Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Is SaaS PPM Right For Your Organization
1. SaaS PPM
How Do You Know When It’s Right For You?
Webcast Series
Jose Levy
7/12/12
jlevy@epmlive.com
2. Topics
Evolution of SaaS
Value of SaaS to the Organization
SaaS Readiness Factors
Benefits of SaaS PPM
EPM Live PPM SaaS – The Right PPM Solution
for Your Organization
3. What Is SaaS?
Software as a Service
SaaS is software that's owned, delivered
and managed remotely by a third party
provider.
– Consumed in a one-to-many model by all
contracted customers anytime, on a pay-for-
use basis or as a subscription based on use
metrics.
4. Evolution of SaaS Models
Service Component Colocation Managed Fully
Service Outsourced
Business Process Layer Process Owner,
Application Admin
Application Layer EPM Live
Application Infrastructure Layer SQL Server
Operating System Layer Windows
Device (Physical/Virtual) CPUs
Networking Layer Firewall, Routers,
Redundancy, Load
Balancing
Data Center Layer Physical Security,
Power,
Connectivity,
Business Continuity
Managed Hosting Service – Mandatory Requirement: Two Way Platform Assurance, Chris Borysowich, IT Toolbox, 4/24/12
5. PPM SaaS Future-Trusted Advisor Role
PPM Roles and Responsibilities Matrix EPM Live
Added Value
Roles
PPM Manager
Administrator
Architect
Business
System
P - Primary S-Secondary
Responsibilities
Ensure adequate resource capacity exists to match required service
levels for the current and future needs of the business and to ensure
that existing resource capacity is optimized P
Manage Enterprise Data Settings S P
Manage Enterprise Calendar Settings S P
Manage Project Plan Template Settings S P
Manage Timesheet and Task Management Settings S P
Manage Views and other out of the box reporting S P
Manage Operational Policies S P
Manage Queue Management S P
Manage Database Administration Settings in Server Settings S P
7. Determine the Value of SaaS
SaaS is a viable alternative to traditional IT
models:
Enables companies to fund software
deployment from an operating budget.
Helps companies with limited IT resources
deploy software capabilities.
Allows deployment of functionality quicker.
8. Rationale for PPM SaaS
Seeking mainstream PPM features delivered via service
for immediate process integration and reporting.
No specific needs for extensive customization or deep
integration.
Data, network, application and security offered by PPM
SaaS provider are sufficient.
Financial model is more attractive than a on premise
implementation.
PPM readiness (maturity) is at a level commensurate
with PPM SaaS application.
Manageable user group(s) deployment
Desire not to overspend in PPM application
Magic Quadrant for Cloud-Based Project and Portfolio Management Services, Gartner 6/27/12
9. SaaS vs On Premise Cost
SaaS Model On Premise Model
Yr1-Yr3
Yr1-Yr3 EPM Live Per User Licensing (One Time License with AM)
EPM Live Per User SAAS Subtotal Licensing $ -
Total Software SAAS Cost $ -
Total Software Licensing and Annual Maintenance $ -
EPM Live Implementation Cost
EPM Live Implementation (One Time)
Ongoing Help Desk and Consulting Support Subtotal Implementation Cost $ -
Subtotal Ongoing Help Desk and Support $ -
Ongoing Help Desk and Consulting Support (Annual Ongoing)
Subtotal Ongoing Help Desk and Support $ -
Total Implementation, Help Desk and Support $ -
Total Implementation, Help Desk and Support $ -
Cumulative Total $ -
Internal Hosting Cost (Estimated)
TCO SaaS $ - N-Tier Server Architecture (Comparable Managed Service) $ -
Internal Admin Cost (Estimated)
Direct FTE Time - (Business Architect and Backend Admin) $ -
Indirect FTE Time - (Other Roles)
Cumulative Total $ -
TCO On-Premise $ -
11. Readiness Factors
Do you have a PPM business process to be
automated with the SaaS solution?
– Can the process be executed with the solution?
12. Readiness Factors
Have you specified integration requirements
with on-premise applications, other SaaS
software services and data sources?
– Identify data sources necessary to support the
application (for instance, product data from core
or legacy systems).
– Do not to over-engineer the data refresh
requirements
13. Readiness Factors
Have you created security specifications to
evaluate the SaaS provider's data center
practices and staffing?
– Establish a minimum acceptable level of
security
– Make a trade-off between cost and additional
security for providers that exceed the
minimum
14. Readiness Factors
Have you assessed your internal network
and internet bandwidth to ensure
readiness for the additional traffic the
SaaS solution will require through the
firewall?
– How many users, and where are they
connecting from?
– How often are they connecting?
– How long are they connected?
– How much data will be transferred?
15. Readiness Factors
Have you determined the uptime
requirements of the application for the
SaaS provider?
– End-to-end service availability is a better
metric to accurately assess the impact on your
business.
16. Readiness Factors
Have you determined staging and testing
processes for the software service update
cycle?
– Be sure to incorporate testing integrations and
new functionality as part of the upgrade
process
17. Readiness Factors
Have you defined the problem resolution
process?
– Define Support (Troubleshooting) and Help
Desk process with SaaS Vendor.
18. Readiness Factors
Have you developed an enhancement and
change-request process, including
administration ownership?
– Internal process required for managing change
requests and applying configuration changes.
20. SaaS Benefits
Lower initial costs
Pay for what you use
Faster and less-expensive implementations
Lower risk
Reduced operational management
requirements
Lower upgrade costs
Lower switching costs
Higher user adoption due to anytime
access, and only internet access is
required.
23. Solutions For Everyone
Project, Portfolio & Work Management
Solutions For Everyone
Strategic Portfolio, Project
& Work Management
Enterprise Project & Work
Management Demand Management
Portfolio Management
Web-based Project
Collaboration Project Visibility Financial Management
Resource Management Capacity Planning
Schedule Management Time Management Enterprise Governance
Team Collaboration Work Management Program Management
24. ProjectEngine
A simple, online project management tool that
makes working together on projects, easy.
Target Users
• Low cost with no need for expenditure approvals
• Share their work assignments with their teams
• Automate collaboration for team statusing to increase productivity and
reduce manual work
• Deliver project and work on time, on budget and with quality but no cross
project reporting needs
• Get up and running online today with no heavy one-on-one training
needs
• Out of box tool with little to no customization needs
• Share and Collaborate on Project Artifacts with team members
(Documents, Discussions, Issues, Contacts, Announcements, Meetings,
etc.)
25. WorkEngine
WorkEngine ensures that your business executes all
projects and all work more effectively, efficiently and
timely.
Target Users
• Executive buy in for an Enterprise Project Management system obtained
• Share multiple schedules and other work with their teams
• Account for different types of work that affects projects resources
(services, products, requests, etc.)
• Automate collaboration for multiple teams to status increasing productivity
and reducing manual work
• Team members update status for multiple projects and work items
• Produce projects on time, on budget and with quality and needs to report
against work health across departments/enterprise
• Overall resource workload and availability for proper resource allocation
26. PortfolioEngine
PortfolioEngine aligns projects and work to your business
objectives, to make sure the right investment decisions
are executed.
Target Users
• Top-down planning tool that will allow them to select and prioritize the
right projects/work that align with strategic objectives
• Project/work resource capacity planning to ensure the right resources are
on the right projects at the right time and can meet resource management
needs
• Project/work forecast costs to ensure alignment with budgets/targets
• Scenario modeling to create the most profitable portfolio
• Lower priority for detailed project execution functionality
• Require configuration of process, support and training
27. Deployment Options
EPM Live Provides The Power of Choice
On
SaaS Hosted
Premise
Flexibility to Move Across Models
29. EPM Live Advantages
Built on SharePoint for ease of use and familiarity
SaaS and On-Premise offerings
Pre-built solutions for rapid deployment
Solution options to “meet you where you are at”
Applications to manage all work
Deployment Options and Bundled Services
Customer support program and options
EPM Live University
Application Marketplace
31. Today’s Offer
SaaS Readiness Survey
Contact us at info@epmlive.com
32. Start Online Today…
Portfolio
Management
Work
Management Schedule
Management
Cost
Management
Resource
Management Time
Management
Notes de l'éditeur
Goal: Frame the enterprise cloud computing conversation by highlighting the evolution from traditional to cloud computing models. Define industry taxonomy around private and public clouds. A couple of data points from internal Microsoft research: 41 percent of our customers are using services across datacenters on premises and in public clouds. 80 percent of our customers over the next three to five years will use hybrid models.Talking pointsTransition from previous slide Let’s start with the definitive evolution that's happening within IT.Customers are telling us that they are increasingly considering cloud computing models (versus just deploying physical and virtual environments). <click> If you’re referring to Infrastructure as a Service (private cloud), you're thinking about your datacenter as a set of pooled resources (including compute, network and storage), not in terms of individual hosts or VMs.If you’re referring to public cloud, you're talking about building applications that will then be delivered as a service. The platform provides all the required building blocks for your app. Think Windows Azure. Between private and public cloud, we believe that the concept of delivering IT as a Service will transform how customers consume IT and will deliver a completely new cost structure at a much higher level of business responsiveness.We believe hybrid environments will become the norm over the next few years. A common toolset with integrated physical, virtual, Private, and Public cloud management will help you optimize your return on investment.
