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Social Media & Networks
                              How to survive online
                             or “your [next] employer is watching you!”




Business.bournemouth.ac.uk                                                1
Social Media & Network(ing)
                                                 Image Source: stock.xchng



    • Identify the importance of
      your online activity.
    • Recognise and understand
      the importance of monitoring
      your „digital footprint‟.
    • Awareness of online activity
    • Reflect on what will you do
      with this information?

Business.bournemouth.ac.uk                                               2
Before we start …




Business.bournemouth.ac.uk                   3
What‟s your favourite drink?

      1.    Water
      2.    Coffee
      3.    Tea
      4.    Beer
      5.    Wine
      6.    Whiskey



Business.bournemouth.ac.uk                              4
Do you consider your online activity „safe‟?


      1. Yes
      2. No
      3. Not sure




Business.bournemouth.ac.uk                                              5
“… I‟m blowing the airport sky high!”

                                                             Source: BBC News



   “A man who posted a
   message on Twitter
   threatening [due to
   frustration at it‟s closure
   because of snow] to blow
   an airport "sky high" has
   been found guilty of
   sending a menacing
   electronic
   communication.”
   May 10th, 2010

Business.bournemouth.ac.uk                                                  6
The District Judge ruled that…
                                                    Source: BBC News




   “… the Tweet was „of a menacing nature in the
   context of the times in which we live‟.”




Business.bournemouth.ac.uk                                         7
Social Media is …
                                                 Image Source: stock.xchng



   •    “… media designed to be
        disseminated through social
        interaction, created using
        highly accessible and scalable
        publishing techniques.”

   •    “… any form of online
        publication or presence that
        allows end users to engage in
        multi-directional conversations
        in or around the content on the
        website.“



Business.bournemouth.ac.uk                                               8
In the last seven years …
                                                     Source: The Daily Mail

   •    Mark Zuckerberg is worth £9 billion!
   •    Facebook has 350 million users
        active every day (~50%), 35 million
        people change their status EVERY
        day.
   •    2% of all searches on Google in 2010
        included the word „Facebook‟.
   •    Egyptian named his new-born
        „Facebook‟ after success Facebook
        had on Egyptian protests.
   •    Facebook is available in 76
        languages.
   •    7,545 phone calls to the Police in
        2010 related to Facebook content.
Business.bournemouth.ac.uk                                               9
Two Simple Rules …
                                                        Image Source: stock.xchng




                                            What happened in
           NEVER say anything online
                                            Vegas STAYS on
            you wouldn‟t say to your
                                               Facebook
            Mother or Grandmother?
                                              (… forever?)

Business.bournemouth.ac.uk                                                    10
Some Examples



Business.bournemouth.ac.uk                   11
“United Airlines broke my guitar”
                                                       Image Source: stock.xchng



   •       YouTube: 10.9 million views
           since July 2009!
   •       YouTube: 2 further songs as
           saga unfolded.
   •       YouTube: Taylor Guitars gets
           media coverage as it supports
           the band by donating free guitars
           to the band.
   •       United Airlines share price fell
           10% in weeks following media
           coverage
Business.bournemouth.ac.uk                                                   12
Professional Misconduct
                                                   Source: BBC News



   “A prison officer has
   been dismissed for gross
   misconduct after being
   caught making friends
   with [current and former]
   inmates on the social
   networking website
   Facebook.”

   March 23rd, 2009


Business.bournemouth.ac.uk                                       13
Don‟t criticise your employer
                                                         Source: BBC News



   “Thirteen cabin crew
   staff have been sacked
   by Virgin Atlantic over
   their use of a social
   networking website …
   following claims staff
   used Facebook to
   criticise its safety
   standards and call
   passengers „chavs‟.”
   October 31st, 2008

Business.bournemouth.ac.uk                                             14
Your first day at work … ?
                                                      Source: Mail Online



   “ …the words 'first day at work
   OMG So dull!!' and „I‟m so totally
   bored‟ came back to haunt her
   when her boss discovered them
   as he surfed the net.”

   “Following your comments made
   on Facebook … we end your
   employment with [company
   name] with immediate effect.‟”




   February 26th, 2009

Business.bournemouth.ac.uk                                             15
The accidental Tweet
                                                Source: The Indepentdent



   “Chris Huhne discovered the
   perils of social media last
   night when he appeared to
   accidentally post a private
   message on Twitter.

   Mr Huhne wrote: "From
   someone else fine but I do not
   want my fingerprints on the
   story.“


   October 8th, 2011

Business.bournemouth.ac.uk                                            16
Even in death …
                                           Source: The Daily Mail



   “Friends set up a remembrance
   page to the „model pupil‟ on
   Facebook so well-wishers could
   post messages. “

   “But amidst the fond memories
   came sick postings including one
   which said: „Natasha wasn‟t
   bullied, she was just a whore‟,
   while another said: „She caught
   the train to heaven LOL‟


   February 23, 2011

Business.bournemouth.ac.uk                                    17
Something closer to home …
                                                  Source: BBC News



   “The RNLI has apologised for
   what it described as an
   "offensive" video made by
   members of its Dorset lifeguard
   team and posted on the internet.

   “The video, entitled "Lifeguards
   Awesome", features Poole
   lifeguards in uniform on
   Sandbanks beach. It includes
   simulated sex scenes and an
   impersonation of Adolf Hitler.”


   October 28th, 2011
Business.bournemouth.ac.uk                                     18
Would You Lie on Your CV?


      1.    Yes
      2.    No
      3.    Bend the Truth
      4.    Exaggerate




Business.bournemouth.ac.uk                           19
It‟s not all doom and
                             gloom .. Is it?


Business.bournemouth.ac.uk                      20
When Social Media works for YOU

                                                           Source: BBC News



   “Greyson Chance impresses
   Ellen De Generes with his
   rendition of Lady Gaga's song
   „Paparazzi‟.”

   “[Greyson Chance ] a 12-year-old
   boy who became a hit on
   YouTube with his cover version of
   Lady Gaga's Paparazzi has
   received a phone call from the
   pop star.”
   May 14th, 2010


Business.bournemouth.ac.uk                                               21
"The Fully Sick Rapper"

                                                                     Source: Business Insider



   “Since being locked in quarantine
   on December 9, 2009, the viral-
   man-turned-viral-success turned
   his fight against tuberculosis into
   a series of comedic rap music.”

   “… is now busy consulting social
   media campaigns, hosting and
   judging a music contest and
   sifting through offers for
   sponsorships and
   endorsements.”
   August10th, 2010
                                                   Click to view …
Business.bournemouth.ac.uk                                                                 22
„Queen of the Mommy Bloggers‟: Heather Armstrong

                                                                     Source: New York Time



   “I lost my job today. My direct
   boss and the Human Resources
   representative pulled me into one
   of three relatively tiny conference
   rooms and informed me that the
   company no longer had any use
   for me. Essentially, they
   explained, they didn‟t like what I
   had expressed on my Website. I
   got fired because of my
   blogging.”


   February 23rd, 2010

Business.bournemouth.ac.uk                                                              23
Law must keep up with Technology
                                                      Source: Telegraph



   “The widening gap
   between technological
   advance, internet culture
   and the law has already
   led to expensive and
   pointless absurdities being
   played out in our
   courtrooms.”

   November 12th, 2010


Business.bournemouth.ac.uk                                           24
What about
                             the „law‟?


Business.bournemouth.ac.uk                25
Do „traditional‟ laws apply online?



      1. Yes
      2. No
      3. Not sure




Business.bournemouth.ac.uk                                     26
Are posts on Social Media websites „private‟?




      1. Yes
      2. No
      3. Not sure




Business.bournemouth.ac.uk                                               27
Can an employer check on employees
                          through/using Social Media?

      1.    Yes
      2.    No
      3.    Not Sure
      4.    I hope not!




Business.bournemouth.ac.uk                                    28
Legal Evidence and Social Media
                                                    Image Source: stock.xchng


    Generally - any post made
    online should be considered
    the same as email, text
    message, fax message,
    letter (the written word). This
    information is discoverable
    and can lead to liability.




Business.bournemouth.ac.uk                                                29
How Private is your Facebook Data?
                                                      Source: Channel 4 News


   As part of his research into privacy
   law this summer, 24-year-old Austrian
   law student Max Schrems asked
   Facebook to turn over all the data the
   social networking site had collected
   on him for the past three years, as is
   his right under European data
   protection legislation.

   In response, Facebook sent him a CD
   containing more than 1,200 pages of
   wall posts, messages, removed
   friends, and "pokes" - activity that Mr
   Schrems thought had been deleted.



   October 24th, 2011
Business.bournemouth.ac.uk                                                30
What about your
                              employability?


Business.bournemouth.ac.uk                     31
Employers and Social Media
                                                      Source: Mashable



   •    Almost half of all companies now screen
        potential employees‟ social media profile
        prior to hiring or interviewing.

   •    The study concluded that “… 35% of
        employers reported they have found
        content on social networking sites that
        caused them not to hire the candidate.”




Business.bournemouth.ac.uk                                         32
The Interview Starts Before You Meet HR

                                                             Source: Suite101



   •    “… [the] employer relies on
        feedback from staff of the nearby
        hotel and taxi firm as part of its
        applicant screening process.”

   •    “… the best way to assess a
        candidate‟s true colour is not by
        the answers to interview
        questions, but by determining
        how the person acts when he or
        she is in a normal, everyday
        situation.”



Business.bournemouth.ac.uk                                                33
What you must consider …
                                                Image Source: stock.xchng


   •     Online activity can be seen by
         more people than you realise.
   •     You DO NOT control your
         online „footprint‟.
   •     Your friends may not always
         be your friends.
   •     Anyone can find out what you
         did last summer!
   •     Employers are checking you
         out online BEFORE they ask
         you for an Interview!

Business.bournemouth.ac.uk                                            34
What can I do?
                                          Image Source: stock.xchng


   •     Look closely at your Privacy
         settings on EACH network
         website.

   •     Read the T&Cs before you
         sign up to any website!

   •     Consider having a separate
         profile on the networks for
         private and professional
         activities.

Business.bournemouth.ac.uk                                      35
What else can I do?
                                               Image Source: stock.xchng



   Don‟t be silly; don‟t
   write anything that will
   come back and haunt
   you in 2, 5, 10 years
   time!
   If in doubt, don’t do it!




Business.bournemouth.ac.uk                                           36
When the Law works
                                              Source: Out-law.com



   “Ventura was wrong to sack
   Whitham because the reasons
   given for her dismissal were not
   reasonable, the Tribunal ruled.
   The company had claimed that
   Whitham's comments had put the
   firm's reputation "at risk" and had
   the potential to ruin its
   relationship with a key client,
   Volkswagen, it said.”




   September 26th, 2011

Business.bournemouth.ac.uk                                     37
… and finally?
                                                       Adapted from: Danny Brown


    • What your Parents told you … that also apply to
      Social Media:

          • How would you like it if someone did that to you?
          • If you can‟t say anything good about someone, don‟t
            say it all.
          • Everything in moderation.
          • Think before you speak.
          • Don‟t put all your eggs in one basket.


Business.bournemouth.ac.uk                                                   38
Do you consider your online activity „safe‟?


      1. Yes
      2. No
      3. Not sure




Business.bournemouth.ac.uk                                              39
MyBU Activity: Reflective Blog

    • Reflect on your own use of
      social network:
          • Which networks do you use
            and/or belong to?
          • Will you change your online
            behaviour?
          • What else can you do to
            protect your online „footprint‟?
    • Your entry is private!

Business.bournemouth.ac.uk                                40
And finally …



Business.bournemouth.ac.uk                   41
Business.bournemouth.ac.uk   42
Thank You



Business.bournemouth.ac.uk               43

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How to survive online: Social media networking tips

  • 1. Social Media & Networks How to survive online or “your [next] employer is watching you!” Business.bournemouth.ac.uk 1
  • 2. Social Media & Network(ing) Image Source: stock.xchng • Identify the importance of your online activity. • Recognise and understand the importance of monitoring your „digital footprint‟. • Awareness of online activity • Reflect on what will you do with this information? Business.bournemouth.ac.uk 2
  • 3. Before we start … Business.bournemouth.ac.uk 3
  • 4. What‟s your favourite drink? 1. Water 2. Coffee 3. Tea 4. Beer 5. Wine 6. Whiskey Business.bournemouth.ac.uk 4
  • 5. Do you consider your online activity „safe‟? 1. Yes 2. No 3. Not sure Business.bournemouth.ac.uk 5
  • 6. “… I‟m blowing the airport sky high!” Source: BBC News “A man who posted a message on Twitter threatening [due to frustration at it‟s closure because of snow] to blow an airport "sky high" has been found guilty of sending a menacing electronic communication.” May 10th, 2010 Business.bournemouth.ac.uk 6
  • 7. The District Judge ruled that… Source: BBC News “… the Tweet was „of a menacing nature in the context of the times in which we live‟.” Business.bournemouth.ac.uk 7
  • 8. Social Media is … Image Source: stock.xchng • “… media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques.” • “… any form of online publication or presence that allows end users to engage in multi-directional conversations in or around the content on the website.“ Business.bournemouth.ac.uk 8
  • 9. In the last seven years … Source: The Daily Mail • Mark Zuckerberg is worth ÂŁ9 billion! • Facebook has 350 million users active every day (~50%), 35 million people change their status EVERY day. • 2% of all searches on Google in 2010 included the word „Facebook‟. • Egyptian named his new-born „Facebook‟ after success Facebook had on Egyptian protests. • Facebook is available in 76 languages. • 7,545 phone calls to the Police in 2010 related to Facebook content. Business.bournemouth.ac.uk 9
  • 10. Two Simple Rules … Image Source: stock.xchng What happened in NEVER say anything online Vegas STAYS on you wouldn‟t say to your Facebook Mother or Grandmother? (… forever?) Business.bournemouth.ac.uk 10
  • 12. “United Airlines broke my guitar” Image Source: stock.xchng • YouTube: 10.9 million views since July 2009! • YouTube: 2 further songs as saga unfolded. • YouTube: Taylor Guitars gets media coverage as it supports the band by donating free guitars to the band. • United Airlines share price fell 10% in weeks following media coverage Business.bournemouth.ac.uk 12
  • 13. Professional Misconduct Source: BBC News “A prison officer has been dismissed for gross misconduct after being caught making friends with [current and former] inmates on the social networking website Facebook.” March 23rd, 2009 Business.bournemouth.ac.uk 13
  • 14. Don‟t criticise your employer Source: BBC News “Thirteen cabin crew staff have been sacked by Virgin Atlantic over their use of a social networking website … following claims staff used Facebook to criticise its safety standards and call passengers „chavs‟.” October 31st, 2008 Business.bournemouth.ac.uk 14
  • 15. Your first day at work … ? Source: Mail Online “ …the words 'first day at work OMG So dull!!' and „I‟m so totally bored‟ came back to haunt her when her boss discovered them as he surfed the net.” “Following your comments made on Facebook … we end your employment with [company name] with immediate effect.‟” February 26th, 2009 Business.bournemouth.ac.uk 15
  • 16. The accidental Tweet Source: The Indepentdent “Chris Huhne discovered the perils of social media last night when he appeared to accidentally post a private message on Twitter. Mr Huhne wrote: "From someone else fine but I do not want my fingerprints on the story.“ October 8th, 2011 Business.bournemouth.ac.uk 16
  • 17. Even in death … Source: The Daily Mail “Friends set up a remembrance page to the „model pupil‟ on Facebook so well-wishers could post messages. “ “But amidst the fond memories came sick postings including one which said: „Natasha wasn‟t bullied, she was just a whore‟, while another said: „She caught the train to heaven LOL‟ February 23, 2011 Business.bournemouth.ac.uk 17
  • 18. Something closer to home … Source: BBC News “The RNLI has apologised for what it described as an "offensive" video made by members of its Dorset lifeguard team and posted on the internet. “The video, entitled "Lifeguards Awesome", features Poole lifeguards in uniform on Sandbanks beach. It includes simulated sex scenes and an impersonation of Adolf Hitler.” October 28th, 2011 Business.bournemouth.ac.uk 18
  • 19. Would You Lie on Your CV? 1. Yes 2. No 3. Bend the Truth 4. Exaggerate Business.bournemouth.ac.uk 19
  • 20. It‟s not all doom and gloom .. Is it? Business.bournemouth.ac.uk 20
  • 21. When Social Media works for YOU Source: BBC News “Greyson Chance impresses Ellen De Generes with his rendition of Lady Gaga's song „Paparazzi‟.” “[Greyson Chance ] a 12-year-old boy who became a hit on YouTube with his cover version of Lady Gaga's Paparazzi has received a phone call from the pop star.” May 14th, 2010 Business.bournemouth.ac.uk 21
  • 22. "The Fully Sick Rapper" Source: Business Insider “Since being locked in quarantine on December 9, 2009, the viral- man-turned-viral-success turned his fight against tuberculosis into a series of comedic rap music.” “… is now busy consulting social media campaigns, hosting and judging a music contest and sifting through offers for sponsorships and endorsements.” August10th, 2010 Click to view … Business.bournemouth.ac.uk 22
  • 23. „Queen of the Mommy Bloggers‟: Heather Armstrong Source: New York Time “I lost my job today. My direct boss and the Human Resources representative pulled me into one of three relatively tiny conference rooms and informed me that the company no longer had any use for me. Essentially, they explained, they didn‟t like what I had expressed on my Website. I got fired because of my blogging.” February 23rd, 2010 Business.bournemouth.ac.uk 23
  • 24. Law must keep up with Technology Source: Telegraph “The widening gap between technological advance, internet culture and the law has already led to expensive and pointless absurdities being played out in our courtrooms.” November 12th, 2010 Business.bournemouth.ac.uk 24
  • 25. What about the „law‟? Business.bournemouth.ac.uk 25
  • 26. Do „traditional‟ laws apply online? 1. Yes 2. No 3. Not sure Business.bournemouth.ac.uk 26
  • 27. Are posts on Social Media websites „private‟? 1. Yes 2. No 3. Not sure Business.bournemouth.ac.uk 27
  • 28. Can an employer check on employees through/using Social Media? 1. Yes 2. No 3. Not Sure 4. I hope not! Business.bournemouth.ac.uk 28
  • 29. Legal Evidence and Social Media Image Source: stock.xchng Generally - any post made online should be considered the same as email, text message, fax message, letter (the written word). This information is discoverable and can lead to liability. Business.bournemouth.ac.uk 29
  • 30. How Private is your Facebook Data? Source: Channel 4 News As part of his research into privacy law this summer, 24-year-old Austrian law student Max Schrems asked Facebook to turn over all the data the social networking site had collected on him for the past three years, as is his right under European data protection legislation. In response, Facebook sent him a CD containing more than 1,200 pages of wall posts, messages, removed friends, and "pokes" - activity that Mr Schrems thought had been deleted. October 24th, 2011 Business.bournemouth.ac.uk 30
  • 31. What about your employability? Business.bournemouth.ac.uk 31
  • 32. Employers and Social Media Source: Mashable • Almost half of all companies now screen potential employees‟ social media profile prior to hiring or interviewing. • The study concluded that “… 35% of employers reported they have found content on social networking sites that caused them not to hire the candidate.” Business.bournemouth.ac.uk 32
  • 33. The Interview Starts Before You Meet HR Source: Suite101 • “… [the] employer relies on feedback from staff of the nearby hotel and taxi firm as part of its applicant screening process.” • “… the best way to assess a candidate‟s true colour is not by the answers to interview questions, but by determining how the person acts when he or she is in a normal, everyday situation.” Business.bournemouth.ac.uk 33
  • 34. What you must consider … Image Source: stock.xchng • Online activity can be seen by more people than you realise. • You DO NOT control your online „footprint‟. • Your friends may not always be your friends. • Anyone can find out what you did last summer! • Employers are checking you out online BEFORE they ask you for an Interview! Business.bournemouth.ac.uk 34
  • 35. What can I do? Image Source: stock.xchng • Look closely at your Privacy settings on EACH network website. • Read the T&Cs before you sign up to any website! • Consider having a separate profile on the networks for private and professional activities. Business.bournemouth.ac.uk 35
  • 36. What else can I do? Image Source: stock.xchng Don‟t be silly; don‟t write anything that will come back and haunt you in 2, 5, 10 years time! If in doubt, don’t do it! Business.bournemouth.ac.uk 36
  • 37. When the Law works Source: Out-law.com “Ventura was wrong to sack Whitham because the reasons given for her dismissal were not reasonable, the Tribunal ruled. The company had claimed that Whitham's comments had put the firm's reputation "at risk" and had the potential to ruin its relationship with a key client, Volkswagen, it said.” September 26th, 2011 Business.bournemouth.ac.uk 37
  • 38. … and finally? Adapted from: Danny Brown • What your Parents told you … that also apply to Social Media: • How would you like it if someone did that to you? • If you can‟t say anything good about someone, don‟t say it all. • Everything in moderation. • Think before you speak. • Don‟t put all your eggs in one basket. Business.bournemouth.ac.uk 38
  • 39. Do you consider your online activity „safe‟? 1. Yes 2. No 3. Not sure Business.bournemouth.ac.uk 39
  • 40. MyBU Activity: Reflective Blog • Reflect on your own use of social network: • Which networks do you use and/or belong to? • Will you change your online behaviour? • What else can you do to protect your online „footprint‟? • Your entry is private! Business.bournemouth.ac.uk 40

Editor's Notes

  1. [twitter]I am blowing the airport sky high! BBC News http://is.gd/A8akr6 [/twitter]
  2. [twitter]Judge said the tweet was of a menacing nature in the context of the time in which we live [/twitter]
  3. [twitter]The sacked nun, a baby called Facebook and the story of the worlds most popular website http://is.gd/IV43gP [/twitter]
  4. [twitter] YouTube - CBS News: Singers Sweet Revenge: http://is.gd/Cft6un [/twitter]
  5. [twitter]Professional Misconduct: BBC News http://is.gd/kxBLB1 [/twitter]
  6. [twitter]Dontcriticise your employer: BBC News http://is.gd/W6P1iZ [/twitter]
  7. [twitter]What you dont want to say online on your first day in a new job: http://is.gd/3yFXs9 [/twitter]
  8. [twitter] Fingered! Accidental tweet comes back to embarrass Huhne: http://is.gd/dtm0QR [/twitter]
  9. [twitter]Cyber-bulling:Even in death, my Natasha cannot escape the bullies http://is.gd/3bvBa2 [/twitter]
  10. [twitter] Poole lifeguards in Hitler YouTube videohttp://is.gd/130GRP [/twitter]
  11. [twitter] YouTube – Life in Quarantine - The Fully Sick Rapper: http://is.gd/h9jmYK [/twitter]
  12. [twitter]Queen of the Mommy Bloggers: http://is.gd/WEceJ1 [/twitter]
  13. [twitter]Almost half of all companies now screen potential employees profile prior to hiring or interviewing: http://is.gd/LpwsGb [/twitter]
  14. [twitter] The Job Interview Starts Before You Meet HRhttp://is.gd/whhjAm [/twitter]
  15. [twitter] Consider how your actions will be perceived by others who may not know you [/twitter]
  16. [twitter] What can I do to protect myself online (discuss in the reflective blog) [/twitter]
  17. [twitter]Don’t write anything that will come back and haunt you in 2, 5, or 10 years time [/twitter]
  18. [twitter] UK firm unfairly dismissed employee for Facebook comments, Tribunal rules: http://is.gd/3cMcBI [/twitter]
  19. [twitter] YouTube - A real person, a lot like you: http://is.gd/1Rx2XK [/twitter]