This webinar will provide a framework for assessing the health of a tuition assistance program, and review how five aspects of the program can better contribute to your business goals. By attending, you’ll learn: Why top companies are placing a focus on employee education Five elements of a strategic tuition assistance program How to more tightly align employee education with your business needs Register today!

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6. Speakers
Mark Ward
VP & General Manager
© 2016 Bright Horizons Family Solutions, LLC
Tracy Beard
Head of Tuition Administration
Moderated by:
Jonathan Corke

7. November 30, 2016

8. We are experts in designing, managing, and measuring
education assistance programs, including:
About EdAssist
© 2016 Bright Horizons Family Solutions LLC8
§ Tuition reimbursement § Certificates and non-degrees
§ Student loan repayment § Dependent scholarships
Help 150k working adults
Gain new skills through education
Each year, we:
Administer $500m
In education payments
Manage 200+
School partnerships and discounts

9. § Recruiting costs are climbing...
1
§ 66% of employers are increasing new hire salaries
§ Signing bonuses are at an all time high (76%)
§ Yet, it’s still hard to find a match:
2
§ Average time to fill has risen to 52 days
§ A lack of qualified candidates is the top obstacle
§ 90% of recruiters say candidates drive the market
WhyThere’s Renewed Interest in
Tuition Assistance
1.“Bonus Programs and Practices.” WorldatWork, July 2016. 2.“Top HR Statistics.” Glassdoor.com, accessed Sept 9, 2016
© 2016 Bright Horizons Family Solutions LLC9
Employers Need to ‘GrowTheir Own’Talent

10. In a survey of 1,409 CEOs:1
§ 75% say that a skilled, educated, and adaptable
workforce should be a priority for business
§ 72% are concerned about the availability of key skills
§ Nearly half are making changes to how they develop
their leadership pipeline
WhyThere’s Renewed Interest in
Tuition Assistance
© 2016 Bright Horizons Family Solutions LLC10
1. Source:“Redefining business success in a changing world: CEO Survey,” PWC, 2016
Skill Gaps Persist

11. Today’s Agenda
© 2016 Bright Horizons Family Solutions, LLC11
POLICY DESIGN
PROGRAM
MANAGEMENT
PROGRAM
MEASUREMENT
EMPLOYEE
GUIDANCE
ADAPTABILITY

12. Audience Poll
© 2016 Bright Horizons Family Solutions, LLC12
What would you like to improve about your tuition
assistance program? (select all that apply)
a) Reporting
b) Benchmarking
c) Efficiency / cost
d) Alignment with business goals

13. POLICY DESIGN

14. Policy Design
© 2016 Bright Horizons Family Solutions LLC14
Alignment — Do the details of our policy
advance our talent goals?
Efficiency — Is the policy clear and easy
to administer?
Appeal — Is the policy competitive in our
industry and talent market?

15. PROGRAM MANAGEMENT

16. Program Management
Compliance — How are applications
verified? What about documents?
Payments — Are they timely?
Convenient? Secure?
Employee support — Where can
employees go to ask questions?

17. PROGRAM MEASUREMENT

18. Program Measurement
© 2016 Bright Horizons Family Solutions, LLC18
Regular goal discussions — A consistent
focus on what you are trying to achieve
Program metrics — Detailed
reporting on program participation
External insights — Access to industry
research and competitor trends

19. EMPLOYEE GUIDANCE

20. Academic Guidance
School and program selection — Which
educational programs best fit my goals?
Time savings — Can I waive courses or
transfer previous credits?
Financing — What discounts and grants
may be available to me?

21. ADAPTABILITY

22. Adaptability
Change drivers:
• Mergers and
acquisitions
• Difficulties sourcing
specific talent
• New employee
challenges/desires
Change outcomes:
• Consolidating
disparate programs
• Differentiating
reimbursement caps
• Adding student loan
repayment

23. WRAP-UP

24. Takeaways
© 2016 Bright Horizons Family Solutions, LLC24
§ Your policy needs to
reflect your strategy
§ Think beyond
reimbursement
§ Expect your tuition
program to evolve

25. THANKYOU.

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