Rethinking reference

If You Can’t Change The Patron, Change The Library Brian Herzog, Chelmsford (MA) Public Library

What I’m Not… ,[object Object]

Ways to Rethink Reference ,[object Object],[object Object],[object Object],[object Object]

What We’re Doing ,[object Object],[object Object],[object Object]

[object Object],Rethinking Reference – Part 1

[object Object],[object Object],[object Object],[object Object],Revamp & Repurpose

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Revamp & Repurpose

[object Object],[object Object],[object Object],[object Object],[object Object],Revamp & Repurpose

[object Object],[object Object],[object Object],Revamp & Repurpose

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Revamp & Repurpose

Before & After Photos Before After

Revamp & Repurpose New Study Rooms Built

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Revamp & Repurpose

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Revamp & Repurpose

[object Object],Rethinking Reference – Part 2

Mobilize the Library Website ,[object Object],[object Object],[object Object],[object Object],[object Object]

Mobilize the Library Website ,[object Object],[object Object],[object Object]

Mobilize the Library Website ,[object Object],Pros? Cons? Looks and sounds cool! Are you cool enough to support it? Easy-access icon on main screen Patrons must find and install it – and it must work with their (meaning every!) phone You can build it yourself Takes “advanced programming skills” (C, C#, C++, Objective-C, Java, etc.) You can buy one/hire someone to create it Takes money

Mobilize the Library Website ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mobilize the Library Website ,[object Object],Pros? Cons? Gets library into the mobile world quickly Can’t say, “we have an app!” Works on any phone with a browser Patrons must remember to look for you Easy to update content Your catalog still might suck You can build it yourself Might look like you built it yourself You can buy one/hire someone to create it Takes money

Mobilize the Library Website ,[object Object],[object Object],[object Object],[object Object]

Mobilize the Library Website ,[object Object]

Mobilize the Library Website ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mobilize the Library Website ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mobilize the Library Website ,[object Object],Failsafe Link

Mobilize the Library Website ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Rethinking Reference – Part 3 ,[object Object]

Rethinking Reference – Part 3 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

THANK YOU SwissArmyLibrarian.net/talks/nhla11 [email_address] ,[object Object]

Rethinking reference

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Editor's Notes