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The Future of In-Context Help and Training - SharePoint Saturday Honolulu 2016

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The Future of In-Context Help and Training - What's New with Content Panda. Presented by Heather Newman at SharePoint Saturday Honolulu 2016

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The Future of In-Context Help and Training - SharePoint Saturday Honolulu 2016

  1. 1. The Future of In-Context Help & Training What’s New with Content Panda
  2. 2. Special thanks to our sponsors! Platinum Silver GoldT-Shirts Prize sponsors include:
  3. 3. Tweet this Talk @heddanewman @contentpanda @SPSNashville #SPSNashville @heddanewman Heather Newman
  4. 4. IMPROVEIT! BOOK - ESSAYS ON SHAREPOINT ANALYTICS & ADOPTION The paperback and Kindle editions are available on Amazon. The free eBook is available here: http://www.improveit.how PhotocreditBingImages
  5. 5. IT Unity Women in Tech #IStandByYou Calling all women in technology to share your stores and be heard on the IT Unity Women in Technology community site. Launching the I Stand By You Campaign June 2016 http://www.itunity.com/community/women-in-technology
  6. 6. WaterProof, DropProof cases to live life without limits Sand, dirt, water, shock? For iPhone 6, 6S or gift card equivalent for non iPhone users ($50 value) Stop by our booth and Enter to Win
  7. 7. Adopt a Panda Enter to win a World Wildlife Fund Adopt a Panda Kit (Value $55 USD) Soft plush version of your adopted animal 5" x 7" formal adoption certificate 5" x 7" full-color photo of your species Species spotlight card, full of fascinating information about the animal Shipped to you post-event
  8. 8. Content Panda is technology that delivers a superior SharePoint user experience In-Context, on-demand help, training and support
  9. 9. Lets talk statistics for a minute…
  10. 10. the percentage of organization users introduced to SharePoint without training…52 percent the average time spent per day by knowledge workers searching for information2.5 hours the percentage of knowledge students forget 24 hours after training70 percent
  11. 11. Empower End Users Simplify Training & Support What we do Minimize support calls and streamline training with our contextual help, videos, best practices and tutorials Deliver faster on-boarding and higher engagement with a SharePoint user experience that’s easy and intuitive Promote Governance & Policies POC, prototype, segment, measure twice, cut once Photo credit BingImages
  12. 12. A superior user experience starts with great content, in-context “Upon installing Content Panda our support tickets during our migration from 2010 to 2013 went from 325 to 84 the first week.”
  13. 13. Content Panda by the Numbers 150 installation worldwide Commercial, State & Local Government, Universities, Non-Profits
  14. 14. A Quick Demo of How In-Context Thinking Works
  15. 15. Built on Content Updates Training topics are created as new features are released by Microsoft Core content updated every 30 days Supported Versions Office 365 - SharePoint Online SharePoint 2016 SharePoint 2013 SharePoint 2010 MOSS 2007 Additional Training Content • SharePoint® 2013 On Premises • SharePoint® Online • Office® 365 Package* • Office® 2013 Package* • SharePoint® 2010 • SharePoint® 2007 • Office® 2010 • Office® 2007 • Internet Explorer® 11 • Lync® 2010 • Lync® 2013 • OneNote® 2010 • Visio® 2010 • Power BI® • Windows® 7 • Windows® 8 • Microsoft® CRM® • Skype™ for Business
  16. 16. The ultimate training, support and user adoption app Schedule a demo todaywww.contentpanda.com PhotocreditBingImages
  17. 17. Request a free trial today sales@contentpanda.com www.contentpanda.com Thank You