1. THE FACILITATIVE
CONTINUUM…
A New Approach to Conversation…

2. You are all leaders in your community
•Influence others
•Clear goals in mind
•Creative Thinkers
•Proactive

3. Influencing Others…
The role of the Supervisor is a difficult one, as this role
is being scrutinized from both hierarchical ends of the
spectrum.
Many Supervisors acknowledge a disconnect between
themselves and those who are working under them.
How can we communicate with those who are working
with us to provide a more productive and cooperative
system?

4. The Psychology of Influence…
Dr. Albert Ellis and language
Rational Emotive Behavior
Facilitative vs. Directive discourse
Not what we say, but how we say it…

6. Directive Communication vs.
Facilitative Communication
“A directive use of power emphasizes the strengths of the leader in
terms of expert knowledge, experience, and/or in terms of
charismatic or symbolic roles through which the leader represents a
larger reality than his or her own personal presence.”
•I’m older than you, I’m smarter than you
•My title makes me more superior
•So you listen to me

7. Directive Communication vs.
Facilitative Communication
“In contrast, the "facilitative" use of power emphasizes the
strengths of the subordinates in terms of their own personal agency
and inner wisdom as well as available resources through their life
experience and social supports.”
• There is a goal
•The solution is within you not me
•How can we work together to achieve this
goal?

8. The answer can be found in…