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Frequently	
  Asked	
  Ques6ons	
  
#WFwebinar
	
   	
  
	
  	
  
Brave'a	
  Hassel	
  
Associate	
  Editor	
  
Workforce	
  magazine	
  
The	
  Datafica6on	
  of	
  HR:	
  How	
  to	
  Go	
  from	
  
So	
  What	
  to	
  Now	
  What	
  
#WFwebinar
	
   	
  
	
  	
  
Ian	
  Cook	
   	
  	
  
Director,	
  Product	
  Management	
  
Visier	
  
The	
  Datafica6on	
  of	
  HR:	
  How	
  to	
  Go	
  from	
  
So	
  What	
  to	
  Now	
  What	
  
The  Datafica*on  of  HR:  
How  to  go  from  What  to  Now  What
Ian	
  Cook	
  
Head	
  of	
  Workforce	
  Intelligence	
  
May	
  2016	
  
Visier  is  how  the  best  brands  
achieve  the  best  business  
outcomes
Only  Visier  connects  all  the  dots  –  for  you  –  from  
workforce  insights  to  business  outcomes
The  need  to  extend  
the  analy*cs  mindset
Challenges	
  of	
  an	
  Aging	
  World	
  
Challenges  of  an  aging  world
74%	
  say	
  their	
  company’s	
  
HR	
  organizaLon	
  needs	
  to	
  
be	
  more	
  data-­‐driven	
  (i.e.,	
  
fact-­‐based)	
  in	
  workforce	
  
decision-­‐making.	
  
80%	
  say	
  their	
  company	
  
cannot	
  succeed	
  without	
  an	
  
asserLve,	
  data-­‐driven	
  CHRO,	
  
who	
  takes	
  a	
  strong	
  stance	
  on	
  
talent	
  issues	
  and	
  uses	
  relevant	
  
facts	
  to	
  deliver	
  an	
  informed	
  
point	
  of	
  view	
  
Developing  a  data-­‐oriented  
skillset  and  mindset  takes  *me
Only  22%  say  they  are  ready
Source:	
  Global	
  Human	
  Capital	
  Trends	
  Study	
  2015,	
  Deloi'e	
  
How  to  get  business  leaders  
on  board  with  HR  datafica*on
“HR  that  starts  with  the  business  
doesn’t  get  as  much  resistance  
from  the  business.”

Dave  Ulrich
The  complete  workforce  intelligence  
decision  journey
What  is  going  on  in  
the  workforce  and  
why?
WHAT?
 SO  WHAT?
 NOW  WHAT?
What  are  the  most  
urgent  business  
implica*ons?
What  should  we  do  
differently  to  drive  
business  outcomes,  
and  is  it  working?
•  What	
  workforce	
  metrics	
  (such	
  as	
  pay	
  per	
  FTE,	
  resignaLon	
  
rates,	
  performance	
  raLngs,	
  etc.)	
  are	
  most	
  correlated	
  with	
  an	
  
increase	
  in	
  revenue	
  per	
  full-­‐Lme	
  employee?	
  
Examples:  Ques*ons  that  connect  the  
workforce  to  business  results
Engagement
WHAT?
 SO  WHAT?
 NOW  WHAT?
How  does  
engagement  correlate  
with  profitability  for  
those  business  units?
How  can  we  improve  
engagement  in  
underperforming  
business  units  to  
increase  profitability?
What  is  our  
employee  
engagement  score  
by  business  unit?
So  What?  Engagement
Calcula*ng  your  savings  from  
reduced  voluntary  turnover
Calcula*ng  your  savings  from  
reduced  voluntary  turnover
The  results  of  connec*ng  
workforce  outcomes  to  business  results
•  Companies  
with  a  more  
diverse  
workforce  
outperform  
others
Revenue

•  Retail  outlets  
with  highly  
engaged  
employees  
are  more  
profitable
Profits
•  Banks  with  
greater  
employee  
reten*on  
achieve  higher  
customer  sat
Customers
How  to  give  HRBPs  
the  tools  to  be  strategic
POLL
How	
  ready	
  is	
  your	
  HRBP	
  populaLon	
  to	
  apply	
  analyLcs	
  to	
  their	
  role?	
  
	
  
1.  Very	
  ready:	
  They	
  are	
  constantly	
  asking	
  for	
  more	
  insight	
  
2.  Making	
  progress:	
  They	
  use	
  what	
  we	
  provide	
  them	
  
3.  Ge^ng	
  started:	
  They	
  are	
  starLng	
  to	
  engage	
  with	
  analyLcs	
  
4.  Going	
  backwards:	
  They	
  avoid	
  data	
  at	
  all	
  costs	
  
A  strategic  HR  organiza*on  
creates  talent  strategies  
that  align  to  business  outcomes  
through  the  use  of  
data  and  analy*cs.
Enable  HRBPs  to  be  truly  strategic
What  is  going  
on  in  the  
workforce  and  
why?
WHAT?
 SO  WHAT?
 NOW  WHAT?
What  are  the  
most  urgent  
business  
implica*ons?
What  should  we  
do  differently  to  
drive  business  
outcomes,  and  is  
it  working?
RecruiLng	
  
	
  
Analyze	
  the	
  roles	
  needed	
  to	
  
meet	
  business	
  goals.	
  
Align	
  with	
  managers	
  on	
  hiring	
  
requirements.	
  
Act	
  on	
  adapLng	
  hiring	
  plans	
  
to	
  changing	
  business	
  needs.	
  
	
  
	
  
	
  
Hire	
  the	
  right	
  people,	
  at	
  the	
  
right	
  Lme,	
  at	
  the	
  right	
  
price.	
  
Tell  the  story  with  visuals
Answer  cri*cal  employee-­‐level  ques*ons
Self  Service  Analy*cs
“Now  is  a  unique  opportunity  
for  HR  professionals  to  posi*on  
themselves  as  fact-­‐based  
strategic  partners  of  the  
execu*ve  board.”  
  
McKinsey  &  Company,  March  2015  

  
Take  the  next  step
Workforce  intelligence  needs  to  be  
purpose-­‐built  for  each  role:
Analysts	
  
Ad	
  hoc	
  analysis,	
  predicLve	
  
analyLcs,	
  filtering,	
  and	
  drill-­‐down	
  
Leaders	
  
Dashboards,	
  reports,	
  and	
  
scorecard	
  traffic	
  lighLng	
  
Planners	
  
“What	
  If”	
  scenarios,	
  modeling	
  and	
  
forecasLng,	
  and	
  plan	
  monitoring	
  
HR	
  Business	
  Partners	
  
Self-­‐service	
  analyLcs,	
  including	
  
easy	
  ways	
  to	
  compare	
  talent	
  
Strategic  HR  relies  on  analy*cs
……HR  leaders  will  have  a  seat  at  the  table  for  strategic  
discussions  only  if  they  can  demonstrate  the  business  
impact  of  HR.  

…Our  experience  has  found  that  data-­‐driven,  analyAcal  
HR  departments  are  more  likely  to  play  a  strategic  role  
in  their  organizaAons…...

Boston  Consul*ng  Group,  Crea*ng  People  Advantage,  2014-­‐15
Resources  available  at  www.visier.com  
Download	
  your	
  copy	
   Download	
  your	
  copy	
  
Subscribe	
  to	
  the	
  	
  
Workforce	
  Intelligence	
  
Blog	
  
Thank  you
Ian  Cook
Ian.cook@visier.com

linkedin.com/in/ianjcook
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The Datafication of HR: How to Go from So What to Now What

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  • 6. #WFwebinar         1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will appear in the box to the right of the slides after the required watch-time has elapsed. Frequently  Asked  Ques6ons  
  • 7. #WFwebinar         Brave'a  Hassel   Associate  Editor   Workforce  magazine   The  Datafica6on  of  HR:  How  to  Go  from   So  What  to  Now  What  
  • 8. #WFwebinar         Ian  Cook       Director,  Product  Management   Visier   The  Datafica6on  of  HR:  How  to  Go  from   So  What  to  Now  What  
  • 9. The  Datafica*on  of  HR:   How  to  go  from  What  to  Now  What Ian  Cook   Head  of  Workforce  Intelligence   May  2016  
  • 10. Visier  is  how  the  best  brands   achieve  the  best  business   outcomes
  • 11. Only  Visier  connects  all  the  dots  –  for  you  –  from   workforce  insights  to  business  outcomes
  • 12. The  need  to  extend   the  analy*cs  mindset
  • 13. Challenges  of  an  Aging  World   Challenges  of  an  aging  world
  • 14. 74%  say  their  company’s   HR  organizaLon  needs  to   be  more  data-­‐driven  (i.e.,   fact-­‐based)  in  workforce   decision-­‐making.  
  • 15. 80%  say  their  company   cannot  succeed  without  an   asserLve,  data-­‐driven  CHRO,   who  takes  a  strong  stance  on   talent  issues  and  uses  relevant   facts  to  deliver  an  informed   point  of  view  
  • 16.
  • 17. Developing  a  data-­‐oriented   skillset  and  mindset  takes  *me Only  22%  say  they  are  ready Source:  Global  Human  Capital  Trends  Study  2015,  Deloi'e  
  • 18. How  to  get  business  leaders   on  board  with  HR  datafica*on
  • 19. “HR  that  starts  with  the  business   doesn’t  get  as  much  resistance   from  the  business.” Dave  Ulrich
  • 20. The  complete  workforce  intelligence   decision  journey What  is  going  on  in   the  workforce  and   why? WHAT? SO  WHAT? NOW  WHAT? What  are  the  most   urgent  business   implica*ons? What  should  we  do   differently  to  drive   business  outcomes,   and  is  it  working?
  • 21. •  What  workforce  metrics  (such  as  pay  per  FTE,  resignaLon   rates,  performance  raLngs,  etc.)  are  most  correlated  with  an   increase  in  revenue  per  full-­‐Lme  employee?   Examples:  Ques*ons  that  connect  the   workforce  to  business  results
  • 22. Engagement WHAT? SO  WHAT? NOW  WHAT? How  does   engagement  correlate   with  profitability  for   those  business  units? How  can  we  improve   engagement  in   underperforming   business  units  to   increase  profitability? What  is  our   employee   engagement  score   by  business  unit?
  • 24. Calcula*ng  your  savings  from   reduced  voluntary  turnover
  • 25. Calcula*ng  your  savings  from   reduced  voluntary  turnover
  • 26. The  results  of  connec*ng   workforce  outcomes  to  business  results •  Companies   with  a  more   diverse   workforce   outperform   others Revenue •  Retail  outlets   with  highly   engaged   employees   are  more   profitable Profits •  Banks  with   greater   employee   reten*on   achieve  higher   customer  sat Customers
  • 27.
  • 28. How  to  give  HRBPs   the  tools  to  be  strategic
  • 29. POLL How  ready  is  your  HRBP  populaLon  to  apply  analyLcs  to  their  role?     1.  Very  ready:  They  are  constantly  asking  for  more  insight   2.  Making  progress:  They  use  what  we  provide  them   3.  Ge^ng  started:  They  are  starLng  to  engage  with  analyLcs   4.  Going  backwards:  They  avoid  data  at  all  costs  
  • 30. A  strategic  HR  organiza*on   creates  talent  strategies   that  align  to  business  outcomes   through  the  use  of   data  and  analy*cs.
  • 31. Enable  HRBPs  to  be  truly  strategic What  is  going   on  in  the   workforce  and   why? WHAT? SO  WHAT? NOW  WHAT? What  are  the   most  urgent   business   implica*ons? What  should  we   do  differently  to   drive  business   outcomes,  and  is   it  working?
  • 32. RecruiLng     Analyze  the  roles  needed  to   meet  business  goals.   Align  with  managers  on  hiring   requirements.   Act  on  adapLng  hiring  plans   to  changing  business  needs.         Hire  the  right  people,  at  the   right  Lme,  at  the  right   price.  
  • 33. Tell  the  story  with  visuals
  • 36. “Now  is  a  unique  opportunity   for  HR  professionals  to  posi*on   themselves  as  fact-­‐based   strategic  partners  of  the   execu*ve  board.”     McKinsey  &  Company,  March  2015    
  • 38. Workforce  intelligence  needs  to  be   purpose-­‐built  for  each  role: Analysts   Ad  hoc  analysis,  predicLve   analyLcs,  filtering,  and  drill-­‐down   Leaders   Dashboards,  reports,  and   scorecard  traffic  lighLng   Planners   “What  If”  scenarios,  modeling  and   forecasLng,  and  plan  monitoring   HR  Business  Partners   Self-­‐service  analyLcs,  including   easy  ways  to  compare  talent  
  • 39. Strategic  HR  relies  on  analy*cs ……HR  leaders  will  have  a  seat  at  the  table  for  strategic   discussions  only  if  they  can  demonstrate  the  business   impact  of  HR.   …Our  experience  has  found  that  data-­‐driven,  analyAcal   HR  departments  are  more  likely  to  play  a  strategic  role   in  their  organizaAons…... Boston  Consul*ng  Group,  Crea*ng  People  Advantage,  2014-­‐15
  • 40. Resources  available  at  www.visier.com   Download  your  copy   Download  your  copy   Subscribe  to  the     Workforce  Intelligence   Blog  
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