Robotic process automation aka software-based robotics emulates work that people do and is poised to change the way we work. Using this exciting technology, organizations can digitize and transform an array of business processes and functions. Hyperautomation, the future of RPA,  is trend number one on Gartner’s list of  Top 10 Strategic Technology Trends for 2020. It starts with robotic process automation (RPA) at its core and expands automation capability with artificial intelligence (AI), process mining, analytics, and other advanced tools.  

1. ROBOTICPROCESS
AUTOMATION

2. 2
The term coined in
2000’s, development
started in 1990s but got
the fame in 2015
A rule-based process to
automate repetitive,
mundane tasks in
business
Constant visibility into a
project with
Agile Philosophy
RPA with cognitive
technologies (ML & NLP)
next frontier
Robotics Process Automation(RPA) is the combination of various technologies,
united under one toolbox for various automation purposes.
RPA can mimic a human worker interaction with digital systems within an IT
processes.
RPA OVERVIEW

3. RPA

4. RPA MARKET SIZE
BFSI, ICT, Retail
to drive adoption of RPA
Integration of AI with RPA key factor driving
the market
CAGR between 2020-
2027
33.6%USD 10.7 bn
Global RPA market
size by 2027
Source: GrandView Research

5. Processes that
require Time,
Effort & Attention
Processes that are
Rule-based & with
Low Exceptions
Processes with
High Volume
Processes with Limited
Natural Language
Interpretation
Processes that
have Digital
Triggers & Inputs
SCOPE OF RPA

6. THE RPA LIFECYCLE
01
Business team
identifies a business
process with RPA
strategists & architect
Identify
Analyze client’s
proposals, the degree
of automation and
benefits/outcomes
Analyze02
03
Process Definition
Document & Object
Model Diagram created.
RPA tool is selected
Design
Developers create
Automation scripts &
codes using RPA tools as
mentioned in PDD
Develop04
05
Quality Assurance &
testing to ensure if
requirements are met
as per the PDD
Test
Unit testing is performed
after all components are
integrated outside live
production system
Implement06
Once deployed, the bots generate
stats which are monitored & analysis
is run to improve or make
modifications
Deployment & Monitoring07
RPA LIFECYCLE

7. RPA tool must provide
metrics on workflow,
servers. Functionality
to be accessed from
anywhere
Rich Analytical Suite
RPA tool is code-free
and programmers with
low experience can also
build bots in GUI
Script-less Automation
Should enable
configuration and
encryption capabilities
to protect against
interrupted network
connectivity
Security
RPA tool should enable
quick and effortless
creation of bots through
few mouse clicks
Simple Bot Creation
RPA system can and
install bots in groups
over desktop &
deploying on server
Hosting & Deployment
FEATURES OF RPA TOOLS

8. Source: NASSCOM

9. 75% of professional
services firms & mid-
sized retailers have
implemented RPAA
and/or AI solutions into
their businesses
75%
67% of businesses
justify replacing
human workers with
automation to
improve operational
efficiency
3 in 4 businesses
already feel that
automation will make
them more competitive
than they are today
55% of automating
organizations are also
focused on employee
retraining programs for
employees being
displaced by
RPA deployments
Customer self service is
expected to grow to
64% by 2022. Agent
based interaction to
reduce by 15 % by 2022
75% of
businesses intend
to invest in RPA
between now and
2025
47% of IT
professionals expect
to be positively
affected by RPA
between 2020 & 2025
vs 12% being
negatively affected
67%
64%
47%
75%
55%
3 in 4
IMPORTANCE OF RPA
RPA empowers workforce to
automate on their own.
Flexible, agile and intelligent,
RPA executes 10X faster and
100% error-free.
Source: The Futurum State of Automation 2019

10. Source: NASSCOM

11. Source: Protiviti
RPA INDUSTRY OUTLOOK

12. Source: NASSCOM
THE FUTURE OF RPA: HYPER-AUTOMATION

13. USD 23.7 bn
Global Hyperautomation
market size by 2027
CAGR between 2019-
2027
18.9 %
Digitalization of the
traditional manufacturing
key factor driving the Hyper
automation market
North America to hold
the maximum Hyper
automation market
By 2024, organizations
will lower operational
costs by 30% using
Hyper automation
By 2023, 40% of I&O teams will use AI-
augmented automation in large enterprises,
resulting in higher IT productivity with
greater agility & scalability.
HYPER-AUTOMATION MARKET SIZE
Source: Coherent Market Insights

14. By 2022, application integrations delivered with
RPA will grow by 40% year over 2020: Gartner
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15. • https://www.javatpoint.com/history-of-rpa
• https://www.clariontech.com/platform-blog/11-powerful-features-of-rpa-that-matter-most-to-businesses
• https://csiwordpress.computersi.com:777/gartner-predicts-2020-rpa-renaissance/
• https://www.gartner.com/en/documents/3976135/predicts-2020-rpa-renaissance-driven-by-morphing-offerin
• https://www.automationanywhere.com/resources/analyst-reports - The State of Automation 2019: RPA, AI, and
Intelligent Automation
• https://www.fortunebusinessinsights.com/robotic-process-automation-rpa-market-102042
• https://www.idc.com/getdoc.jsp?containerId=AP45867520
• https://www.coherentmarketinsights.com/market-insight/hyper-automation-market-3754
• https://www.gartner.com/en/information-technology/glossary/robotic-process-automation-rpa
REFERENCES