2. Completeness
q Provide all the information
q Answer all the question
q Divulge extra only when desirable
Session-5- The 7 C’s of Communication
3. Conciseness
q Eliminate Oratory and Expressions
q Only Relevant Information
q Avoid unnecessary repetition
Session-5- The 7 C’s of Communication
4. Consideration
q Focus on ‘You’ & ‘We’ not ‘I’
q Show genuine care and interest
q Empathize positive pleasant facts
Session-5- The 7 C’s of Communication
5. Concreteness
q Use specific facts and figures
q Put action into verbs
q Choose vivid imagery
Session-5- The 7 C’s of Communication
6. Clarity
q Precise, Concrete & Familiar words
q Construct effective sentences
Session-5- The 7 C’s of Communication
7. Courtesy
q Be sincere, appreciative, thoughtful
q Use expressions that show respect
q Choose non-discriminatory
expressions
Session-5- The 7 C’s of Communication
8. Correctness
q Use the right level of language
q Accuracy of figures, facts and
words
q Acceptable writing mechanics
Session-5- The 7 C’s of Communication
10. 2. Gather Information
q Expectations- More details about
audience- composition, reaction,
background and understanding
qLogistics- venue & time
q What can go wrong, right? Back –
up?
Session-6- Delivering Oral and Online Presentations
11. 3. Select Right Medium
q Use the best medium that suits the
message
q Explore options
Session-6- Delivering Oral and Online Presentations
12. 4. Organize Information
q Define main IDEA
q Limit scope- your message should
match audience expectations or needs
q Choose approach- direct and
indirect
q Prepare your outline- document
Session-6- Delivering Oral and Online Presentations
13. Presentation
A 2 minute oral presentation on any
topic of your choice ( no slides). The
presentations would be video-
recorded and shared.
Date- 23rd and 24th July
Assignment-1- 10 marks
14. Listening
In more than 1000 to maximum 1500
words, share an experience where you
wish you were a better listener.
Submission: To CR by 25th July 2012
Assignment-2- 10 marks
