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Frequently Asked Questions

5. © 2019 RedThread Research. All Rights Reserved
How Intentional is Your Learning
Tech Ecosystem?
Dani Johnson
Co-founder & Principal Analyst,
RedThread Research

6. © 2019 RedThread Research. All Rights Reserved
Special Thanks

7. RedThread Research © 2018
How we help leaders & vendors:
• Research
• Advisory
• Collectives
www.redthreadresearch.com
What we do:
We’re a human capital research and advisory
firm focused on the practices and technologies
of:
• Learning & career
• Performance
• Employee experience
• Diversity and inclusion
• People analytics
Dani Johnson
Co-founder,
Principal Analyst ​

8. © 2019 RedThread Research. All Rights Reserved
Why ecosystems?

9. © 2019 RedThread Research. All Rights Reserved
Expectations Only 27%of L&D leaders state
“limited budget” as a top challenge.
82% report that leadership
actively supports learning programs.
Organizations need
results
Source: LinkedIn’s 2019 Workforce Learning Report

10. © 2019 RedThread Research. All Rights Reserved
Expectations
68% want to learn at work
58% prefer to learn at their
own pace
49% prefer to learn at point of
need
Employees want
better
experiences
Source: LinkedIn’s 2019 Workforce Learning Report

11. © 2019 RedThread Research. All Rights Reserved
Choice
210Vendors
(We know this isn’t all of them)
Source: RedThread Research
0
20
40
60
80
100
120
140
160
180
200
220
1971
1978
1985
1992
1999
2006
2013
# of Vendors by Founding Year

12. © 2019 RedThread Research. All Rights Reserved
Choice
12
30Functionalities
(We think this is all of them …to date)
Content Libraries
Microlearning
Learning Exp.
Platform
MOOC/Cohort
Video Practice
Skills Tracking
Performance
Tracking
LMS
Gamification
AR/VR
Mentoring /
Coaching
Collaborative
Learning
Project
Marketplace
Enablement
Ext. Content
Curation
Recom-
mendation
Expertise
Directories
Certification
Back Office
Training Mgt.
LCMS
Content Creation
Adaptive
Learning
Video Library
Career Pathing
Assessment
Extended
Enterprise
Analytics
LRS
Knowledge Bases
Surveys &
Evaluations
Source: LinkedIn’s 2019 Workforce Learning Report

13. RedThread Research © 2018
4 principles for learning tech ecosystem design
13
1.
Philosophy
2.
Structure
3.
Sustainability
4.
Evolution

14. © 2019 RedThread Research. All Rights Reserved
Philosophy
Intentionally creating an ecosystem
14

15. RedThread Research © 2018
Enabling vs.
providing
15
LMS Platforms
Traditional: Cornerstone, Saba, SuccessFactors, SumTotal
Modernized: Workday, Oracle Cloud Learning, Litmos, Docebo,
others
Assessment, Development,
Delivery Tools
Video authoring, Intelligent assessment,
spaced learning, gaming, virtual reality,
collaboration, simulations…
Learning Experience
Platforms
Degreed, EdCast,
Pathgather, SAP Jam,
Fuse, …
LRS
Grassblade,
Learning Locker,
Saltbox,
Watershed
Content Libraries
Lynda, Udacity, Coursera, EdX, Udemy,
Pluralsight, Skillsoft, CrossKnowledge,
hundreds of others
Program Experience
(Delivery) Platforms
Intrepid, NovoEd, EdX,
Everwise
Microlearning
Platforms
Axonify, Grovo, Qstream,
Practice, Rehearsal,
Others
Source: Josh Bersin

16. RedThread Research © 2018
Enabling vs. providing
16
Manage &
Create
AnalyzeDiscover Consume Experiment ConnectPlan Perform
EXPERIENCE ADMIN
Learning Technology Framework

17. RedThread Research © 2018
Enabling vs. providing
17
Manage &
Create
AnalyzeDiscover Consume Experiment ConnectPlan Perform
EXPERIENCE ADMIN
Career Planning
Skills Tracking
Content Curation
Recommend-tion
Video Library
Content Libraries
Microlearning
LEP / LXP
MOOC / Cohort
Gamification
Video Practice
AR/VR
Project
Marketplace
Mentoring /
Coaching
Collaborative
Learning
Expertise
Directories
Performance
Tracking
Enablement
Assessment
Back Office
Training Mgt.
LMS
LCMS
LRS
Analytics
Content Creation
Extended
Enterprise
Certification
Knowledge
Repositories
Surveys &
Evaluations
Learning Technology Framework

18. © 2019 RedThread Research. All Rights Reserved
Designing, not
assembling
Simplicity – creating a signal
through the noise
Accounting for all employees
All tech, not just learning tech
(purchased, adopted, enabled)
Forward-thinking
organizations are moving
toward intentionally
designing ecosystems.
18

19. RedThread Research © 2018
Centric Consulting
Adopting & adapting
technology to help
employees learn
19

20. © 2019 RedThread Research. All Rights Reserved
Structure
Building order out of chaos
20

21. © 2019 RedThread Research. All Rights Reserved
One Platform
One door, one room: all
learning is (theoretically)
located in one place.

22. © 2019 RedThread Research. All Rights Reserved
Central System
One door, several rooms.
Central tool acting as front
door – other tools integrated
and accessed through the
central tool.

23. © 2019 RedThread Research. All Rights Reserved
Pure Ecosystem
Multiple doors, multiple
rooms. Employees access
what they want, how they
want it.

24. RedThread Research © 2018
Structure matters.
Which structure you
choose will depend on
the characteristics of
your company.
24
Order out of chaos

25. © 2019 RedThread Research. All Rights Reserved
Multinational
Manufacturing
Company
Utilizing key
technologies as “hubs”
for more than one
functionality

26. © 2019 RedThread Research. All Rights Reserved
Sustainability
It takes a village
26

27. © 2019 RedThread Research. All Rights Reserved
Internal
Sustainability
Involve stakeholders.
Good ecosystems don’t just
happen. It takes collaboration
and cooperation with several
internal stakeholders.
Senior
Leadership
HR
Partners
IT
Function
Embedded
L&D
Users /
Employees

28. © 2019 RedThread Research. All Rights Reserved
External
Sustainability Customers with similar challenges
Confidence of investors
Robust & innovative roadmap
Longevity in the marketplace
Evidence of partnering, not just supplying
Vet Vendors
Best advice we heard:
Pull several vendors into the
same room to solve your
organizational challenges

29. © 2019 RedThread Research. All Rights Reserved
Shopify
Working with internal
groups to create the best
learning tech ecosystem

30. © 2019 RedThread Research. All Rights Reserved
Evolution
Embrace the uncertainty!
30

31. RedThread Research © 2018
Continuous
Evolution
Just like real ecosystems,
learning tech ecosystems
should evolve to respond
to their environment.
31
Orgs should constantly monitor the
ecosystem for these 3 things:

32. © 2019 RedThread Research. All Rights Reserved
Continuous
Evolution
Forward-thinking leaders offered
three pieces of advice for
continuous evolution.
32
Understand
Usage
(use data!)
Divest to
Invest
(sunset when
necessary!)
Be
Decisive
(indecision kills the
vision!)

33. © 2019 RedThread Research. All Rights Reserved
Airbnb
Continuously
experimenting to make
sure their ecosystem is
consistently effective

34. © 2019 RedThread Research. All Rights Reserved
4 principles for learning tech ecosystem design
34
1.
Different
Philosophy
2.
Structure
3.
Sustainability
4.
Evolution

35. RedThread Research © 2018 35
Resources:
• Ecosystem Infographic
• Ecosystem Report
Or shoot us a note at:
hello@redthreadresearch.com

36. RedThread Research © 2018
1. Different
Philosophy
Learning leaders are beginning
to see their job as enabling, not
as providing.
Organizations interviewed use
an average of 11 functionalities
(and even more technologies)
36

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