HCL offers the transportation and logistics companies a ‘Report Factory’ that provides on-time reports with improved efficiency through a standardized and dedicated ‘Shared Services’ model to drive down report generation costs by as much as 30% alongside accurate reports being delivered on time, every time customized through a web-based enterprise dashboard

1. HCL Report Factory
Catalogue-based Reporting Services for
Transportation and Logistics Industry
Driving Business
through
Technology
Management teams are in constant need of actionable intelligence to ensure that services are aligned to customer needs.
With cut-throat competition and depleting profit margins, transportation and logistics companies are scouting for alternative
avenues to offload the mundane task of report generation from core resources and deploy them to transformational initiatives
focused on creating customer value.
Business Challenges Technology Challenges
• Right data to the right people, at the right time • Fact gap - Zero or little synergy and understanding
• Release internal resource and bandwidth towards between business users and IT
innovation • High value resources spent on mundane tasks
• Need for visibility and a single holistic view of the • Need to be data-centric and reduce islands of data
enterprise • Need to develop specific data models and queries
• Need to get closer to the customer and sell high value • Lack of sophisticated tools to expedite dashboard
services creation and increase efficiency
HCL offers the transportation and logistics companies a ‘Report Factory’ that provides on-time reports with improved efficiency
through a standardized and dedicated ‘Shared Services’ model to drive down report generation costs by as much as 30%.
HCL Report Factory Offerings
• A dedicated ‘Shared Service’ Report Factory • Leveraging global delivery model to provide cost
• Catalogue of reports customized to specific roles and efficiencies
user needs • Leveraging industry standard templates and data
• An ITO/ BPO integrated model for efficient report models
generation and technology integration • Flexibility in prioritization, based on business needs

2. HCL Report Factory – Solution Methodology
Blueprint Consulting
Data Cleansing and Security Analysis
Standard Reporting Service
Logistics information reports • Top 50 consignors, to pay, paid, to be billed, from, to,
• Station analysis freight, weight, average weight/ commodity
package, average freight/ consignment • Top 25 routes, freight, packages, weight analysis
• Dispatch – Tonnage, freight, from, to, truck or broker • Commodity analysis – Freight, weight, average weight/
consolidation consignment, average freight
• Stock position – Branch-wise, from, to, tonnage, • Monthly branch performance analysis
average freight/ consignment
Consignor and consignee business
• Dispatch analysis – Packages, weight, average time (days)
• Business volume over a period with freight realization
• Booking – Delivery time (unloading date – dispatch
• Complaints registered on consignments
date), from to station
• Delays in booking dispatch, transit time and last mile delivery
• Delivery point stock ageing (packages, freight, weight)
BI Analytics Services
Commodity analysis • Average freight realization to all connected delivery
• Business contribution of any given commodity centers
transported • Average dispatch time to/ between these centers
• Average freight realization and packages carried by Transshipment performance
these commodities
• Tonnage handled by each of the transshipment centers
• Percentage of short/ excess reported on these
• Wait time for consignment dispatches to various
consignments
centers
• Waybill analysis
• Consignment stock ageing analysis
Booking analysis • Freight-wise branch reports
• Percentage of business contribution to different • Route analysis
delivery centers
Business Benefits Why HCL?
• Improved efficiency through standardization and a • HCL is the largest services provider for the transportation
dedicated ‘Shared Services’ organization and logistics industry globally
• As much as 30% reduction in cost through a global • Extensive domain experience with 30+ global customers
delivery model across domains such as logistics, manufacturing, retail
• Reduction in reporting effort and time and hi-tech
• Accurate reports delivered on time, every time customized • Proven experience of delivering reporting services to the
through a web-based enterprise dashboard logistics services providers
• Improved logistics planning, scheduling and forecasting
• Increased proximity to customers through effective reporting
• Eliminate redundancy
Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions.
We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds
the price. And right now, 90,000 of us bright sparks are busy developing solutions for 500 customers in 31 countries
across the world. How can I help you?
www.hcltech.com