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Frequently	
  Asked	
  Ques0ons	
  
CREATING LGBT
INCLUSIVE WORKPLACES
Jessica Halem, MBA
LGBT Program Director
Harvard Medical School
Email: jessica.halem@gmail.com
Twitter: @jessicahalem
LinkedIn: linkedin.com/in/jessicahalem/
Jessica Halem, MBA is the LGBT Program Director for Harvard Medical School.
She shapes inclusion efforts for faculty, staff, students and trainees throughout the
school and at their 15 hospitals and affiliates.
After graduating from Sarah Lawrence College in 1994, she worked for former
Congresswoman Bella Abzug organizing women leaders from around the world to
advocate locally, nationally and internationally.
Jessica was recruited to lead the Lesbian Community Cancer Project in Chicago. She
transformed a small nonprofit into a nationally recognized leader in LGBT health. In
2008, she was asked to work on Barack Obama's first LGBT Advisory Committee.
While in Chicago, she trained at Second City where she cultivated her improv skills and
led a successful comedy career for 15 years. She has been featured in Fast Company,
the Wall Street Journal and on NPR.
In 2016, she received her MBA from Simmons College School of Management.
PLEASE USE THE POLL TO TELL
ME IF YOU ARE…
LGBTQ Straight
Prefer not
to answer
Students	
  
Present	
  
Concerns	
  
2011	
  
Faculty	
  
Commi7ee	
  
2011	
  
Report	
  to	
  
Dean	
  
2013	
  
The LGBT Office of
Harvard Medical School
was established in the
Spring of 2014
LGBT Office
Advisory
Committee
Students
Faculty
StaffPostdocs
PhD
students
Hospitals
WHAT DOES LGBT MEAN?
Queer	
  
Pansexual	
  
Asexual	
  
	
  	
  
Butch	
  
Femme	
  
Nonbinary	
  
Gender	
  nonconforming	
  
Genderqueer	
  
Agender	
  
Lesbian	
  
Gay	
  
Bisexual	
  
Transgender	
  
SexualiIes
Genders
A GROWING POPULATION
GLAAD, Accelerating Acceptance 2017
Sexual
Orientation
Identity
Sexual
Behavior
Romantic &
Sexual
Attractions
SEXUALITY
Sex	
  Assigned	
  at	
  Birth	
  
Female Intersex Male
Gender	
  Expression	
  
Feminine Androgynous Masculine
Gender	
  Iden0ty	
  
Woman Nonbinary Man
GENDER
TRANSGENDER & NON-BINARY
INCLUSION
Over half of LGBT workers surveyed
hide who they are at work.
The Cost of the Closet, Human Rights Campaign, 2014
Straight people are still uncomfortable…
GLAAD, Accelerating Acceptance 2017
25% of workers surveyed said they
would be uncomfortable seeing an
LGBTQ co-worker’s wedding picture
The Worst (and Best) Places to Be Gay in America
New York Times, 2017
1.  More	
  openness	
  about	
  being	
  LGBT	
  
2.  Improved	
  relaIonships	
  with	
  colleagues	
  
3.  Higher	
  job	
  saIsfacIon	
  
4.  Greater	
  job	
  commitment	
  
5.  Be7er	
  health	
  outcomes	
  
6.  Larger	
  LGBT	
  client	
  and	
  consumer	
  base	
  
The Business Impact of LGBT Supportive
Workplace Policies
Williams Institute, 2013
LGBT employees who make it into senior
management are much more likely to
be OUT than closeted: 71% compared
to 28% of their closeted counterparts.
Uncovering talent: A new model of inclusion. 
The Leadership Center for Inclusion Deloitte University 2013
Invisibility
Discrimination
Diversity
Inclusion &
Equity
Belonging
Microaggressions
Unconscious Bias
“Political Correctness”
Inclusion
Jessica Halem’s Framework for
Making Change at Work
Leadership	
  
Resources	
  
&	
  
Capabili0es	
  
Diversity	
  
REFERENCES & FURTHER READING
•  Graham, R., Berkowitz, B., Blum, R., Bockting, W., Bradford, J., de Vries, B., ... & Makadon, H. (2011). The
health of lesbian, gay, bisexual, and transgender people: Building a foundation for better
understanding. Washington, DC: Institute of Medicine.
https://www.nap.edu/catalog/13128/the-health-of-lesbian-gay-bisexual-and-transgender-people-
building
•  Yoshino, K., & Smith, C. (2013). Uncovering talent: A new model of inclusion. The Leadership Center for
Inclusion Deloitte University.
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/about-deloitte/us-inclusion-
uncovering-talent-paper.pdf
•  GLAAD Accelerating Aceeptance 2017:
http://www.glaad.org/files/aa/2017_GLAAD_Accelerating_Acceptance.pdf
•  Injustice at Every Turn: A Report of the National Transgender Discrimination Survey:
http://www.thetaskforce.org/static_html/downloads/reports/reports/ntds_full.pdf
•  The Cost of the Closet: http://www.hrc.org/resources/the-cost-of-the-closet-and-the-rewards-of-inclusion
•  The Business Impact of LGBT-Supportive Workplace Policies:
https://williamsinstitute.law.ucla.edu/wp-content/uploads/Business-Impact-of-LGBT-Policies-May-2013.pdf
•  The Worst (and Best) Places to Be Gay in America:
https://www.nytimes.com/interactive/2017/08/25/opinion/sunday/worst-and-best-places-to-be-gay
•  Out & Equal 2017 Workplace Equality Fact Sheet:
http://outandequal.org/2017-workplace-equality-fact-sheet/
#WFwebinar
	
   	
  
	
  	
  
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  for	
  the	
  next	
  webinar!	
  
Digitizing HR with E-Signatures
Thursday, September 28, 2017
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Workforce Webinars at workforce.com/webinars

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Unlock Your Courageous Culture
 

CREATING LGBT INCLUSIVE WORKPLACES

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  • 5. CREATING LGBT INCLUSIVE WORKPLACES Jessica Halem, MBA LGBT Program Director Harvard Medical School Email: jessica.halem@gmail.com Twitter: @jessicahalem LinkedIn: linkedin.com/in/jessicahalem/
  • 6. Jessica Halem, MBA is the LGBT Program Director for Harvard Medical School. She shapes inclusion efforts for faculty, staff, students and trainees throughout the school and at their 15 hospitals and affiliates. After graduating from Sarah Lawrence College in 1994, she worked for former Congresswoman Bella Abzug organizing women leaders from around the world to advocate locally, nationally and internationally. Jessica was recruited to lead the Lesbian Community Cancer Project in Chicago. She transformed a small nonprofit into a nationally recognized leader in LGBT health. In 2008, she was asked to work on Barack Obama's first LGBT Advisory Committee. While in Chicago, she trained at Second City where she cultivated her improv skills and led a successful comedy career for 15 years. She has been featured in Fast Company, the Wall Street Journal and on NPR. In 2016, she received her MBA from Simmons College School of Management.
  • 7. PLEASE USE THE POLL TO TELL ME IF YOU ARE… LGBTQ Straight Prefer not to answer
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  • 9. Students   Present   Concerns   2011   Faculty   Commi7ee   2011   Report  to   Dean   2013   The LGBT Office of Harvard Medical School was established in the Spring of 2014
  • 11. WHAT DOES LGBT MEAN? Queer   Pansexual   Asexual       Butch   Femme   Nonbinary   Gender  nonconforming   Genderqueer   Agender   Lesbian   Gay   Bisexual   Transgender   SexualiIes Genders
  • 12. A GROWING POPULATION GLAAD, Accelerating Acceptance 2017
  • 14. Sex  Assigned  at  Birth   Female Intersex Male Gender  Expression   Feminine Androgynous Masculine Gender  Iden0ty   Woman Nonbinary Man GENDER
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  • 17. Over half of LGBT workers surveyed hide who they are at work. The Cost of the Closet, Human Rights Campaign, 2014
  • 18. Straight people are still uncomfortable… GLAAD, Accelerating Acceptance 2017 25% of workers surveyed said they would be uncomfortable seeing an LGBTQ co-worker’s wedding picture
  • 19. The Worst (and Best) Places to Be Gay in America New York Times, 2017
  • 20. 1.  More  openness  about  being  LGBT   2.  Improved  relaIonships  with  colleagues   3.  Higher  job  saIsfacIon   4.  Greater  job  commitment   5.  Be7er  health  outcomes   6.  Larger  LGBT  client  and  consumer  base   The Business Impact of LGBT Supportive Workplace Policies Williams Institute, 2013
  • 21. LGBT employees who make it into senior management are much more likely to be OUT than closeted: 71% compared to 28% of their closeted counterparts. Uncovering talent: A new model of inclusion.  The Leadership Center for Inclusion Deloitte University 2013
  • 23. Inclusion Jessica Halem’s Framework for Making Change at Work Leadership   Resources   &   Capabili0es   Diversity  
  • 24. REFERENCES & FURTHER READING •  Graham, R., Berkowitz, B., Blum, R., Bockting, W., Bradford, J., de Vries, B., ... & Makadon, H. (2011). The health of lesbian, gay, bisexual, and transgender people: Building a foundation for better understanding. Washington, DC: Institute of Medicine. https://www.nap.edu/catalog/13128/the-health-of-lesbian-gay-bisexual-and-transgender-people- building •  Yoshino, K., & Smith, C. (2013). Uncovering talent: A new model of inclusion. The Leadership Center for Inclusion Deloitte University. https://www2.deloitte.com/content/dam/Deloitte/us/Documents/about-deloitte/us-inclusion- uncovering-talent-paper.pdf •  GLAAD Accelerating Aceeptance 2017: http://www.glaad.org/files/aa/2017_GLAAD_Accelerating_Acceptance.pdf •  Injustice at Every Turn: A Report of the National Transgender Discrimination Survey: http://www.thetaskforce.org/static_html/downloads/reports/reports/ntds_full.pdf •  The Cost of the Closet: http://www.hrc.org/resources/the-cost-of-the-closet-and-the-rewards-of-inclusion •  The Business Impact of LGBT-Supportive Workplace Policies: https://williamsinstitute.law.ucla.edu/wp-content/uploads/Business-Impact-of-LGBT-Policies-May-2013.pdf •  The Worst (and Best) Places to Be Gay in America: https://www.nytimes.com/interactive/2017/08/25/opinion/sunday/worst-and-best-places-to-be-gay •  Out & Equal 2017 Workplace Equality Fact Sheet: http://outandequal.org/2017-workplace-equality-fact-sheet/
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