App dev and partner ecosystem for pink social connections 2017

1. Social Connections 11 Chicago, June 1-2 2017 TURNING THE IBM COLLABORATION ECOSYSTEM PINK Maureen Leland (IBM) @mvgirl Heath McCarthy (IBM) @heathwulf

2. PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS

3. Social Connections 11 Chicago, June 1-2 2017 This is Us Maureen Leland STSM Connections AppDev, Middleware, LiveGrid Heath McCarthy Senior Offering Manager, AppDev and Partner Ecosystem

4. Social Connections 11 Chicago, June 1-2 2017 Session Highlights • The Pink App Dev Vision • Integrating into Connections • Pink APIs • Situational Apps Strategy • Empowering App Developers

5. 5 6/5/2017 The Collaboration Paradox • The explosion in niche apps, driven by “consumerization of IT” has given users choice. • But productivity has gone down because “we” are not using the same tools. • And we ended up working in fragmented silos so we are reinventing and confused

6. Social Connections 11 Chicago, June 1-2 2017 Connections as a “Collaboration Hub” IBM Connections Cloud (Integration Framework) Content Apps Tools People Cognitive

7. Social Connections 11 Chicago, June 1-2 2017 Pink App Dev Vision 1. Customizable and Extensible platform UX Look & Feel Data Content Actions / Behaviors 2. Pink provides modern APIs This means a complete set of REST APIs for each IBM Connections service 3. Ad-hoc situational apps Users create and share simple apps No/low code Custom/industry apps by developers Next Gen IBM Connections has App Dev at its core !

8. Social Connections 11 Chicago, June 1-2 2017 Extensions and Customizations

9. Social Connections 11 Chicago, June 1-2 2017 APIs/ServicesExtensibility Communities Content Experiences LiveRemarks People Experiences LiveGrids NavBar Orient Me & ITM Action Center News & Notifications Grids Content/Files Service People Service Cognitive Search Share Service News & Notifications Integrated Experiences Partner Solutions Situational Apps Watson Workspace Customer Apps IBM Solutions Green/Blue Integrate into Pink Experiences Consume Pink just like a Native Capability Content Applications People Applications

10. Social Connections 11 Chicago, June 1-2 2017 Connections Experience Patterns Pattern 1 Native Connections Pattern 2 Embedded Experience Pattern 3 Unified experience Events pushed into Connections Activity Stream, Orient, or Action Center LiveGrid Community App ActivityStreams Embedded Experience Muse (Connections Proxy) Navbar Important to Me Orient

11. Social Connections 11 Chicago, June 1-2 2017 Unified Experience Example Trilog ProjExec Live • Authentication • Use of Services/APIs • Navbar Extension • Connections Style Philippe Riand http://infolib.lotus.com/resources/oneui/3.0/docPublic/index.htm

12. Social Connections 11 Chicago, June 1-2 2017 The Connections App A way to add value to Connections An Integrated Experience (IBM, AppFusions, etc) A social/collaboration solution (ISVs like. Trilog) Collection of Extensions

13. Social Connections 11 Chicago, June 1-2 2017 IBM Collaboration Cloud Extensions Verse • Business Card • Inbox/Read • Message Compose • Mail on send • More… Connections • Community • Navbar • Muse • More… Watson Workspace • Space • Message • Moments

14. Social Connections 11 Chicago, June 1-2 2017 Basic Architecture of an Integrated App Catalog IBM Connections Cloud (Multi-tenant) Extension Extension Extension Extension Muse Extension Extension APP Registry Solution Run-Time Service Service Service My Org APPs

15. Social Connections 11 Chicago, June 1-2 2017 New Connections App Registry • Registry is the definition for a specific ORG of what is deployed to the ORG • Defined JSON Schema

16. Social Connections 11 Chicago, June 1-2 2017 The App Reg Model • Services are top level components like Communities, Verse, Muse etc • Services declare Extension Points that expose customizable features • Apps are simply containers for one or more extensions • An Extension is an implementation of an Extension Point

17. Social Connections 11 Chicago, June 1-2 2017 Sample ITM Customization • Important To Me (ITM) Bar – A New Pink Component • Out-of-the-box ITM Bar is populated with entries (people and communities) • Content is auto-populated for each user based on user’s own choices and ITM suggestions • Extensibility empowers organizations and users by • Enabling control over ITM Bar content and entry behavior • Overriding the auto-population with what is known to be important to ourselves! • ITM Bar Anatomy Suggested PeopleFavourites Add RemoveCommunity Home (Go to Activity Stream)

18. Social Connections 11 Chicago, June 1-2 2017 Watson Developer Cloud IBM Connections Cloud (Multi-tenant) IBM Connections (Blue) 3rd Party App Preferred Cloud Container Bluemix Containers Xpages NodeJS Liberty WAS (Connections Blue) On-Prem Servers/Private Clouds Docker Mongo Customer Firewall Node Integrating with Connections A Runtime View Pink Private Cloud Pink

19. Social Connections 11 Chicago, June 1-2 2017 Who Creates Apps By IBM • ICS developers create integration code (eg. Sharepoint, Cisco, Box) • Poor track record; would need to improve and scale our ability to maintain and enhance integration 3rd Party Solution Providers (ISVs) • This works for ISV solution providers who need to get their solution working in the ICS experience if they want to drive revenue • Does not work when 3rd party has better revenue options or is a competitor Integration Framework Provider • 4th party solution that builds the MVC that integrates ICS with a 3rd service provider (eg. Salesforce) • Customer would need to be willing pay even when they already own both the ICS and the 3rd party solution • Is not a channel for 3rd party • Could be IBM funded to sell ISV Solution Bundles App Developer Community • Customers • Partners (eg. VARs) • ISSC Business Users • Situational Apps • No/low code • Template Driven

20. Social Connections 11 Chicago, June 1-2 2017 Activity streams and embedded experiences Common and custom application integrations Just works! Seamless UX, SSO, logical workflows 2017 Interactive apps, seamless authentication For cloud OR on-premises v5.5 CR1+ Integration Framework

21. Social Connections 11 Chicago, June 1-2 2017 Pink App Dev Vision Customization without Compromising the 4 S’s • Scalability • Security • Stability • Servicability Standardization vs Customization Image Source: article on saascribe.com by Michael Cullen

22. Social Connections 11 Chicago, June 1-2 2017 Proxy Formally known as Muse Injection Proxy for… • Experience • Client-side logic • Style • And more!

23. Social Connections 11 Chicago, June 1-2 2017 Proxy Formally known as Muse See Andre’s Session

24. Social Connections 11 Chicago, June 1-2 2017 Modern APIs Atom is good for chemists, not developers!

25. Social Connections 11 Chicago, June 1-2 2017 Pink Means Usable APIs • Existing Connections APIs are plentiful, but not easy to use • Pink means it’s time to rethink, redesign, rework • Modern APIs with consumable JSON payloads • Reimagined for ease of use • GraphQL option to allow you to get just what you need • All surfaced through a common middleware layer to ensure consistency across the Connections services • Documentation (Swagger anyone?)

26. Social Connections 11 Chicago, June 1-2 2017 Would You Rather…

27. Social Connections 11 Chicago, June 1-2 2017 Or…

28. Social Connections 11 Chicago, June 1-2 2017 How do we transition without breaking customers and partners? Green feature

29. Social Connections 11 Chicago, June 1-2 2017 Green feature How do we transition without breaking customers and partners?

30. Social Connections 11 Chicago, June 1-2 2017 Green feature Pink feature How do we transition without breaking customers and partners?

31. Social Connections 11 Chicago, June 1-2 2017 How do we transition without breaking customers and partners?

32. Social Connections 11 Chicago, June 1-2 2017 Are you going to break my applications? NO!!!

33. Social Connections 11 Chicago, June 1-2 2017 Proxy Middleware layer API gateway API assembler New-to-IC6 APIs IC6-to-New APIs GraphQL Mapping Throttling Caching Authentication Response modification …… How do we transition without breaking customers and partners?

34. Social Connections 11 Chicago, June 1-2 2017 Proxy Middleware layer API gateway API assembler GraphQL Mapping Green feature Throttling Caching Authentication Response modification …… New-to-IC6 APIs IC6-to-New APIs How do we transition without breaking customers and partners?

41. Social Connections 11 Chicago, June 1-2 2017 Proxy Middleware layer API gateway API assembler GraphQL Mapping Pink feature Authentication Response modification Throttling Caching …… New-to-IC6 APIs IC6-to-New APIs How do we transition without breaking customers and partners?

42. Social Connections 11 Chicago, June 1-2 2017 Proxy Middleware layer API gateway API assembler GraphQL Mapping Pink feature Authentication Response modification Throttling Caching …… New feature Micro service 1 Micro service 3 Micro service 2 Micro service 4 New-to-IC6 APIs IC6-to-New APIs How do we transition without breaking customers and partners?

43. Social Connections 11 Chicago, June 1-2 2017 Proxy Middleware layer API gateway API assembler GraphQL Mapping Pink feature Authentication Response modification Throttling Caching …… Green feature New-to-IC6 APIs IC6-to-New APIs How do we transition without breaking customers and partners?

44. Social Connections 11 Chicago, June 1-2 2017

45. Social Connections 11 Chicago, June 1-2 2017 Demo Time!! Pink APIs for apps that can fly!

46. Social Connections 11 Chicago, June 1-2 2017 APIs for Existing Connections Services • Will continue to work, as is, no fear! • Translation layer ensures compatibility even if we replace the service • But now you will have an alternative • JSON payloads/responses • Consumable payloads • Redefining APIs around what people actually need to do • Leverages Loopback to translate the APIs • Swagger interface for documentation and experimentation

47. Social Connections 11 Chicago, June 1-2 2017 Situational Apps Project LiveGrid

48. Social Connections 11 Chicago, June 1-2 2017 What Are Situational Applications? • Often have a short lifespan, created for a group of users often by one or more of the users themselves • Solves a particular business need • Easy to modify as the needs of the group evolve • Inherently collaborative – for and by the group • The term was coined by Clay Shirky in 2004*, but this division in IBM has been building them for more than a decade before that! * https://en.wikipedia.org/wiki/Situational_application

49. Social Connections 11 Chicago, June 1-2 2017 Why Situational Applications? • Situational application tools empower “Everyman” to build an application to support their needs • The Connections platform has lots of components, but has been missing the ability for users to spontaneously create these applications • Situational applications give people the ability to customize the platform in a framework that is part of the platform • Situational applications will make Connections more flexible, and our users happier, so… • Let’s do it!

50. Social Connections 11 Chicago, June 1-2 2017 Pink Means Apps: Project LiveGrid • Situational apps with a twist of API • Embeddable in Connections, run standalone, or pull the data into your own application

51. Social Connections 11 Chicago, June 1-2 2017 Project LiveGrid the Chameleon • As simple as a list builder for end users • Or as powerful as a programmatically accessible application with persistence for developers

52. Social Connections 11 Chicago, June 1-2 2017 Simple Does Not Mean Simplistic • Comes with a built in data store (Mongo) • Simple programmability for your end users (@UserImage, @Total, …) • JavaScript for your developers

53. Social Connections 11 Chicago, June 1-2 2017 Stencils and Styles as Building Blocks • Start from scratch, a sample grid, a spreadsheet, or from a REST API • Weather data, Connections, Domino , … • Visualize and style your application with stencils and stylesheets

54. Social Connections 11 Chicago, June 1-2 2017 Demo Time!! A grid with an API in the blink of an eye…

55. Social Connections 11 Chicago, June 1-2 2017 And (of course)… It’s Extensible • List of “starter grids” • Stencils • Styles • Controls • Programmability (add @functions, etc) • Let us know how you want to contribute!

56. Social Connections 11 Chicago, June 1-2 2017 Project LiveGrid Demo Summary • To end users, it is a simple list building tool • To developers, it builds applications, with APIs to power extensions • To business partners, it’s an opportunity

57. Social Connections 11 Chicago, June 1-2 2017 IBM Collaboration Cloud Developer Resources

58. Social Connections 11 Chicago, June 1-2 2017 2017 Goals of App Strategy Implement New Connections Catalog Launch V1 with updated 3rd Party Solutions Stream-lined app developer process App Validation process App Life Cycle Management Customization Proxy New Extension Points Middleware/APIs API Explorer, etc

59. Social Connections 11 Chicago, June 1-2 2017 Top Priorities (Outcomes) Org Admin can better manage apps in the Connections Cloud App Developers can build and integrate rapidly Customers Can Try & Buy Add- ons and Solutions Users can Share Apps (Driving Viral Adoption)

60. Social Connections 11 Chicago, June 1-2 2017 An organization admin can easily find and enable 3rd party applications to make their organization more productive.

64. Social Connections 11 Chicago, June 1-2 2017 64

68. Social Connections 11 Chicago, June 1-2 2017 68 #engageug

69. Social Connections 11 Chicago, June 1-2 2017 A developer can quickly integrate an app that can be used by their organization.

81. Social Connections 11 Chicago, June 1-2 2017 Agile – Achieving Other Priorities • Share Apps • Submit apps • On-prem apps • Private Cloud Catalog • ICS App Catalog

82. Social Connections 11 Chicago, June 1-2 2017 IBM Connections Cloud App Dev A developer can, in 1 hour: Discover Pink app dev capabilities Learn how to integrate into and consume capabilities from Pink Build a value-add solution via integration with Pink Deploy that solution to an Org and Submit that solution into the ICS Catalog

83. Social Connections 11 Chicago, June 1-2 2017 App Dev Engagement Access Pink Code Reservation System for ServerPool Images Regression Testing Pink Playbacks To Participate email: heath_mccarthy@us.ibm.com

84. PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS

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