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RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS
Presenting Today
Katie Miller
Marketing Events Strategist
BizLibrary
www.bizlibrary.com/demo
RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS
Poll Question
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 9
What factors are contributing to your skill gaps?
A. Employee attitudes
B. Lack of qualified applicants
C. Technology
D. Other (type in group chat)
In this webinar, you’ll learn
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 10
-  The factors that could be contributing to your skill gaps, and
how to find and address the root causes
-  How to re-evaluate what a “qualified candidate” is in order to
create more relevant and realistic talent expectations
-  How to start uncovering your organization’s skill gaps with a
formal assessment
-  How to use modern training methods to bridge skill gaps by
upskilling your workforce
So, are you ready to find and close
your organization's skill gaps?
Main Reasons
“Nearly a third of employers say the
main reason they can't fill roles is a
lack of applicants.”
Lack of Applicant Job Description
Re-evaluate
1.  The job description itself
2.  Get current employees
advice and do research
What are some other factors that could be
contributing to your skill gaps?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 13
Are your education requirements more
stringent than they need to be?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 14
REQUIRE BACHELORS DEGREE
67%
WORKERS WHO HELD A
BACHELOR’S DEGREE
16%
Other factors that could be contributing to your
skill gaps
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 15
POORLY STRUCTURED INTERVIEWS ARE WAGES TOO LOW?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 16
Other factors that could be contributing to your
skill gaps
LOCATION RELUCTANT
RETIREES
PASS DRUG TESTS SKILLED
CANDIDTATES
Are your talent expectations realistic?
The reality that learning is for the life
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 18
-  Partnerships with vocational schools and colleges
-  Build relationships with these schools and programs and
offer internships.
80%Of many Fortune-500 companies interns are
hired on as entry-level employees.
Hire for attitude and ability to learn
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 20
SKILLS & EDUCATION
TEMPERMENT GOALS ATTITUDE
“You don’t hire for skills,
you hire for attitude. You
can always teach skills.”
- Simon Sinek
Which skills are must-haves?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 22
Adjusting the requirements on your ATS
“67percent said they don’t feel like they have to settle for a
candidate without the perfect qualifications.”
2013 Career Advisory Board
Are your assessments appropriate?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 23
How can a formal assessment help?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 24
ORGANIZATIONS CONDUCT
NEED ASSESSMENTS
56% 68%
SAY THEY WERE HIGHLY OR
VERY HIGHLY EFFECTIVE
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 25
How can a formal assessment help?
Poorly conducted needs analyses can lead to training solutions that train
THE WRONG
COMPETENCIES
THE WRONG
PEOPLE
THE WRONG
LEARNING METHODS
https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 26
The results of a training needs analysis provides the employer with answers to the following questions
•  What is needed and why?
•  Where is it needed?
•  Who needs it?
•  How will it be provided?
•  How much will it cost? and
•  What will be the business effect?
How can a formal assessment help?
https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/
Internal Evaluation
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 27
•  Decide whether you’ll evaluate on an individual or team level, or both.
•  Make sure to get managers on board with this process
•  Use a well-defined rating scale that gives consistency across skill levels
and the level of importance of each skill for the role.
A rating scale example to assess
the importance is one like the
following
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 28
How Important Is This For Successful Job Performance?
1= Not at all 2= A little 3= Somewhat 4= Considerable 5= Extremely
29
25% of a person’s long-term career success
was attributed to technical skills.
How does modern learning help fill gaps efficiently?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 30
SAY LIFELONG LEARNING
IS IMPORTANT
82% 40%
REPORT THEIR EMPLOYERS DON’T
PROVIDE UPSKILLING OPPORTUNITIES
Randstad Workmonitor survey
(Q3 2017)
“There are many things companies
can do to help their employees
upskill and prepare for jobs of the
future. It is in a company’s best
interest to help their people grow in
their profession or into leadership
roles…”
- Michelle Prince
Characteristics of modern learning
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 32
INSTRUCTOR-LED
AND ONLINE
TRAINING
LARGE LEARNING
LIBRARY
ONLINE,
ACCESSIBLE
WHENEVER
VIDEO-BASED,
MICROLEARNING
REINFORCEMENT
TOOLS
How to become a learning organization
How to become a learning organization
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 34
Learning Agility
&
Learning Adaptability
Learning Agility & Learning Adaptability
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 35
“[When] it comes to learning, the organization’s
role is to create the environment and systems to
allow employees to constantly learn and relearn.”
– Deloitte, 2017 Global Human Capital Trends
Benefits of a learning organization
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 36
MORE LIKELY TO BE
FIRST TO MARKET
46%
MORE PRODUCTIVE
37%
MORE PREPARED FOR
FUTURE DEMANDS
58%
Key Takeaways
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 37
•  The factors that could be contributing to your skill gaps, and how to
find and address the root causes
•  How to re-evaluate what a “qualified candidate” is, in order to create
more relevant and realistic talent expectations
•  A great place to start uncovering your organization’s skill gaps is with
a formal assessment.
•  Modern training methods can bridge the skill gaps, by upskilling your
workforce
Questions?
Identify Your Skill Gaps Video Course
From our producer partner, Vado,
this is part three of an eight video
lesson course, “Building your
Career.” This course will help you
perform a skill inventory to help you
proactively prepare for a career
move and increase your chance for
future success. By completing this
course, you will know how to
identify your current skills and
capabilities and determine what
gaps exist.
Building Your Career
Developing B-Players Into Top Performers:
This is part 4 of 6 in the Developing
B-Players Into Top Performers”
video series! This lesson will help
you look at your organization, your
leadership, your recruiting practices,
your tasks and your culture in order
to know where you are limiting
employees, and where you can
improve in order to motivate better
efforts.
Organizational
Examination Comes First
Learn How BizLibrary Can Help Your Organization!
Let us know through the poll or survey if you'd like a free customized
consultation with one of our product specialists.
www.bizlibrary.com
Thank you for attending!
Katie Miller
Marketing Events Strategist
BizLibrary
#CLOwebinar
	 	
		
Register for the next webinar!
LISTEN UNTIL YOU SWEAT: VIRTUAL
REALITY FOR DEEP CONVERSATION
Tuesday, December 3, 2019
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
clomedia.com/webinars

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RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #CLOwebinar Tools You Can Use Audio Control –  A dial in number will not be provided. –  The audio will stream through your headphones or computer speakers. –  Also check your computer’s volume for external speakers or headsets.
  • 4. #CLOwebinar 1. May I receive a copy of the slides? YES! Click on the handouts located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the follow up email. Frequently Asked Questions
  • 6. Presenting Today Katie Miller Marketing Events Strategist BizLibrary
  • 9. Poll Question bizlibrary.com | YOUR ONLINE LEARNING PARTNER 9 What factors are contributing to your skill gaps? A. Employee attitudes B. Lack of qualified applicants C. Technology D. Other (type in group chat)
  • 10. In this webinar, you’ll learn bizlibrary.com | YOUR ONLINE LEARNING PARTNER 10 -  The factors that could be contributing to your skill gaps, and how to find and address the root causes -  How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations -  How to start uncovering your organization’s skill gaps with a formal assessment -  How to use modern training methods to bridge skill gaps by upskilling your workforce
  • 11. So, are you ready to find and close your organization's skill gaps?
  • 12. Main Reasons “Nearly a third of employers say the main reason they can't fill roles is a lack of applicants.” Lack of Applicant Job Description Re-evaluate 1.  The job description itself 2.  Get current employees advice and do research
  • 13. What are some other factors that could be contributing to your skill gaps? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 13
  • 14. Are your education requirements more stringent than they need to be? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 14 REQUIRE BACHELORS DEGREE 67% WORKERS WHO HELD A BACHELOR’S DEGREE 16%
  • 15. Other factors that could be contributing to your skill gaps bizlibrary.com | YOUR ONLINE LEARNING PARTNER 15 POORLY STRUCTURED INTERVIEWS ARE WAGES TOO LOW?
  • 16. bizlibrary.com | YOUR ONLINE LEARNING PARTNER 16 Other factors that could be contributing to your skill gaps LOCATION RELUCTANT RETIREES PASS DRUG TESTS SKILLED CANDIDTATES
  • 17. Are your talent expectations realistic?
  • 18. The reality that learning is for the life bizlibrary.com | YOUR ONLINE LEARNING PARTNER 18 -  Partnerships with vocational schools and colleges -  Build relationships with these schools and programs and offer internships.
  • 19. 80%Of many Fortune-500 companies interns are hired on as entry-level employees.
  • 20. Hire for attitude and ability to learn bizlibrary.com | YOUR ONLINE LEARNING PARTNER 20 SKILLS & EDUCATION TEMPERMENT GOALS ATTITUDE
  • 21. “You don’t hire for skills, you hire for attitude. You can always teach skills.” - Simon Sinek
  • 22. Which skills are must-haves? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 22 Adjusting the requirements on your ATS “67percent said they don’t feel like they have to settle for a candidate without the perfect qualifications.” 2013 Career Advisory Board
  • 23. Are your assessments appropriate? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 23
  • 24. How can a formal assessment help? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 24 ORGANIZATIONS CONDUCT NEED ASSESSMENTS 56% 68% SAY THEY WERE HIGHLY OR VERY HIGHLY EFFECTIVE
  • 25. bizlibrary.com | YOUR ONLINE LEARNING PARTNER 25 How can a formal assessment help? Poorly conducted needs analyses can lead to training solutions that train THE WRONG COMPETENCIES THE WRONG PEOPLE THE WRONG LEARNING METHODS https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/
  • 26. bizlibrary.com | YOUR ONLINE LEARNING PARTNER 26 The results of a training needs analysis provides the employer with answers to the following questions •  What is needed and why? •  Where is it needed? •  Who needs it? •  How will it be provided? •  How much will it cost? and •  What will be the business effect? How can a formal assessment help? https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/
  • 27. Internal Evaluation bizlibrary.com | YOUR ONLINE LEARNING PARTNER 27 •  Decide whether you’ll evaluate on an individual or team level, or both. •  Make sure to get managers on board with this process •  Use a well-defined rating scale that gives consistency across skill levels and the level of importance of each skill for the role.
  • 28. A rating scale example to assess the importance is one like the following bizlibrary.com | YOUR ONLINE LEARNING PARTNER 28 How Important Is This For Successful Job Performance? 1= Not at all 2= A little 3= Somewhat 4= Considerable 5= Extremely
  • 29. 29 25% of a person’s long-term career success was attributed to technical skills.
  • 30. How does modern learning help fill gaps efficiently? bizlibrary.com | YOUR ONLINE LEARNING PARTNER 30 SAY LIFELONG LEARNING IS IMPORTANT 82% 40% REPORT THEIR EMPLOYERS DON’T PROVIDE UPSKILLING OPPORTUNITIES Randstad Workmonitor survey (Q3 2017)
  • 31. “There are many things companies can do to help their employees upskill and prepare for jobs of the future. It is in a company’s best interest to help their people grow in their profession or into leadership roles…” - Michelle Prince
  • 32. Characteristics of modern learning bizlibrary.com | YOUR ONLINE LEARNING PARTNER 32 INSTRUCTOR-LED AND ONLINE TRAINING LARGE LEARNING LIBRARY ONLINE, ACCESSIBLE WHENEVER VIDEO-BASED, MICROLEARNING REINFORCEMENT TOOLS
  • 33. How to become a learning organization
  • 34. How to become a learning organization bizlibrary.com | YOUR ONLINE LEARNING PARTNER 34 Learning Agility & Learning Adaptability
  • 35. Learning Agility & Learning Adaptability bizlibrary.com | YOUR ONLINE LEARNING PARTNER 35 “[When] it comes to learning, the organization’s role is to create the environment and systems to allow employees to constantly learn and relearn.” – Deloitte, 2017 Global Human Capital Trends
  • 36. Benefits of a learning organization bizlibrary.com | YOUR ONLINE LEARNING PARTNER 36 MORE LIKELY TO BE FIRST TO MARKET 46% MORE PRODUCTIVE 37% MORE PREPARED FOR FUTURE DEMANDS 58%
  • 37. Key Takeaways bizlibrary.com | YOUR ONLINE LEARNING PARTNER 37 •  The factors that could be contributing to your skill gaps, and how to find and address the root causes •  How to re-evaluate what a “qualified candidate” is, in order to create more relevant and realistic talent expectations •  A great place to start uncovering your organization’s skill gaps is with a formal assessment. •  Modern training methods can bridge the skill gaps, by upskilling your workforce
  • 39. Identify Your Skill Gaps Video Course From our producer partner, Vado, this is part three of an eight video lesson course, “Building your Career.” This course will help you perform a skill inventory to help you proactively prepare for a career move and increase your chance for future success. By completing this course, you will know how to identify your current skills and capabilities and determine what gaps exist. Building Your Career
  • 40. Developing B-Players Into Top Performers: This is part 4 of 6 in the Developing B-Players Into Top Performers” video series! This lesson will help you look at your organization, your leadership, your recruiting practices, your tasks and your culture in order to know where you are limiting employees, and where you can improve in order to motivate better efforts. Organizational Examination Comes First
  • 41. Learn How BizLibrary Can Help Your Organization! Let us know through the poll or survey if you'd like a free customized consultation with one of our product specialists. www.bizlibrary.com
  • 42. Thank you for attending! Katie Miller Marketing Events Strategist BizLibrary
  • 43. #CLOwebinar Register for the next webinar! LISTEN UNTIL YOU SWEAT: VIRTUAL REALITY FOR DEEP CONVERSATION Tuesday, December 3, 2019 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars