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Employer Branding: Attracting quality talent

Tim Grogan
August 2012
Which one is better to drink?




                                2
What is an employer brand?
 A distinct and compelling way to express what makes you
  unique as an employer
 A compelling invitation to both external and internal
  talent, the reason people join and stay
 A reminder to the employee about what the organisation
  expects of them and what they can expect in return – the
  deal
 The link between employee satisfaction and productivity
  and the end customer
 Owned by the business, role-modelled by HR, driven
  through the line


                                                             3
Who needs an employer brand?
 Global organisations - looking for a sense of “one”
  organisation across the world

 Organisations going through change - leaving much of the
  “old” behind, and creating a new world

 Well known brands - known by consumers but not
  understood by talent audiences

 Lesser known brands - often well kept secrets




                                                             4
One Employer Brand




                     5
How are you attracting quality talent?




                                     6
Three big web waves of change since
1995
 1995 ----|----|----|----|---- 2000 ----|----|----|----|---- 2005 ----|----|----|----|---- 2010


  Portals                      Search Engines
                          Job Boards

                                                      Social Networks




                                                                                                  7
The value we bring to our members
                                                      Identity
        Rolodex, Resume,                              Connect, find and be found
        Business Card                                 LinkedIn Profile, Address Book, Search




                                                      Insights
        Newspapers,                                   Be great at what you do
        Trade Magazines, Events                       Homepage, LinkedIn Today, Groups




                                                      Everywhere
                                                      Work wherever our members work
        Desktop                                       Mobile, APIs, Plug-Ins




     Opportunities that will transform the trajectory of your career


                                                                                               8
Defining your message




                        9
Understand your proposition




                                                                                  10
          Source: Corporate Leadership Council | n = 58,000 employees worldwide
Sourcing the right candidates




              Source: Corporate Leadership Council | n = 58,000 employees worldwide



                                                                                 11
The LinkedIn Hiring Solutions Insights Team conducted 7,250 online
surveys of LinkedIn members worldwide
                                                                     12
Employee Engagement and
Commitment




           Source: Corporate Leadership Council | n = 58,000 employees worldwide




                                                                            13
The Financial Imperative

    Organizations with strong employer brands
     deliver better financial results than those with
     weak employer brands
      – Two to three times Total Return to Shareholders (TRS)
        over a five-year span8
      – 10% increase in retention can mean up to
        US$160 million more to the bottom line for a
        FORTUNE 500 firm9


                           8Source:   Watson Wyatt Human Capital Index, March 17, 2002
                                                 9Source:   Staffing.org, February 14, 2007




                                                                                              14
Ref: Adcorp
          15
16
17
A Case Study




               18
Key Objectives



      “To be certain that we are able to attract, recruit
       and retain the sort of talent that will give our
       business competitive edge.”
      “To be sure that our employer experience will
       enable and motivate our talent to work in a way
       that is „one Philips.‟ Providing maximum
       satisfaction for both the organisation and the
       individual.”




                                                             19
„Touch Lives Every Day‟

“Our promise to our potential and current
employees is…

 “A working environment in which
   you can touch lives everyday.
 “We touch your life everyday, through
   meaningful programs, processes
   and opportunities.”




                                            20
„Touch lives every day‟ Creative




                                   21
Philips Labor Market Ranking – China
*Employer brand launch Dec 2003



         Engineering & Science Discipline   2003   2004   2005
         Familiar with Philips                17    11      9
         Considered employer                  15     9      6
         Ideal employer                       14     8      4

         Business Discipline                2003 2004 2005
         Familiar with Philips               26     17     11
         Considered employer                 23     11      8
         Ideal employer                      20      9      5


                                                                 22
Thank you




            23

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Employer Branding: Attracting Quality Talent Through a Strong Employer Brand

  • 1. Employer Branding: Attracting quality talent Tim Grogan August 2012
  • 2. Which one is better to drink? 2
  • 3. What is an employer brand?  A distinct and compelling way to express what makes you unique as an employer  A compelling invitation to both external and internal talent, the reason people join and stay  A reminder to the employee about what the organisation expects of them and what they can expect in return – the deal  The link between employee satisfaction and productivity and the end customer  Owned by the business, role-modelled by HR, driven through the line 3
  • 4. Who needs an employer brand?  Global organisations - looking for a sense of “one” organisation across the world  Organisations going through change - leaving much of the “old” behind, and creating a new world  Well known brands - known by consumers but not understood by talent audiences  Lesser known brands - often well kept secrets 4
  • 6. How are you attracting quality talent? 6
  • 7. Three big web waves of change since 1995 1995 ----|----|----|----|---- 2000 ----|----|----|----|---- 2005 ----|----|----|----|---- 2010 Portals Search Engines Job Boards Social Networks 7
  • 8. The value we bring to our members Identity Rolodex, Resume, Connect, find and be found Business Card LinkedIn Profile, Address Book, Search Insights Newspapers, Be great at what you do Trade Magazines, Events Homepage, LinkedIn Today, Groups Everywhere Work wherever our members work Desktop Mobile, APIs, Plug-Ins Opportunities that will transform the trajectory of your career 8
  • 10. Understand your proposition 10 Source: Corporate Leadership Council | n = 58,000 employees worldwide
  • 11. Sourcing the right candidates Source: Corporate Leadership Council | n = 58,000 employees worldwide 11
  • 12. The LinkedIn Hiring Solutions Insights Team conducted 7,250 online surveys of LinkedIn members worldwide 12
  • 13. Employee Engagement and Commitment Source: Corporate Leadership Council | n = 58,000 employees worldwide 13
  • 14. The Financial Imperative  Organizations with strong employer brands deliver better financial results than those with weak employer brands – Two to three times Total Return to Shareholders (TRS) over a five-year span8 – 10% increase in retention can mean up to US$160 million more to the bottom line for a FORTUNE 500 firm9 8Source: Watson Wyatt Human Capital Index, March 17, 2002 9Source: Staffing.org, February 14, 2007 14
  • 16. 16
  • 17. 17
  • 19. Key Objectives  “To be certain that we are able to attract, recruit and retain the sort of talent that will give our business competitive edge.”  “To be sure that our employer experience will enable and motivate our talent to work in a way that is „one Philips.‟ Providing maximum satisfaction for both the organisation and the individual.” 19
  • 20. „Touch Lives Every Day‟ “Our promise to our potential and current employees is…  “A working environment in which you can touch lives everyday.  “We touch your life everyday, through meaningful programs, processes and opportunities.” 20
  • 21. „Touch lives every day‟ Creative 21
  • 22. Philips Labor Market Ranking – China *Employer brand launch Dec 2003 Engineering & Science Discipline 2003 2004 2005 Familiar with Philips 17 11 9 Considered employer 15 9 6 Ideal employer 14 8 4 Business Discipline 2003 2004 2005 Familiar with Philips 26 17 11 Considered employer 23 11 8 Ideal employer 20 9 5 22
  • 23. Thank you 23

Editor's Notes

  1. Reminder of topic:Are You “Linked In”? Brand Storytelling To and Through Your EmployeesIn the heart of Silicon Valley with its fiercely competitive talent market, LinkedIn has tripled its employee base. LinkedIn’s VP of Talent will explore how the world’s largest professional network creates and conveys its corporate identity to more than 1,500 employees. Learn what it takes to inspire and enable a rapidly growing workforce to promote the brand promise.Steve Cadigan, Vice President, Talent, LinkedIn
  2. People – does that same job ad speak to everyoneWhen you recruiting someone – who do you have in mind that you wantWe always hear people say we need another Joan How competitive is that job? What are your competitors doing?Why would someone join your organisation What attracts you to a company maybe different than what attracts me? We don’t all have to be google, a success story is powerful a turnaround can be just as appealing
  3. RetailWikkepdiaSales Travel
  4. So first then – everybody is ALL IN.