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V OLUME 28 I SSUE 3 S P R I N G 2005 HLABC FORUM REFLECTIONS UPON CHANGEInside ...Winter Brunch Meeting MinutesAnne Allgaier’s Selected Quotes on ChangeMember’s Best and Worst Moments of 2004A non-interactive map of BC!!
Page 2 VOLUME 28 ISSUE 3 2003/2004 HLABC Executive TABLE OF CONTENTS President Editorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Shannon Long President’s Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Winter Brunch Meeting Minutes . . . . . . . . . . . . . . . . 5 Website Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Vice President Treasurer’s Report . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Map of Moves in BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Teresa Prior Member’s Forum on Changes Vicki Lee & Tricia Yu . . . . . . . . . . . . . . . . . . . 8 Secretary Rebecca Raworth & Teresa Prior . . . . . . . 9 Cathy Rayment, BC Cancer Agency . . . . . 10 Ollie Kachmar Anne Allgaier, NHA . . . . . . . . . . . . . . . . . . 12 Lion’s Gate Hospital, VCH . . . . . . . . . . . . . 13 Treasurer Notes from the Afterlife - A. Buhler . . . . . . . . . . . . . . . . . 14 Web Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Marcia Bilinsky The Forum is published quarterly by the Health Libraries Association of BC FORUM ISSN: 0826-0125 Editor Krista Clement For mem bership information, visit our website at www.hlabc.bc.ca or write to: Marcia Bilinsky, HLABC T reasurer Guest editor: Medical Library Service College of Physicians & Surgeons of BC Anne Allgaier 400 - 858 Bea tty St. Vancouver BC V6B 1C1 Tel 604 733-6671, ext. 2296 Fax 604 737-8582 em ail marciab@m ls.cpsbc.ca Website Robert Melrose / Robyn Fees are $25.00 (regular) or $15.00 (student, maximum 2 years) and include the Forum. Joy Ingvallsen Subm ission s an d story ideas are w elcom ed. Publication is not guaranteed and manuscripts may be edited. Contac t the editor: Krista Clement Em ail: email@example.com Phone: 250-762-3700
HLABC FORUM Page 3REFLECTIONS UPON CHANGE - GUEST EDITORIALAnne Allgaier, guest editor of this issue, watches over the province fromthe northern reaches of Prince George, with the Northern Health Authority.The last year seems to have been a tumultuous one in health librariesacross the province. There have been new positions created and some ofus have moved to new positions at other libraries. The actual number isprobably the longest ever.Though not all of these changes are due to the expansion of UBC’s Anne has selected someMedical Program, the program has resulted in the creation of new quotes on change, whichpositions at UBC, Uvic, and at UNBC. Many hospitals in BC will be appear in the margins ofaffected by the Expanded Medical Program, (EMP) not just the larger this issue.hospitals in Prince George and Victoria, the original hospitals named asteaching hospitals for the EMP. Kelowna General Hospital for example,will have third and fourth year students, and smaller hospitals in ruralareas in the North will be the site of clinical placements for students inthird or fourth years. Regionalization of health care delivery in BCcontinues to develop and libraries that previously provided service tohospital staff only are suddenly given a new mandate to start providinglibrary services to other sites within the health authority.There is now increased emphasis on the provision of remote libraryservice from a central library, which will require us to think of ways of “Nothing endures butdelivering library services remotely in a manner that will be effective. It’s change” Heraclitusone thing to offer online resources - it’s a great challenge to make sure (Greek Philosopher)that there are no barriers to their use by the people for whom they areintended.The Electronic Health Library of BC, (eHLbc) an initiative of the BCAcademic Health Council, is also indirectly a result of the UBC ExpandedMedical Program. As a “distributed” program", there is a need to provideaccess to resources regardless of the location of students and faculty. Ifsuccessful, the eHLbc will provide access to electronic resources to allhealth care providers, students, faculty and researchers - a vision most ofus have been looking forward to for a long time. For the latest update onthe progress to date please go to the members only section of the HLABCwebsite. Please treat this information as confidential, since discussionswith vendors are not concluded at this time.If all of this gives you a headache, perhaps the collection of quotationsabout change, ranging from the ancient Greek and Chinese to modern daybusiness gurus, will provide you some themes for meaningful reflectionafter a busy day of dealing with the only other thing in life more certainthan taxes: change.
Page 4 VOLUME 28 ISSUE 3 PRESIDENTS LETTER Shannon Long HLABC President 2004/2005 “Only the wisest and stupidest of men never February 28, 2005 change.” Some GREAT NEWS! I am very pleased to announce that Karen Chinese Proverb MacDonell has agreed to be our Vice-President / President Elect for 2005-2006. It is always a challenge to find HLABC members who are willing to step up to the plate and serve on the executive board. This is puzzling to me. Way back in time, when I was in junior high school (ok, maybe it was not really so long ago) the school principle’s main message to students each year was “get involved”. It was not until I was much older (ok, maybe I’m not so much older than I was back then) that this message really sunk in. To me, getting involved means participating in activities outside of my regular work and seeing to what extent I can contribute to the organizations that have made an impact on my life. Once I really started to put myself out I discovered that I had something to offer that could be of value to others. Life was suddenly much fuller and had more meaning. I hope that you, too, will “get involved” in HLABC. In addition to Karen’s position as vice-president, the executive is also looking for a Treasurer / “If you don’t like change, Membership Coordinator to start after the AGM in mid-May. Marcia you’ll like being Bilinsky has done a fantastic job in this role for the past two years but irrelevant even worse!” has decided that it is time for a change. If you are curious about serving on the HLABC executive but don’t want to get your feet too wet, consider John Williams this position. It is a great way to get to know your colleagues throughout the province - especially if you are new to the profession or new to BC. Contact any one of the current executive members for more information. This issue of the FORUM is all about change - and what changes have taken place in our profession throughout the past year. There are more changes ahead so hang on for the ride!
HLABC FORUM Page 5WINTER BRUNCH MEETING MINUTESJimmy Patterson PavilionVancouver General Hospital, Vancouver, BCDecember 11, 2004Present: Barbara Saint, Barbara Trip, Bette Reimer, Cathy Rayment,CharlotteBeck, Dean Giustini, Karen Shaw(guest), Lea Starr, Lee Perry, Mareen Devine,Mary-Doug Wright, Ollie Kachmar, Pat Young, Rita Dahlie, Robert Melrose,Robyn Ingvallsen, Sally Taylor, Shannon Long, Teresa Prior, Vicki Lee, WendyHunt, Tricia Yu, Beth Morrison1. Welcome & introductions: The meeting was called to order followed byattendee introductions.2. October minutes: Minutes from the October minutes were approved.3. Forum update by Teresa: Krista Clement is the Forum editor with Judy Neill, “Be not afraid of goingas guest editor for the Winter 2004 issue on Reference. The Forum will require slowly, be afraid ofanother guest editor for the Spring 2005 edition. The next proposed topic is"collections development." Would like member contributions to the Forum as a standing still.” Chinesesharing tool and would like to develop an archive of past contributions. proverb4. Presentations: Vicki Lee gave a presentation about her experience withevidence base practice at Sunny Hill and Childrens Hospital.5. Spring HLABC meeting: To be held March 17, 2005. Venue will be either the UBC Health Sciences or Cancer Agencys new facility Suggested speaker:Shelley Hourston.6. PNC: Cathy Martin from the Portland chapter would like the HLABC to host aconference in the future. (dates open from 2007-2010) Lea Starr is the presidentof PNC. She suggested a joint CLA/PNC conference. Shannon Long willcommunicate with PNC regarding.7. CHLA Conference: Cathy Rayment updated the membership on the 2006 conference. The theme will be " Pearls of Wisdom." It will be CHLAs 30thanniversary. The Committee is still looking for a venue and still requires aProgram and Hospitality Chair. Robert Melrose will be in charge of the websiteand Barb has set up a list. Cathy requested that the membership send ideas.Contact email is: firstname.lastname@example.org. CE Ideas June 2005: Evidence based searching; PubMed update; Systematic reviews mini-session; blogs and wiggins (not sure about these two); Govtwebsites for health and statistics; survey monkey. Ideas for speakers: MarianSmith, Mary Luebbe, Tom Flemming and Ellen Crumley. MLS has agreed tohost the AGM.9. Bookmark Brochure: Beth Morrison and Robin Ingvallsen have offered to work on the bookmark strategy for the 2006 Conference.
Page 6 VOLUME 28 ISSUE 3 HLABC Winter Brunch Minutes cont.. 10 Adjournment: Shannon moved the meeting adjourn. Addendum to Line Item # 3: Anne Allgaier subsequently volunteered as guest editor for the Spring 2005 edition of the Forum. Topic was originally to be "Collections Development" and is now to be "New Developments in BC Health WEBSITE REPORT Submitted by Robert Melrose, Robyn Ingvallsen We have completed the transfer of our website hosting from UBC to our website designer Christopher Torgalson. Once completed Christopher began to design the site with the capacity for password protected sections for HLABC members only. We have not yet activated this option but an example may be HLABC Activities Page found in the right column on our splash page www.hlabc.bc.ca/ <http://www.hlabc.bc.ca/> Soon the membership directory will be available with http://www.hlabc.bc.ca/ind password protection on the site. Regular maintenance of the site is continual ex.php?id=publications and the Web committee appreciates any suggestions for upcoming educational or informational opportunities of interest to HLABC members that it may post on the site. Consult the activities page (sidebar ) for details on the upcoming HLABC general meeting March 17th and the Annual General Meeting May 13th. In the previous newsletter we asked members for any archival HLABC materials that they may have. Lee Perry was able to provide us issues of the newsletter going back to January 1999. We will begin converting these issues to PDF format and will begin loading them on the site soon. If anyone has any newsletter pre January 1999 please contact either Robert or Robyn. TREASURERS REPORT “If you want 1 year of Health Libraries Association of B.C. prosperity, grow grain. If 24 February 2005 you want 10 years of prosperity, grow trees. If Finances Mutal Fund $1,665.43 you want 100 years of Checking Account 6,097.03 prosperity, grow people.” Total $7,762.46 Chinese Proverb M em bership 79 regular 3 student 6 life tim e Total of 88 (10 new)
HLABC FORUM Page 7WHOS NEW AND WHOS WHEREThere have been so many changes to health libraries recently that it merits some mention. Here aresome of the new positions and moves, as seen on a map of the province. I already know that wehave missed some of you. let’s include you in the next issue!
Page 8 VOLUME 28 ISSUE 3 BC CHILDRENS HOSPITAL CLINICAL LIBRARIAN Vicki Lee, Clinical Librarian BC Childrens Hospital / Sunny Hill Health Centre for Children email@example.com I have been in my role as Clinical Librarian at BC Childrens Hospital and Sunny Hill Health Centre for Children since mid-October. My role focuses on increasing clinician access to the best available research evidence in order to improve the quality and safety of health care for children. Gosh, when I read my job description I sometimes get overwhelmed! Translating that into daily practice, as a librarian without a library, I deliver a "just-in-time" service responding to clinical questions raised by physicians, nurses, physical therapists, occupational therapists, speech language pathologists, social workers and others. I also spend a lot of my time teaching and coaching health sciences students in the art of turning their clinical queries into specific questions that can inform their literature search and the “No organization can selection of articles for critical appraisal. I am increasingly involved in literature depend on genius; the searches for systematic reviews. Currently, I am co-developing a knowledge broker strategy to develop key clinicians into supply is always scarce resource contacts in the area of EBP for their health care teams and and unreliable. It is the disciplines. It is a challenging role and I have never been more test of an organization to energized and excited about my work. make ordinary human beings perform better than they seem capable of, to bring out whatever ERIC HAMBER LIBRARIAN strength there is in its members, and to use Tricia Yu, Eric Hamber Library, The University of British Columbia each one’s strength to Childrens and Womens Health Centre of BC help all the others Email: firstname.lastname@example.org perform. The purpose of an organization is to I started as the new librarian here at Hamber Library in July 2004. Just prior to enable common people returning home to Vancouver, I spent three cold years in Winnipeg at the Neil to do uncommon things.” John Maclean Health Sciences Library at the University of Manitoba. . I became Peter Drucker interested in health sciences librarianship while working as a library school student at the Gerstein Science Information Centre at UofT. Ive also been a reference and instruction librarian at the Earth Sciences Library at the University of Toronto. As the Hamber Librarian, I am responsible for reference service, library-related instructional programs, collection development, and the organization and operation of services at the UBC branch library located at the Childrens and Womens Health Centre of BC. Other institutions located on the same Oak street site include the BC Centre of Excellence for Womens Health and the BC Research Institute for Childrens and Womens Health.
HLABC FORUM Page 9CHANGE IS GOOD - UVIC IMPRebecca Raworth, Information Services Librarian (Medical Sciences)University of Victoria Libraries.In November 2004, I had the great, good fortune of becoming the Island MedicalProgram’s (IMP) librarian at the University of Victoria (UVic). I left behind thechallenges of working in a hospital library (ordering books, filling interlibraryloans, dealing with subscription management companies, etc.) for the challengesof Academic Librarianship (lots of committee work, liaising with variousdepartments, becoming familiar with information sources in all subject areas,creating a Medical Sciences collection from scratch, teaching in computer labs,etc.) I am really enjoying everything about working in the UVic libraries: talentedand enthusiastic co-workers, excellent professional development opportunities,high morale, autonomy, lots of wonderful reference sources, liaising with faculty,and working with students, both medical and others. And being part of the IMPallows me to work collaboratively with librarians at UBC and UNBC which is areal bonus.The change in environment has been quite positive, too. On campus there arelots of adorable rabbits hopping about, ducks in ponds, and green spaces - verydifferent from the agricultural land around Chilliwack. My husband and I havebought a house in south Oak Bay and are looking forward to walking our dogs bythe ocean each day when we move in at the end of February.While staying in a job for many years can lead to a sense of comfort andsecurity, I highly recommend shaking up your life a little with a new job, perhaps “If to do were as easy as toeven in a new city/town/country. Change can stimulate your intellect and know what is good to do,encourages growth in career and life experiences. I highly recommend change! then paupers would be princes and a poor mansSERVING MORE STAFF MEMBERS - NANAIMO hovel, a rich mans estate.”Teresa Prior, LibrarianNanaimo Regional Hospital William ShakespeareMy big news was my move to Nanaimo after 14 years at the Royal InlandHospital in Kamloops. My job title here is Librarian, Central & North Island,Vancouver Island Health Authority (VIHA). The only "real" library is at NanaimoRegional General Hospital, serving all VIHA staff and physicians from Nanaimoon up, including: Tofino, Port Alberni, Parksville, Courtenay, Campbell River, PortHardy, Port Alice (the Mt. Waddington North Island area). These facilitiesinclude Acute Care, Public Health, Long-Term Care, Home & Community Care).The portfolio is quite big but very scenic! I report to Cliff Cornish (in Victoria),Manager of VIHA Library Services and there is lots of collaboration andconsultation locally. There are interesting new developments for all the VIHALibraries - Stat-Ref e-books, and the Cochrane Library. The rural areas inparticular are thrilled to have access to these new online resources.
Page 10 VOLUME 28 ISSUE 3 ITS FUN TO WORK IN THE RFDC! - BC CANCER AGENCY Cathy Rayment, Provincial Library Leader BC Cancer Agency On January 30, 2005 the Vancouver Cancer Centre branch of the BCCA Library moved from its longtime home to a 2900 sq. ft. storefront space in the new BC Cancer Research Building. The m ove was the result of a generous donation to the BC Cancer Fo undation from Dr. Don Rix given expressly to create a pro m inently placed and publicly acc ess ible cance r library in ne w R ese arch Bu ilding. The Found ation christened the new sp ace as the R ix Fam ily Discovery Centre. W e are still calling ourselves the Library, but our initials (RFDC) work well with an old disco song, as an irreverent fellow librarian pointed out, so who know s, we m ay start ans wering the pho ne b y singing the new initials. It was just a move across the street, but planning for the new library taxed all of our resources. I’m not even going to touch on the challenges involved on working with the architects as all that frustration was over before I arrived. The activities of the past year were focused on the logistics of the actual move, because it was not just a move we were plan ning, it was s imultane ous ly a merge r and a collection s plit. There is only one corner of the universe you can The new library space was intended to house the joint collections of the library and three be certain of improving - m ajor jo urna l collection s pre vious ly held in se para te res earc h de partm ents . W e ha d to come up with a way to merge four collections into a space not much larger than the and that is your own existing VCC library. The four collections took up 2011 linear feet of shelving, and the self.” Aldous Huxley new library was plan ned to have a m axim um of 13 41 linear feet of s helving . W hat a squeeze! W e took exact m easurem ents o f all th e jo urnals, year by year, in order to dete rm ine how m uch spa ce e ach title would take , and how m any years we co uld ac com m oda te. W e also spent a lot of tim e consulting with the res earchers, to a scertain which m ate rials in their collections we could weed. Based on their feedback and our measurements we developed spreadsheet after spreadsheet - what volum es could go to th e new libra ry, wh at w ere duplicates , wh at w ere needed but w ould have to m ove to a storage fa cility, what could (gulp) be discarded. W e also had to develop a shelf map to merge the four journal collections into one, and we had to clearly label all the shelves in the different locations a nd in the ne w library to ens ure th e m overs k new wha t wen t whe re. W e were forced to make really hard decisions about our book collection. W e weeded. and weeded.. and weeded, until some days the piles of stuff to be thrown out seemed m ore th an w hat w e we re leaving on the she lves. During the planning phase we spent a lot of time consulting with the clinicians and other health professionals about how their library use and information needs would change when the library moved across the street. W e received a wide range of feedback running the gamut from encouragement and active support to righteous fury - but the feedback helped us dete rm ine that we needed to esta blish a rea ding ro om for the clinic staff and a Cancer Information Centre (CIC) for patients in the clinic. Two of the BCCA can cer cen tres h ave both a library an d a sepa rate C IC, so the idea w as n ot hard to accept. Unfortunately it meant that in addition to the weeding and planning for the merged library collection, we were also struggling to create a distinct CIC collection.
HLABC FORUM Page 11It’s Fun - C. Ra ym ent - con t.In our existin g Vancouver Ce ntre library collectio n we had patien t educatio n m ate rialsmixed into the regular clinical collection but we also had a separately shelved Hum anValues collection full of psychosocial resources for patients and professionals alike. Thedecision to create a CIC entailed assessing and weeding this collection, reintegrating theprofessional resources into the library collection, and at the same time separating out them ost heavily used p atient e duc ation m aterials from both collections for the future CIC .It helps to have lots of sorting space to do a project like this but our existing library shelveswe re full to bursting , and our workspace was severely lim ited . In th e end we got by,tha nk s to a loan of m any book -tru ck s from Ac adem ic Bookb inding and a clever, ifcomplicated, system of coloured dots. W e used lots of dots, lots of different colours ofdots, and som etimes e ven m ultiple coloured dots on s ingle books. I’m su re the library staffinvolve d in that convoluted pro ces s are still dream ing of dots in their sleep.Of co urse while all this planning was going on , the regular everyday work of being a librarycontinued. By November, the library staff were starting to feel overwhelmed by the weightof all the extra work so we reduced hours of access (for the public) to 1pm - 5pm. BCCAstaff were still able to get service from 8 to 5. W e remained on these reduced servicehours for a four month period, and we completely closed for a week before and a weekafter the move. The move itself went smoothly; the library was completely emptied in thefour hours forecast by the moving company! The movers were impressed by the amountof organizing and planning we had done ahead of time, and they told us some horrorsto ries about previous m oves they’d been involved in. By th e end of the m oving day,Sunday January 30th, we were all exhausted, but proud!W e sp ent the m onth after th e m ove establishing netw ork con nec tions, s orting out “I am always ready toworkspac e, trying to c om plete th e CIC collection proje ct, adding new journ al holdings into learn, although I do notthe catalogue, dealing with myriads of picky details. W e have come to realize that always like the things I amperh aps it was n ot a good idea to put the boo k collection at the far en d of the library. W eare all getting our exercise walking up and down the length of the library many times each taught.”day. Winston ChurchillTh e ou ter do ors of the Resea rch building rem ained lock ed fo r the firs t m onth for secu rityduring the m ove-in period, so clinic staff an d the public often experienced frustration intrying to get in to use the library. W e heard more than a few disgruntled comments,especially from the doctors who used to be right next door to us on the 4th floor of VCC.Lately we are noticing that the beauty of the new space, with floor to ceiling windows andcom fy chairs is starting to entice them over. W e are still planning the establishm ent of areading room up in a small corner of our old 4th floor space, and hope that will mollify theremainder of those busy clinicians.As of March 1st, the official opening of the new BC Cancer Research Centre, we are backto full operation, open to our s taff fro m 8am to 5pm , and to the p ublic fro m 9am to 5pm .The CIC is still not completed, but when it opens (in early April?) it will be located in thelobby of the cancer clinic and will be sta ffe d with volunte ers. T he public will m ost definitelybe welcome in the RFDC, but cancer clinic patients won’t have to cross the street to pickup the m ost us ually req ueste d m ate rial.The Canc er Agenc y’s vision in placing the library in the new res earch bu ilding is to ensurethat researchers, clinicians, and patients will all be rubbing shoulders in their search forinformation. The hope is that this will promote com munication between scientists andclinicians, to facilitate the transfer of knowledge, and at the same time put a human faceon the goal we are a ll working toward - curing cancer.
Page 12 VOLUME 28 ISSUE 3 FROM HOSPITAL LIBRARY TO REGIONAL LIBRARY FOR Anne Allgaier, Regional Librarian Princ e G eorg e Regional H osp ital, North ern H ealth A utho rity Ov er the years, the PGR H Library ha s un derg one several chan ges and trans form ations : in 1996 library staff were re duced to half tim e, w hile sim ulta neously the U BC Fa m ily Practice Program opened with 6 new Residents on site for the next two years. Today there are 14 Residents in the program. In 2001, library staff became full time again, and in the sam e year, funding was provided by the hospita l for OVID Medline, Cinahl, as well as online Micromedex, and the Cochrane Library. The last three years have included planning in a collaborative fashion with all the other libraries to ensure that the services for the Northern M edical Pro gram will be available fo r stud ents and facu lty. In the spring of 2003, existing library budgets in sm all hospitals thoughou t the Northern Health Authority were amalgamated into the PGRH Library’s budget, and the PGRH Library became a regional library, serving health facilities in the northern half of the prov ince. Althou gh the ex isting budg ets w ere very sm all, there was sufficient fu nding to be able to consider licensing various online resources so that all staff in NHA facilities would have access to online resources, especially those not already served by the Medical Library Service or the RNABC ’s Helen Randall Library. Understandably, our rem ote sites were not very happy about losing what few do llars were in their library budgets, but it was hoped that online access to several resources, including a selection of core online journals, would appease most people. “It is not always the In th e sum m er of 2 003 (b ad tim ing!) an online surve y atte m ptin g to assess their strongest who survive, information needs, was sent to all sites and all staff. Although the response rate was nor the most intelligent, very low, the message was clear: staff wanted the convenience of online databases, online books, and online journals. Accordingly, the licenses to Medline, Cinahl, and the but those who adapt and Cochrane Library were extended to all Northern Health sites. Unfortunately, the cost of change the most.” doing the same with our LW W Collection (Journals @ OVID) was too costly, as was Microm edex, or Up ToD ate . All users of d ata bases m ust co nta ct th e library for a u serid Charles Darwin and password, which is a barrier to the use of databases. Database usage has not changed significantly since our other sites were given access. The next step is to find ways to remove the barriers to access - most likely by sending the Librarian to these relatively remote sites for some instruction and training sessions for the staff. Since there are 1 9 ac ute care s ites in the NH A, this c ould be a length y process . The m ost recent developm ent is a pro posal to exte nd our lice nse fo r UpT oD ate to all No rthern Health s ites, with physicians donating their CME fund s to m ake it pos sible. Up To Da te is ex trem ely popular - utilization increase d by 41 % in the las t year. UpT oD ate really is up to date and is quite comprehensive, including general medicine, obstetrics and gynec ology, pediatrics, as well as drug inform ation a nd d rug interac tion inform ation. Topics included in U pT oD ate include the lates t tha t is to be fou nd in journal articles in Medline. As I write th is, plans are being developed to renovate the are a that th e library is c urrently located in, so we will be moving soon to a temporary, smaller location with lots of windows . By Septem ber 2 006 , we s hou ld be in a bra nd n ew libra ry, in close prox imity to the new lecture theatre that is going to be built as p art of th e Northe rn M edical Pro gram . Stay tun ed..
HLABC FORUM Page 13 LIONS GATE AND GUATEMALAAna Rosa BlueI have only just completed my first 6-months at Lions Gate, so I feel that I am just startingto get m y fee t we t. One of the best th ings I love about the job is that its giving m e a well-roun ded exp erience in a ll facets of library w ork . Since Lions Gate Hospital is part of Vancouver Coastal Health (VCH), it no longerfunctions in isolation from the other libraries in Vancouver Coastal Health. VCHencompasses Richmond Health Services Library, Vancouver Comm unity Library, VGHPatient and Fa m ily Learning Centre And Lions Ga te Hosp ital. The four libraries have tostart thinking as one, rather than as separate entities. Its a bit of a challenge when thelogistics are s epa rate, fo r exa m ple, ou r library catalogu es a re still sep arate ! Lion s G ateand Rich m ond will beco m e teaching ho spitals aga in, and thats e xciting. Because of my experience as a radiology technologist, and bibliographer to the B.C.Royal Co m m ission on He alth Ca re & C osts (1991), I fe el very m uch at hom e here, as wellas m y backgrou nd as a S panish-languag e health-care interpreter. My extensivereference ex perience in legal, business, philanthropic, post-seco ndary and public librarysettings has enabled me to confidently answer the diverse range of questions that comem y way at Lions Ga te Hosp ital. Prior to working at Lions Gate Hospital, I worked as a Research and InformationSp ecialist of the VG H & U BC Ho spital F oundatio n. I investig ated the philanth ropicinterests of the Foundations donors, including individuals, companies and otherfoundations. It was not strictly a library-related job, but all my skills as a librarian were putto good use. I would verify information on an individuals CV, or be asked to find thecau se o f dea th of an individual. “Life always bursts the I was an Inform ation Analyst at the Ca nadian Ven ture Excha nge. The Cana dian Venture boundaries of formulas.”Exchange was born out of the amalgamation of the Vancouver and Alberta StockExcha nge s, until we were bo ugh t out by the To ronto Stoc k E xch ang e. In this jo b, I Antoine de Saint-Exuperyperform ed d ue d iligence sea rches o n individuals/directors o f pub lic com pan ies wishing tobe listed on the stock exc hange. W e investigated for fraudulent activity, and wererequired to write reports for the surveillance officers of the Exchange. It was a greatlearning ex perience . As reference librarian of the Courthouse Library Society of B.C., I honed my skills as alegal researcher. I updated statutes, noted-up cases and indexed B.C. and Canadianlegislation for the two indexes published by the courthouse library. W hilst there, I studiedto becom e a court inte rpreter. I not only becam e an Acc redited Court Interpreter, but Icontinued my studies to become an Accredited Health-care Interpreter as well. My trainingas a court interprete r ha s com e in handy for a projec t near and dear to m y heart. Thisproje ct involves w ork ing with Cro wn C oun sel an d G uate m alan deleg ations to assist withthe interpretation and translation into Spanish of legal materials for use in the Canada-Gu atem ala O ral Trials Projec t.This Guatemalan project, funded by the Governments of Canada and British Columbia, aswell as CID A, (C ana dian Internationa l Developm ent A gen cy), is m ean t to edu cateGua tem alan prosecu tors, judges and lawyers on the intricacies of how crim es areinvestigated and criminal trials conducted in Canada. The Guatemalans send delegationsof adult learners to Vancou ver, and I was there as S panish-languag e interpreter for amock -trial and the course itself, while they were here for the course.
Page 14 VOLUME 28 ISSUE 3 Lion’s G ate and Gu atam ala - cont. Crown Co unsel and I dubbed tw o videota pes into S panish fo r ins tructio nal use in Guatemala. As well, we have translated written materials for the course. (The videos we dubbed and the course materials we translated are still in use today.) The m aterial covers very technical language, su ch as: crim e scene investiga tion tec hniques, basic and aerial photography, blood-splatter analysis, forensic dentistry, etc. The project has involved several phases and visits by the Guatemalans, and I have been involved since 2000. This involvem ent has com plete c hanged m y life. One of the best p arts, for m e, is the cooperation between all of the participants, from Guatemala and from C anada, who come together for the duration of the course, (the last one, last summ er, lasted 5- weeks), and we all work as a team, although we dont necessarily work together at any other time I thoroughly love my work with the Guatemalans and I shall continue my involvement with this project. It keeps up my practice of the Spanish language, and keeps my hand in the legal field. W hat better balance to the library world? “There is nothing more difficult to take in hand, more perilous to conduct or more uncertain in its success, than to take the lead in the introduction of a new order of things.” NOTES FROM THE AFTERLIFE: Machiavelli RETIRED IN THE SUNNY OKANAGAN - SORT OF Andy Buhler I retired from Health and Human Services Library a year ago last October. Since that time the HH&S Library has had both MCFD and MHR libraries merge into what was primarily a health-focused library. Now that library must serve many more clients, including those whose primary interests are social services and/or management/personnel materials. Those clients seem to require a number more AV materials (for training or group presentations) than did the health people HH&S originally served. Since the HH&S library has had limited staffing increases I have been the fortunate recipient of materials to catalogue on a contract basis. The first year I was sent only print materials (plus a database conversion project from MCFD to HH&S). However, with the changed needs of the added MCFD and MHR clients, I am now being given a number of video materials to catalogue and fewer print materials. This constitutes a change in the way the library clients request materials and in the library collection focus overall. _______________________________________________________________ ______ Notes From The Afterlife is a continuing feature. We welcome your ideas.
HLABC FORUM Page 15WEB SURVEY: CHANGESCompiled and comments added by Krista Clement, Forum editor.It is interesting to compare the personal response to change since last yearssurvey. Overall, we are pretty good at adapting to things, this year with evenmore confidence, perhaps gained in weathering the changes of the past few YAY!years. Best Changes:4. Did you (personally) do something for the first time ever in 2004? New job _ love the challenge & the change. Working on our website Deciding to quit my job and aggressively pursuing other opportunities.2004 Responses2005 ResponsesWell, we are a pretty active bunch!We travelled: sailed Alaska, travelled to Singapore and Australia, went to Spain,went to Costa Rica. cruised around the tip of South America - fabulous - and BOOtravelled to Newfoundland for the first time! Worst Changes:We tried new means of transportation: Bought a kayak. Rode the wooden roller Leaky condo repair jobcoaster at the PNE! Went biking in the Okanagan. costs.We did different things at work: Worked as an independent librarian consultant. Our organizationalPortered patients to OR during the strike. Made a decision to quit job, regardlessof whether or not another one was lined up. Luckily, opportunities presented structure changed and wethemselves, and I had to decline interviews once I had accepted a position. were placed in a division that maintains anWe faced some challenges: Had surgery for cancer. Moved after 14 years in 1 extremely rigid heirarchyplace. Dealt with new health challenges and contains lots of middle managers who seeAnd one lucky person enjoyed grandchild moving nearby. no value in the library.
Page 16 VOLUME 28 ISSUE 3 As an association, Question 5 shows that we definitely believe the Health Libraries profession is changing. YAY! Best Changes: Officially becoming part of a team of librarians within my health authority. 6. What have you seen change in our profession? New computers at work Computerization of resources and processes tops the list. and at home High emphasis on electronic resources. More online material. Increasing electronic publications, ejournals, e-databases, etc. Electronic journals have become mainstream. Cancellation of print journals. Electronic features. Move to Using health challenges digital world. to reasses Everything! The Internet in particular has become essential rather than optional. Dependence on online sources. Increased computer software advances and the advances in the services provided on the Internet. Greater reliability on the Internet as a way to get information very quickly. It is so easy to fall prey to its allure. In general the rise of the Web has established a watershed between the early Web years and the ubiquity of it now. More free access using Scirus & Google Scholar; more ways of communicating on the net such as Blogs. Library clients expect it all to be available on the net. We are spending a lot of time educating users about the availability and unavailability of online resources. Librarianship requires a whole new set of skills. BOO Increasing reliance on computer skills in all aspects of medical librarianship. Worst Changes: The profession is constantly grappling with the bountifulness and inadequacies of the Web for ourselves and our users. The impact of the evolving digital environment not only on reference services but also on serials management Having to wear and and interlibrary loan practices. For example, negotiation of licences, impact on adjust to bifocals! copyright, and varying Interlibrary loan permissions. Technology, of course: huge expecations, and an increased need to educate about what is good The worst change is no information. change. Almost no change here in 2004. Everyone’s expectations have changed. Less professional searching and more customer searching. Major shift to New management take enduser-focused research over the web. Library clients expect to be able to over the workplace. It search info themselves. More businesslike at all levels. Moved from being reference desk librarians, to connecting with the community; more collaboration was definitely a case of across libraries. More available online has changed the kinds of reference better the devil we knew requests (more difficult). Regionalization of health care has changed than the devil we did not expectations of the library and the place of librarians in the organization. know. Locally, several retirements but also new librarians energizing the profession.
HLABC FORUM Page 17HLABC Members saw changes in a variety of ways this year in their libraries.The top changes were staffing changes and the electronic environments.However, most comments were on the organizational changes. YAY! Best Changes: Lost 40 pounds! library staff solidarity2. Describe the one biggest change for your library last year (anything atall!)Staff changes: Staff members on leave and no replacements hired.Organizational changes: New management who do not understand what we do.Change in reporting structure within the health authority. The change is onlyconceptual at this time. Lots of planning to become a major teaching hospital andbringing the library up to standard. Increased workload due to expanded servicesto all health professionals throughout the region.New Software: New catalogue and expanding the "bookstore" services.Introduction on Bibliomondo. Moving to an new Integrated Library System.Implementation of lending component. New ILS at UBC.Hardware and facility changes: New computers and networked printers installed.Change of workplace. Planned and prepared last year for move this year from BOOclinic building to research building. Downsizing the library space by 40% Worst Changes:Not many changes can be bigger than this: We merged with another library (boy, new management;was that a big change!) Change in reporting structure. Personally, dealing with a contractor for our strata unit Health challenges getting in the way of goals!It looks as though the UBC Medical program changes will impact nearly half ofus. This will be a hot topic over the next year or two, I am sure!
Page 18 VOLUME 28 ISSUE 3 YAY! It’s always a bit risky to ask for anonymous advice! But I am reassured that Best Changes: nobody thought that HLABC needs to start over from scratch. Most of you thought we are doing pretty good, and only need “minor” changes. Getting published. So, to finish off this issue, here is the “suggestion box” for us to all consider. conference attendance 8. What suggestions would you like to pass on (anonymously) for change and the new ideas and in HLABC? people they bring into your work life More members involved in the Association More involvement from more members. All members would be ideal! I would like to see more people getting involved in running the association. Few people volunteer for executive positions and other planning committees. More members, period. We need more new members, and no offense, younger members. We need to reach out beyond the traditional library community to all professionals involved in health information. Increase in promotion; reaching out to library school students. One of the problems is that although the membership is small, it is very diverse and what is of interest to one group another finds totally foreign or insignificant. A more politically active Association. Play a greater political advocacy role promoting health science libraries within health care to nonlibrarians. More interaction with other library organizations and other health organizations. Perhaps more linkages with other groups would be useful - eg Alberta groups, PNC groups - but then the BC focus gets lost. Calendar changes Offer some CE courses in the evening, so more members could attend. BOO Worst Changes: Procedural changes Need to run the meetings a bit more business like. Time is limited, want to make the most of it when I am at meetings. Socials are different, it’s fine for increased workload them to be casual! Increase outreach to non-Lower mainland HLABC members by things like videoconferencing, increase use of e-mail use for discussing Family illness. topics that used to be just done at meetings.