reports  On-demand status reports  View online or export to common formats  Eliminate manual report production  SSRS or other reporting tools of your choice  Rich reporting database Push-button Reports
  • 38. Narrative/Subjective Status Reports  Online status reports  Content in a database instead of documents and emails  Leverage content in automated reports and dashboards Online Status Reporting
  • 39. Automated/Streamlined Process  Streamline project and change requests by leveraging workflow for review and automated approvals Request Review Approved Active Automated Approval
  • 40. Resource Management  Gain Greater Control of Project Resources  Resource Planning Across All Work  Resource Capacity Planning  Resource Workload and Availability & Gain Visibility into All Resource Demands
  • 41. Resource Capacity Planning  Create resource capacity plans to get a true picture of resource demand across all work  Estimate role-based resource hours or FTEs to ensure the resource plan can be fulfilled given current resource workload and availability Resource Capacity vs. Demand
  • 44. Resource Negotiation and Matching  Create resource requirements and compare resource availability to identify resource shortages and surpluses  Easily match available resources to resource requirements to ensure the right resources are assigned to the right Turn Role-Based work at the right time Requirements Into Named Assignments
  • 45. Resource Allocation  Create resource views for allocation  Interactive what-if views available Availability vs. Allocation
  • 46. Work Management Initiate Plan Execute Control Close Actions Risks  Updating Task Status ECM Issues Documents on All Work Assigned To You Punch Lists Contracts Tasks Meetings Defects  Sign Up for Task Status Bugs Approvals Deliverables Alert Emails Changes Invoices Procurements  Create New Work Items From a Single View Manage and Track All Work Demands on Your Organization
  • 47. Time Management  Report time-phased actual work on any SharePoint Work item  Save, Submit, Select Period, Add, Remove Timesheet Items  Capture special time categories such as billable, non- billable, regular, overtime, and more Understand what it really takes to do work in your organization
  • 48. Easier Participation  Streamline project and change requests by leveraging workflow for review and automated approvals Request Review Approved Active Automated Approval
  • 49. All Processes and Methodologies Support for All Processes and solutions should be flexible enough to accommodate all of an organization’s work types, and their associated processes and methodologies.
  • 50. Workspaces Across the Enterprise Project Services Software Dev Workspace Product Workspace Construction Workspace Workspace Workspace
  • 51. Flexible For Enterprise Level Deployments • Create Simple and Complex Program and Project Department Enterprise Workspace Hierarchies Program 1 Project 1 Project 2 Project 3 IT Workspace Operations Workspace Finance Workspace Engineering Workspace Project A Project B • Re-use Best Practices Workspace Workspace Software Infrastructure while Still Supporting Varying Development Methodologies Across the Enterprise Sub Project 1 Sub Project 2 Sub Project 2 Workspace Workspace Workspace • All Data can be rolled up Based mapped to Organization
  • 52. Pre-built Solution Templates Keep your entire team informed, accountable and connected in a centralized, web-based environment that is easy-to-use and rapid to deploy  PMI (PMBOK)  Agile (SCRUM)  MSF  Prince2  CMMI  Professional Services  Project Management Office  Program Management  Construction WorkEngine provides prebuilt project workspace templates to help get project teams up and running quickly
  • 53.
  • 54. Value Proposition – Overall Increased understanding of the contribution to business Increased visibility and transparency of the investment portfolio Increased quality of the investment portfolio Increased opportunity to take corrective action on investments Decreased likelihood of investment failure Decreased level of business risk Increased responsiveness to economic events and trends
  • 55. Value Proposition – Overall Improve business impact of project investments through consistent, objective scrutiny and prioritization of the demand queue. Improve overall organizational effectiveness through improved project visibility and historical insights. Improve productivity through the removal of manual administrative processes.
  • 56. Value Proposition – Overall Improve staff utilization through accurate exposure of staff workloads. Improve project quality through consistent project management processes & full design consideration of project dependencies. Increases the predictability of project delivery: on time, on budget.

Notes de l'éditeur

  1. Capability Perspective
  2. Throughout our experience with deploying Enterprise Project Management systems, we’ve seen organizations fail time and again attempting to roll out EPM solutions across the enterprise. This is mainly due to the inflexibility and rigid structure most EPM solutions force across the entire enterprise. There is not a “one size fits all” silver bullet approach to managing different types of projects. By leveraging the EPM Live solution, you can have a 100% Microsoft based solution that allows you not only re-use best practices across your organization, but will also support multiple methodologies such as PMBOK, SCRUM/Agile, MSF, etc and project management maturity levels. We are currently working with several customers that are setting their EPM Live platform up as a Shared Service model that benefits the entire enterprise.