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Online Behavioral Assessments and their
   applications in Talent Management
            Speaker: Camilo Paredes

             PDA International
                Argentina
Agenda


Introduction: what are online Behavioral Assessments?
How do they provide objective information for decision making in talent
management practices?
        Recruitment and Selection
        Development
        Training
        Leadership Coaching
Questions & Answers
Agenda


Introduction: what are online Behavioral Assessments?
How do they provide objective information for decision making in talent
management practices?
        Recruitment and Selection
        Development
        Training
        Leadership Coaching
Questions & Answers
Behavioral assessments describe and predict
                                  people’s behavioral profile




   Online behavioral assessment tools analyze individuals’ behavioral profiles
   They identify individuals’ abilities; what their strengths are and where they
    have an opportunity for development
   They are used in several HR practices, such as Selection, Training and
    Development, and Leadership Coaching
   The reports produced focus on describing the person’s profile in relation to
    the workplace: how they generate new contacts, build relationships and
    negotiate, how they close sales, follow up with clients, etc.
The tools also give you insights into an
                                         individual’s behavioral profile as it relates to
                                         many areas of the job position


The reports will describe the following aspects:

     Leadership style
     Decision-making style
     How to lead this person to success
     Emotional Intelligence
     Persuasive skills
     Analytical skills
     Sales skills
     Motivation level
     Main skills and strengths
     Areas of improvement
The tools also give you insights into an
                                       individual’s behavioral profile as it relates to
                                       many areas of the job position


•   The reports will describe the following aspects:
      Leadership style                             Proactive Leader
                                                    Administrative Leader
      Decision-making style                        Counselor
      How to lead this person to success           Dynamic Leader
                                                    Implementor
      Emotional Intelligence                       Negotiator
                                                    Technical Leader
      Persuasive skills
      Analytical skills
      Sales skills
      Motivation level
      Main skills and strengths
      Areas of improvement
The tools also give you insights into an
                                       individual’s behavioral profile as it relates to
                                       many areas of the job position


•   The reports will describe the following aspects:
      Leadership style
      Decision-making style                        Risk-Taker
                                                    Conflicted
      How to lead this person to success           Cautious
      Emotional Intelligence
      Persuasive skills
      Analytical skills
      Sales skills
      Motivation level
      Main skills and strengths
      Areas of improvement
The tools also give you insights into an
                                      individual’s behavioral profile as it relates to
                                      many areas of the job position


•   The reports will describe the following aspects:
      Leadership style
      Decision-making style
                                                   Natural Behavioral Style
      How to lead this person to success          Communication method
      Emotional Intelligence                      Motivators
                                                   Strengths
      Persuasive skills
      Analytical skills
      Sales skills
      Motivation level
      Main skills and strengths
      Areas of improvement
The tools also give you insights into an
                                       individual’s behavioral profile as it relates to
                                       many areas of the job position


•   The reports will describe the following aspects:
      Leadership style
      Decision-making style
      How to lead this person to success
                                                    Rational
      Emotional Intelligence
                                                    Balanced
      Persuasive skills                            Emotional
      Analytical skills
      Sales skills
      Motivation level
      Main skills and strengths
      Areas of improvement
Agenda


Introduction: what are online Behavioral Assessments?
How do they provide objective information for decision making in talent
management practices?
        Recruitment and Selection
        Development
        Training
        Leadership Coaching
Questions & Answers
Creating an effective and mature talent
                                 management program should be a high priority
                                 for companies



A mature Talent Management system provides many benefits:

   Half the rate of turnover
   Twice the rate of promotions
   80% better in developing great leaders
   92% better at creating a pipeline of ready successors
   71% higher scores on employee engagement
   68% greater ability to plan for future talent needs
   62% high scores on developing employees
Assessments can be leveraged in many facets of
                                 talent management



• Select the ideal                                        • Understand the
  candidate for the                                         development needs of
  position                                                  employees through
                                                            PDA

                         Recruitment
                                           Development
                         and Selection




                           Leadership
                                             Training
                            Coaching

• Teach leader self-awareness,                            • Apply actions to
  identify                                                  address development
  profiles of the team and                                  needs
  the environment
One of the main strengths of assessments are
                                 the use in recruitment and selection processes



• Select the ideal                                        • Understand the
  candidate for the                                         development needs of
  position                                                  employees through
                                                            PDA

                         Recruitment
                                           Development
                         and Selection




                           Leadership
                                             Training
                            Coaching

• Teach leader self-awareness,                            • Apply actions to
  identify                                                  address development
  profiles of the team and                                  needs
  the environment
Companies currently struggle with
hiring decisions, with personality and
motivation cited as the main mistakes
made
Assessments allows you to easily
                                        select the ideal candidate for the
                                        position, thus reducing bad hiring
                                        decisions



                              Assessment of                                         Individual
                               Candidates                                       Candidate Analysis

• Job Fit Model         • Manage high-            • Compare and             • Assess candidate’s
  (Lower level            volume with little        contrast pool of          fit with open
  recruitment)            burden through            candidates with           positions
• Competencies            online evaluation         compatibility           • Provides
  Model                 • Centralized               studies                   information for the
  (Executive              information on all      • Easily identify ideal     interview phase
  recruitment)            Candidates                candidates
                        • Compatible with
                          assessment centers
                          and 360 systems

                                                        Group Candidate
     Develop Criteria
                                                            Analysis
Different reports allow you to
                                   compare candidates against basic
                                   selection criteria

The Job Fit Report shows the ranking of compatibility among candidates for different
positions

Sales Supervisor
Different reports allow you to
                                  compare candidates against basic
                                  selection criteria

The Group Competency Report compares the different candidates against required
competencies
Making the right choice in your
                                 selection is important as hiring new
                                 people is a significant cost to companies


Costs of Hiring a New Employee


                 Hiring                                Training
 Advertising/Recruitment                 Orientation

 Pre-employment assessment               Trainers

 Interviewing                            Training materials

 Travel                                  Equipment

 Signing bonus                           Technology

 Relocation                              Benefit set up
Improving hiring practices means less
                                            turnover and significant cost savings


Example Scenario:

                   IT Services Organization with 500 employees
                            Annual Salary = Rs. 300,000                      Recruitment         5%
                                                                             Selection           5%
      Current Selection Practices             Improved Selection Practices   Training/Development       20%
                                                                             Lost Effectiveness  20%
10% turnover (50 hires/year)             8% turnover (40 hires/year)
                                                                             Total        50%
x cost of hiring                         x cost of hiring                            of annual salary
       Rs 7,500,000 Annual Cost                 Rs 6,000,000 Annual Cost




                             Rs. 1,500,000
                           Annual Cost Savings
Using valid assessment programs pay for
      themselves many times over



 Turnover

 Employee productivity, motivation and performance

 Efficient recruitment process

 Time and cost savings

 Objectivity in results
Behavioral assessments can be leveraged in
                                 many facets of talent management



• Select the ideal                                        • Understand the
  candidate for the                                         development needs of
  position                                                  employees through
                                                            PDA

                         Recruitment
                                           Development
                         and Selection




                           Leadership
                                             Training
                            Coaching

• Teach leader self-awareness,                            • Apply actions to
  identify                                                  address development
  profiles of the team and                                  needs
  the environment
Assessments can be used to identify
                                          development goals for employees


                • Employees complete the assessment online in order to understand their current
                  situation and to ensure they have self-awareness of their profile
   Self-        • They are then engaged in feedback sessions, either individually or in groups, in
 Awareness        order to identify and explain their profiles, strengths and areas for improvement




              • Assessments reports can be used to measure the fit between the individual’s
                current profile and that of their desired profile (be it with their current position,
Identify Gaps   future positions or compared with a group)




                • A diagnostic report is prepared which outlines development goals and
                  corresponding training needs
 Diagnostic
Assessments can be leveraged in many facets of
                                 talent management



• Select the ideal                                        • Understand the
  candidate for the                                         development needs of
  position                                                  employees through
                                                            PDA

                         Recruitment
                                           Development
                         and Selection




                           Leadership
                                             Training
                            Coaching

• Teach leader self-awareness,                            • Apply actions to
  identify                                                  address development
  profiles of the team and                                  needs
  the environment
Based on these development goals,
               employees can be targeted with many
               types of trainings



Effective Communication
Leadership
Team Integration
Emotional Intelligence
Negotiation
Conflict Management
Behavioral assessments can be leveraged in
                                 many facets of talent management



• Select the ideal                                        • Understand the
  candidate for the                                         development needs of
  position                                                  employees through
                                                            PDA

                         Recruitment
                                           Development
                         and Selection




                           Leadership
                                             Training
                            Coaching

• Teach leader self-awareness,                            • Apply actions to
  identify                                                  address development
  profiles of the team and                                  needs
  the environment
Using assessments in leadership
                                          coaching provides the leader with
                                          awareness about their self and the team


• Leaders complete the
                                                    Assessment of
  assessments online and                             Employees
  receive a personalized                                                         • In a group activity led by a
  feedback session                       • Analyze and discuss the                 Consultant or the HR
• In this session, consultants             Reports of the employees                professional in charge we
  or HR professional in                    with the leader, so that the            share with the entire
  charge help them to                      leader may know and                     group the
  identify their leadership                observe the tendencies of               Individual Behavioral
  style, communication style,              each of their employees                 Profiles and Team
  problem-solving style, and               and the group as a whole                Behavioral Trends Report
  main motivators

        Leader Assessment                                                                 Group Workshops




•   Provide invaluable information to the leader that will help them to lead more successfully
•   Strengthen relationships between team members
•   Enhance the skills of the leaders
•   Strengthen the integration of the team
•   Increase the productivity of the Business
Agenda


Introduction: what are online Behavioral Assessments?
How do they provide objective information for decision making in talent
management practices?
        Recruitment and Selection
        Development
        Training
        Leadership Coaching
Questions & Answers
Questions & Answers
Thank you
For further information about PDA
   Assessments please visit us at:
     www.pdainternational.in
   or call us at: 011-4385-1385

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NHRDN VLS on Use of Various Tools for Employee Benefit

  • 1. Online Behavioral Assessments and their applications in Talent Management Speaker: Camilo Paredes PDA International Argentina
  • 2. Agenda Introduction: what are online Behavioral Assessments? How do they provide objective information for decision making in talent management practices? Recruitment and Selection Development Training Leadership Coaching Questions & Answers
  • 3. Agenda Introduction: what are online Behavioral Assessments? How do they provide objective information for decision making in talent management practices? Recruitment and Selection Development Training Leadership Coaching Questions & Answers
  • 4. Behavioral assessments describe and predict people’s behavioral profile  Online behavioral assessment tools analyze individuals’ behavioral profiles  They identify individuals’ abilities; what their strengths are and where they have an opportunity for development  They are used in several HR practices, such as Selection, Training and Development, and Leadership Coaching  The reports produced focus on describing the person’s profile in relation to the workplace: how they generate new contacts, build relationships and negotiate, how they close sales, follow up with clients, etc.
  • 5. The tools also give you insights into an individual’s behavioral profile as it relates to many areas of the job position The reports will describe the following aspects: Leadership style Decision-making style How to lead this person to success Emotional Intelligence Persuasive skills Analytical skills Sales skills Motivation level Main skills and strengths Areas of improvement
  • 6. The tools also give you insights into an individual’s behavioral profile as it relates to many areas of the job position • The reports will describe the following aspects: Leadership style Proactive Leader Administrative Leader Decision-making style Counselor How to lead this person to success Dynamic Leader Implementor Emotional Intelligence Negotiator Technical Leader Persuasive skills Analytical skills Sales skills Motivation level Main skills and strengths Areas of improvement
  • 7. The tools also give you insights into an individual’s behavioral profile as it relates to many areas of the job position • The reports will describe the following aspects: Leadership style Decision-making style Risk-Taker Conflicted How to lead this person to success Cautious Emotional Intelligence Persuasive skills Analytical skills Sales skills Motivation level Main skills and strengths Areas of improvement
  • 8. The tools also give you insights into an individual’s behavioral profile as it relates to many areas of the job position • The reports will describe the following aspects: Leadership style Decision-making style Natural Behavioral Style How to lead this person to success Communication method Emotional Intelligence Motivators Strengths Persuasive skills Analytical skills Sales skills Motivation level Main skills and strengths Areas of improvement
  • 9. The tools also give you insights into an individual’s behavioral profile as it relates to many areas of the job position • The reports will describe the following aspects: Leadership style Decision-making style How to lead this person to success Rational Emotional Intelligence Balanced Persuasive skills Emotional Analytical skills Sales skills Motivation level Main skills and strengths Areas of improvement
  • 10. Agenda Introduction: what are online Behavioral Assessments? How do they provide objective information for decision making in talent management practices? Recruitment and Selection Development Training Leadership Coaching Questions & Answers
  • 11. Creating an effective and mature talent management program should be a high priority for companies A mature Talent Management system provides many benefits:  Half the rate of turnover  Twice the rate of promotions  80% better in developing great leaders  92% better at creating a pipeline of ready successors  71% higher scores on employee engagement  68% greater ability to plan for future talent needs  62% high scores on developing employees
  • 12. Assessments can be leveraged in many facets of talent management • Select the ideal • Understand the candidate for the development needs of position employees through PDA Recruitment Development and Selection Leadership Training Coaching • Teach leader self-awareness, • Apply actions to identify address development profiles of the team and needs the environment
  • 13. One of the main strengths of assessments are the use in recruitment and selection processes • Select the ideal • Understand the candidate for the development needs of position employees through PDA Recruitment Development and Selection Leadership Training Coaching • Teach leader self-awareness, • Apply actions to identify address development profiles of the team and needs the environment
  • 14. Companies currently struggle with hiring decisions, with personality and motivation cited as the main mistakes made
  • 15. Assessments allows you to easily select the ideal candidate for the position, thus reducing bad hiring decisions Assessment of Individual Candidates Candidate Analysis • Job Fit Model • Manage high- • Compare and • Assess candidate’s (Lower level volume with little contrast pool of fit with open recruitment) burden through candidates with positions • Competencies online evaluation compatibility • Provides Model • Centralized studies information for the (Executive information on all • Easily identify ideal interview phase recruitment) Candidates candidates • Compatible with assessment centers and 360 systems Group Candidate Develop Criteria Analysis
  • 16. Different reports allow you to compare candidates against basic selection criteria The Job Fit Report shows the ranking of compatibility among candidates for different positions Sales Supervisor
  • 17. Different reports allow you to compare candidates against basic selection criteria The Group Competency Report compares the different candidates against required competencies
  • 18. Making the right choice in your selection is important as hiring new people is a significant cost to companies Costs of Hiring a New Employee Hiring Training Advertising/Recruitment Orientation Pre-employment assessment Trainers Interviewing Training materials Travel Equipment Signing bonus Technology Relocation Benefit set up
  • 19. Improving hiring practices means less turnover and significant cost savings Example Scenario: IT Services Organization with 500 employees Annual Salary = Rs. 300,000 Recruitment 5% Selection 5% Current Selection Practices Improved Selection Practices Training/Development 20% Lost Effectiveness 20% 10% turnover (50 hires/year) 8% turnover (40 hires/year) Total 50% x cost of hiring x cost of hiring of annual salary Rs 7,500,000 Annual Cost Rs 6,000,000 Annual Cost Rs. 1,500,000 Annual Cost Savings
  • 20. Using valid assessment programs pay for themselves many times over Turnover Employee productivity, motivation and performance Efficient recruitment process Time and cost savings Objectivity in results
  • 21. Behavioral assessments can be leveraged in many facets of talent management • Select the ideal • Understand the candidate for the development needs of position employees through PDA Recruitment Development and Selection Leadership Training Coaching • Teach leader self-awareness, • Apply actions to identify address development profiles of the team and needs the environment
  • 22. Assessments can be used to identify development goals for employees • Employees complete the assessment online in order to understand their current situation and to ensure they have self-awareness of their profile Self- • They are then engaged in feedback sessions, either individually or in groups, in Awareness order to identify and explain their profiles, strengths and areas for improvement • Assessments reports can be used to measure the fit between the individual’s current profile and that of their desired profile (be it with their current position, Identify Gaps future positions or compared with a group) • A diagnostic report is prepared which outlines development goals and corresponding training needs Diagnostic
  • 23. Assessments can be leveraged in many facets of talent management • Select the ideal • Understand the candidate for the development needs of position employees through PDA Recruitment Development and Selection Leadership Training Coaching • Teach leader self-awareness, • Apply actions to identify address development profiles of the team and needs the environment
  • 24. Based on these development goals, employees can be targeted with many types of trainings Effective Communication Leadership Team Integration Emotional Intelligence Negotiation Conflict Management
  • 25. Behavioral assessments can be leveraged in many facets of talent management • Select the ideal • Understand the candidate for the development needs of position employees through PDA Recruitment Development and Selection Leadership Training Coaching • Teach leader self-awareness, • Apply actions to identify address development profiles of the team and needs the environment
  • 26. Using assessments in leadership coaching provides the leader with awareness about their self and the team • Leaders complete the Assessment of assessments online and Employees receive a personalized • In a group activity led by a feedback session • Analyze and discuss the Consultant or the HR • In this session, consultants Reports of the employees professional in charge we or HR professional in with the leader, so that the share with the entire charge help them to leader may know and group the identify their leadership observe the tendencies of Individual Behavioral style, communication style, each of their employees Profiles and Team problem-solving style, and and the group as a whole Behavioral Trends Report main motivators Leader Assessment Group Workshops • Provide invaluable information to the leader that will help them to lead more successfully • Strengthen relationships between team members • Enhance the skills of the leaders • Strengthen the integration of the team • Increase the productivity of the Business
  • 27. Agenda Introduction: what are online Behavioral Assessments? How do they provide objective information for decision making in talent management practices? Recruitment and Selection Development Training Leadership Coaching Questions & Answers
  • 29. Thank you For further information about PDA Assessments please visit us at: www.pdainternational.in or call us at: 011-4385-1385

Editor's Notes

  1. Additional benefits – more efficient use of resources (not wasting training time and effort on unneeded areas)