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YOUR EVENT?
Don’t&Tell&Others&To&A/end&
PRESENTED(BY(:(Dr.(Htet((Zan(Linn(
&&&&&&&&&&&CEO&
&&&&&&&&&&&ceo@thehubmyanmar.com&
&
INTRODUCTION(
WHY EVENT ?
CONTENT, CONNECTIONS,
AND
THE CUSTOMER EXPERIENCE
! content&and&connec)ons&
! impact&customer&experience&
! build&a&strong&line=up&of&speakers&and&sessions&
! keynote&speaker&
! networking&opportuniBes?&
CUSTOMER EXPERIENCE = CONVERSION
FUEL FOR
INBOUND MARKETING
STRATEGIES
presentaBons&can&become&webinars,&whitepapers,&
social&media&fodder,&videos&and&virtually&any&other&
form&of&mulB=channel&content&
Boss& Boss& Boss& Boss&Supplier& Supplier&
Employee& Employee&
Biz(A( Biz(B(
Reseller& Reseller&
Customer& Customer&
Reseller&&
Peer&
EMPLOYEE(FIRST?(
Family&
Pupils&
Teachers&
RelaBve&Friends&
++++&
Boss’s&Peer& Boss’s&Peer&
Employee&
Peers&
Personaliza)on& o  Right&Time&
o  Right&Place&
One&event& o  How&to&fit?&
o  One=size&to&all?&
A=endees& o  Not&all&alike&
!  How(to(Segment?(
!  Who(Like(What?(
GREAT CUSTOMER EXPERIENCE = HIGHER CONVERSION
Client,(user(
Client,(execu.ve(
Prospect,(user(
Prospect,(
execu.ve(
Speaker/presenter&
Exhibitor(
Sponsor(
Other(partner(
Employee,(staff(
Employee,(sales/(
account(manager(
Employee,((
execu.ve(
Press/blogger(
Analyst(
Board&member/&
investor&
! DEFINED YOUR ATTENDEE!
! KNOW YOUR CUSTOMER . . .
PLANNING
THE(FOUNDATION(
! First& &=&What&Events&
! Second& &=&What&markeBng&do&with&which&people&
! Third& &=&Everyone&is&your&Brand&Ambassador&
! Fourth& &=&Event&MarkeBng&
! FiAh& &=&Money&Role&
THE SALES
AND
MARKETING
RELATIONSHIP
THE SALES
AND
MARKETING
RELATIONSHIP
! IntegraBon&to&larger&MarkeBng&Program&
! Outreaching&
! DifferenBaBon&
! Extend&Brand&Shorten&Sales&Cycle&
! ”Event&BLT”&
o  Brand&RecogniBon&
o  Lead&GeneraBon&
o  Thought&Leadership&
1.  Set(goals(and&expectaBons&
2.  Create&the&right(experience(and&a&"unique"(
experience((
3.  Be&flexible(and&focus&on&the&clients'(experiences&
4.  Win(loyalty(among&customers&and&build&trust&
confidence,&and&a&compeSSve(advantage(
5.  build&new(business(opportuniSes(
JUST(5(STEPS(
! First&=&Talking,(Listening,&and&Networking...(
! People&love&to&talk.&Engage&them.&You'll&find&champions&
! Second&=&People&come&to&events&for&business(objecSves(
! Third&=&different(funcSons(within&your&organizaSon(
! Fourth&=&do&research(
! Events&create&awareness&for&a&company&
4(EASY(TACTICS(
TWO TYPES OF
! Trade&show&environment&Several&
! You&and&potenBally&by&your&partners&
! Touch(Points(
o Pre=event&mailers&
o Online&tacBcs,&sponsorships&
o ExecuBve&funcBons&
o Speaking&engagements&
o EducaBon&sessions&
o 1:1&Bme&with&“important&people”&
o Post=event&follow=up&by&your&sales&force&
! Touch(Points(
o Personalized&pre=event&notes,&invitaBons,&and&
connecBon&requests&
o Social&media&outreach&and&other&social&selling&
acBviBes&
o Scheduling&of&1:1&meeBngs&
o Meals&and&other&offsite&events&
o Follow=up,&follow=up,&follow=up”&
Event&Content&ObjecBves&
Direct,&qualified&prospect&engagement&and&interacBon&
Lead&capture&
Sales&opportunity&creaBon&
4 CONTENT FOR CONVERSION
PRE-
EVENT
DURING
EVENT
POST
EVENT
TEN PRE-EVENT
CONTENT
MARKETING BEST
PRACTICES
FOUR AT-EVENT
CONTENT
MARKETING BEST
PRACTICES
FIVE POST-EVENT
CONTENT
MARKETING BEST
PRACTICES
Ten Pre-
Event
Content
Marketing
Best
Practices
1.  Develop&an&editorial&calendar&
–  “before,&during,&and&ader”&
2.  Find&the&influencers&
–  “report&through&Li/le&Bird&(makera.in/bird)&based&on&your&
event's&name”&
3.  Engage&past&a/endees&
–  “create&a&crowd=sourced&blog&post&featuring&their&feedback.”&
4.  Engage&the&presenters&
–  Make&sure&their&room&is&full&of&a/endees&
–  If&you&can&interview&them&for&some&pre=show&"teaser"&content&
5.  Help&first=Bme&a/endees&know&what&to&expect&
–  new=a/endee&orientaBon&content&
6.  Make&session&recommendaBons&
–  Even&veteran&event&a/endees&can&become&confused&or&
inBmidated&by&the&choices&
–  Encourage&people&to&add&their&own&content&to&the&comments&
secBon&wherever&your&content&is&published&
7.  Write&a&"what&to&do&around&town"&guide&
–  work&with&others&who&live&or&formerly&lived&there&to&get&
recommendaBons&on&where&to&eat,&drink,&hang&out,&get&a&good&
breakfast,&and&so&forth&
–  off&the&beaten&path&
–  take&a&picture&of&the&city&
8.  Crowd=source&more&event&recommendaBons&from&past&
a/endees&
–  wisdom&of&the&crowds&
9.  Start&using&the&hashtag&early&and&oden&
–  Add&value&
–  Share&other&people's&pre=event&content&via&your&Twi/er&and&
other&social&channels&as&well&
10. Develop&your&at=show&plan&
FOUR AT-
EVENT
CONTENT
MARKETING
BEST
PRACTICES
1.  Live=tweet&the&key&sessions&
2.  Retweet&the&most&influenBal&other&a/endees&
3.  Assign&summary&content&from&key&sessions&
and&keynotes&to&be&published&ASAP&
4.  Shoot&"on&scene"&video&
o  man&on&the&street”&
FIVE POST-
EVENT
CONTENT
MARKETING
BEST
PRACTICES
1.  Publish&a&great&"key&takeaways"&post&
–  can&also&be&the&single=most&important&piece&of&the&enBre&
event&content&markeBng&strategy&
2.  Crowd=source&other&takeaways&from&other&a/endees&
–  start&with&a&simple&quesBon&to&capture&a&key&takeaway&for&
your&blog&post&
3.  Keep&engaging&the&hashtag&
–  the&event&is&over&doesn't&mean&people&stop&watching&the&
hashtag&feed&
4.  Do&an&internal&postmortem,&and&make&adjustments&for&
your&next&event&
–  immediate&post=show&key&metrics&you're&tracking,&and&figure&
out&what&you&might&do&differently&next&Bme&
5.  Create&a&templated&process&for&content&markeBng&at&
future&events&
–  literally&wriBng&down&the&whole&process&
&
&
CONTINUING
THE
CULTURE
MAKE THE COMMITMENT
MOBILIZE
ADVOCATES
1.  Tapping&Into&the&Power(of(Social(Proof(
2.  Mobilizing(Advocates(Before&the&Event&
3.  Crowd_source(ideas:(For&starters,&your&advocates&can&provide&input&on&
what&they&want&to&see&
4.  Speaker(submissions:(Ask&your&advocates&to&sign&up&to&speak&at&the&
event&
5.  RegistraSon(discounts:(Give&your&top&advocates&promoBonal&codes&to&
share&with&people&in&their&network(via(email(or&social(media,(
discounSng(their(Scket(price(for&each&person&who&registers&using&their&
code&
6.  Promote(the(event:(Generate&awareness&and&get&people&to&a/end&your&
sessions&by&encouraging&your&advocates&to&promote&the&event&to&their&
networks,&especially&through&the&various&social(channels(
!  ADVOCATES&INVOLVEMENT&
o  Send&quesBons&to&speakers&or&panelists&in&advance.&
o  Share&which&sessions,(parSes(and&booths&they're&most&looking&forward&to.&
o  Volunteer&to&spend&a&bit&of&Bme&at&your&booth&talking&to&other&a/endees.&
o  Download&your&mobile(event(app.(
o  Tweet&using&the&conference(hashtag.(
o  Read&and&share&content(related(to(the(event,&or&produced&by&speakers&or&
vendors.(
o  Interact&with&other&a/endees&online(to(facilitate(networking(at(the(event.(
GOING MOBILE
IN 21ST CENTURY
! Pre=Event&
! During&Your&Event&
! Post=Event&
APPLYING MOBILE TACTICS TO YOUR EVENTS
SPONSORS AND SPONSORING
! Be&ProacBve&
! Start&early!&
– key&stats&(date,&locaBon,&length,&etc.)&
– expected&a/endance&number&and&demographics&
– benefits&of&parBcipaBon&
– sponsorship&levels,&packages,&and&add=ons&
SETTING EXPECTATIONS
HANDLING LEADS
! Why&are&79%(of&all&trade&show&leads&never&followed&
up?”&
WEBINARS
WHY ADD WEBINARS TO THE MIX?
! Here&are&three(reasons(that&webinars(are&so&
popular:&
&1.&Webinar&leads&are&high_value(leads.(
&2.&Webinars&help&you&qualify.(
&3.&Webinars&are&ripe(for(repurposing.(
EFFECTIVE WEBINARS TAKE
PLANNING
Task( Timing(
Develop&project&plan& 4&to&6&weeks&prior&
Finalize&topic,&Btle,&abstract&and&speakers& 4&to&6&weeks&prior&
Setup&registraBon&page& 4&to&6&weeks&prior&
Begin&ongoing&promoBon& 4&to&6&weeks&prior&
Send&email&invites&& 2&weeks&&&1&day&prior&
Drad&slides& 2&weeks&prior&
Full&rehearsal&and&event&dry=run& 1&week&prior&
Final&Slides& 2&to&3&days&prior&
Send&reminders& 24&hours&&&1&hour&prior&
Pre=conference&with&speakers& 30&minutes&prior&
Edit&recording& Within&24&hours&ader&
Send&follow=up&emails&and&begin&sales&
outreach&
Within&24&hours&ader&
Repurpose&webinar& Ongoing&
PREDICTIVE
MARKETING
! PredicBve&AnalyBcs&in&AcBon&
PREDICTIVE MARKETING?
WHAT IS PREDICTIVE MARKETING?
! Who&is&going&to&be&my&next(customer?(
! How&do&I&convert&them?&
! What&are&the&right(markeSng(channels(to&use?&
! Of&all&the&people&I&met&at&our&most(recent(event,(
how&should&I&prioriBze&those&leads(post_event?(
HOW TO MEASURE THE SUCCESS OF
PREDICTIVE MARKETING
! Most&marketers&think&of&measuring&lid&when&
gauging&the&performance&of&predicSve(
markeSng.(
! What&is&lie?(
TradiBonal&
Lead&
GeneraBon&
Demand&
GeneraBon&
Revenue&
MarkeBng&
THE REVENUE MARKETING JOURNEY MODEL
! The&Revenue&MarkeBng&Journey&Model&
EVENTS CAPABILITY MODEL
Stage(1:(Events&at&the&TradiBonal&Stage&
Stage(2:(Events&at&the&Lead&GeneraBon&Stage&
Stage(3:&Events&at&the&Demand&GeneraBon&Stage&
Stage(4:&Events&at&the&Revenue&MarkeBng&Stage&
&
&
&
THE END…
IS A
BEGINNING
TAKEAWAYS
BEFORE
THE
EVENT
DURING
THE
EVENT
AFTER
THE
EVENT
Don't Tell Others to Attend Your Event (Dr.Htet Zan Linn)

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