1. UNWIRED NETWORKS.
Company Profile
Overview – Unwired Networks is a supplier, installer and maintainer of data networking
equipment, wireless data networks, fiber optic, category 5e and category 6 structured cabling
systems, Domain registration, Web Hosting, Web design, CCTV Installation, Cloud Computing
and Software Development. We specialize in some of the most advanced and versatile products
on the market. The company has enjoyed sustained organic growth each year since its formation
in year 2010.
Where do our areas of expertise lie? - From a supplier of Networking equipment and wireless
solutions, Unwired has evolved into a total solution provider for voice and data communications,
with activities in all key areas of its market. The service is not limited to the supply of hardware
and engineering services alone, its alliances with carefully selected partners allow it to
recommend and provide a full range of network services, encompassing public and private
network provision, broadband internet access and virtual private networks (VPN).
“IT Solutions made Simple” is the key phrase. The
company's strength lies in its ability to 'manage' the
entire Networking and Communication needs of its
customers, providing support services extending well
beyond the scope of a standard support contract. Value
is added at every opportunity, in the advice which is given, and in taking ownership of customer
communication issues, even if the issues do not relate directly to the service or product supplied
by the company.
What makes us different? - Marketing language and rhetoric are often used to 'sell' the
professionalism and image of a company, the reality often being somewhat different from the
promises which are made. Unwired Networks stands out because, unlike many other companies,
it delivers what it says it is going to deliver, - a quality service to its customers. Unwired does the
simple things that people have a right to expect. Its customers are kept abreast of changes in
technology through proactive account management, and business is never taken for granted. In
short, the difference can be found in the company ethos, in the culture within the company which
is brought about by the people it employs, people who put the customer first and who strive for
excellence in everything they do.
How do we know we are different? - Our customers tell us we are. We solicit feedback from
our customers continually in all areas of our activity to ensure we are on the right track. We do
not always get it right, but when we do get it wrong we do everything in our control to rectify the
error and prevent it from happening again. Our Customer Satisfaction Surveys which are
conducted on every new installation, provide continual feedback into the company, as do our
regular customer site visits by the account manager.
The company's strength lies in its
ability to manage the
communication needs of its
customers.
2. Who do we partner? - To deliver its services Unwired
Networks has formed alliances or partnerships with
several organizations. These organizations have not
been chosen on their standing as an enterprise in the
market, but on their ability to deliver quality products,
services and support suitable for the needs of Unwired
Network’s customers. Some of these companies are
internationally renowned and need little or no
introduction, whilst others are less well known but are equally valuable in the provision of an all-
encompassing service. Current partners include:
Ubiquiti & TPLink– Supply of Wireless networking equipment. Safaricom, Orange, JTL -
Internet Service Providers.
As a totally independent company Unwired Networks is free to provide solutions from other
suppliers should the application requirements demand.
Future strategy – Unwired Network's strategy for future growth includes further investment in
the current activities specified above, particularly in the growth areas associated with data
convergence, IP technologies, structured cabling and WiFi networks.
As a totally independent
company, Unwired Networks is
free to provide solutions from
other manufacturers, should the
application requirements demand