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Frequently Asked Questions

Presenting Today
Katie Miller
Marketing Events Strategist
BizLibrary

www.bizlibrary.com/demo

Poll Question
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 9
What factors are contributing to your skill gaps?
A. Employee attitudes
B. Lack of qualified applicants
C. Technology
D. Other (type in group chat)

In this webinar, you’ll learn
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 10
- The factors that could be contributing to your skill gaps, and
how to find and address the root causes
- How to re-evaluate what a “qualified candidate” is in order to
create more relevant and realistic talent expectations
- How to start uncovering your organization’s skill gaps with a
formal assessment
- How to use modern training methods to bridge skill gaps by
upskilling your workforce

So, are you ready to find and close
your organization's skill gaps?

Main Reasons
“Nearly a third of employers say the
main reason they can't fill roles is a
lack of applicants.”
Lack of Applicant Job Description
Re-evaluate
1. The job description itself
2. Get current employees
advice and do research

What are some other factors that could be
contributing to your skill gaps?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 13

Are your education requirements more
stringent than they need to be?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 14
REQUIRE BACHELORS DEGREE
67%
WORKERS WHO HELD A
BACHELOR’S DEGREE
16%

Other factors that could be contributing to your
skill gaps
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 15
POORLY STRUCTURED INTERVIEWS ARE WAGES TOO LOW?

bizlibrary.com | YOUR ONLINE LEARNING PARTNER 16
Other factors that could be contributing to your
skill gaps
LOCATION RELUCTANT
RETIREES
PASS DRUG TESTS SKILLED
CANDIDTATES

Are your talent expectations realistic?

The reality that learning is for the life
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 18
- Partnerships with vocational schools and colleges
- Build relationships with these schools and programs and
offer internships.

80%Of many Fortune-500 companies interns are
hired on as entry-level employees.

Hire for attitude and ability to learn
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 20
SKILLS & EDUCATION
TEMPERMENT GOALS ATTITUDE

“You don’t hire for skills,
you hire for attitude. You
can always teach skills.”
- Simon Sinek

Which skills are must-haves?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 22
Adjusting the requirements on your ATS
“67percent said they don’t feel like they have to settle for a
candidate without the perfect qualifications.”
2013 Career Advisory Board

Are your assessments appropriate?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 23

How can a formal assessment help?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 24
ORGANIZATIONS CONDUCT
NEED ASSESSMENTS
56% 68%
SAY THEY WERE HIGHLY OR
VERY HIGHLY EFFECTIVE

bizlibrary.com | YOUR ONLINE LEARNING PARTNER 25
How can a formal assessment help?
Poorly conducted needs analyses can lead to training solutions that train
THE WRONG
COMPETENCIES
THE WRONG
PEOPLE
THE WRONG
LEARNING METHODS
https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/

bizlibrary.com | YOUR ONLINE LEARNING PARTNER 26
The results of a training needs analysis provides the employer with answers to the following questions
• What is needed and why?
• Where is it needed?
• Who needs it?
• How will it be provided?
• How much will it cost? and
• What will be the business effect?
How can a formal assessment help?
https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/

Internal Evaluation
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 27
• Decide whether you’ll evaluate on an individual or team level, or both.
• Make sure to get managers on board with this process
• Use a well-defined rating scale that gives consistency across skill levels
and the level of importance of each skill for the role.

A rating scale example to assess
the importance is one like the
following
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 28
How Important Is This For Successful Job Performance?
1= Not at all 2= A little 3= Somewhat 4= Considerable 5= Extremely

29
25% of a person’s long-term career success
was attributed to technical skills.

How does modern learning help fill gaps efficiently?
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 30
SAY LIFELONG LEARNING
IS IMPORTANT
82% 40%
REPORT THEIR EMPLOYERS DON’T
PROVIDE UPSKILLING OPPORTUNITIES
Randstad Workmonitor survey
(Q3 2017)

“There are many things companies
can do to help their employees
upskill and prepare for jobs of the
future. It is in a company’s best
interest to help their people grow in
their profession or into leadership
roles…”
- Michelle Prince

Characteristics of modern learning
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 32
INSTRUCTOR-LED
AND ONLINE
TRAINING
LARGE LEARNING
LIBRARY
ONLINE,
ACCESSIBLE
WHENEVER
VIDEO-BASED,
MICROLEARNING
REINFORCEMENT
TOOLS

How to become a learning organization

How to become a learning organization
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 34
Learning Agility
&
Learning Adaptability

Learning Agility & Learning Adaptability
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 35
“[When] it comes to learning, the organization’s
role is to create the environment and systems to
allow employees to constantly learn and relearn.”
– Deloitte, 2017 Global Human Capital Trends

Benefits of a learning organization
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 36
MORE LIKELY TO BE
FIRST TO MARKET
46%
MORE PRODUCTIVE
37%
MORE PREPARED FOR
FUTURE DEMANDS
58%

Key Takeaways
bizlibrary.com | YOUR ONLINE LEARNING PARTNER 37
• The factors that could be contributing to your skill gaps, and how to
find and address the root causes
• How to re-evaluate what a “qualified candidate” is, in order to create
more relevant and realistic talent expectations
• A great place to start uncovering your organization’s skill gaps is with
a formal assessment.
• Modern training methods can bridge the skill gaps, by upskilling your
workforce

Questions?

Identify Your Skill Gaps Video Course
From our producer partner, Vado,
this is part three of an eight video
lesson course, “Building your
Career.” This course will help you
perform a skill inventory to help you
proactively prepare for a career
move and increase your chance for
future success. By completing this
course, you will know how to
identify your current skills and
capabilities and determine what
gaps exist.
Building Your Career

Developing B-Players Into Top Performers:
This is part 4 of 6 in the Developing
B-Players Into Top Performers”
video series! This lesson will help
you look at your organization, your
leadership, your recruiting practices,
your tasks and your culture in order
to know where you are limiting
employees, and where you can
improve in order to motivate better
efforts.
Organizational
Examination Comes First

Learn How BizLibrary Can Help Your Organization!
Let us know through the poll or survey if you'd like a free customized
consultation with one of our product specialists.
www.bizlibrary.com

Thank you for attending!
Katie Miller
Marketing Events Strategist
BizLibrary

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