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#WFwebinar
	
   	
  
	
  	
  
Speakers: Alison French, CCP, GRP
Market Segment Leader, Compensation, IBM
Deb Nielsen, CCP, GRP
Director of Compensation Research, IBM
Rena Rasch, Ph.D.
Research Manager, IBM
Moderator: Ladan Nikravan
Senior Editor, Workforce magazine
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Ladan Nikravan
Senior Editor
Workforce magazine
Total	
  Rewards	
  'State	
  of	
  the	
  Union':	
  Top	
  Trends,	
  
Challenges	
  and	
  Recommenda;ons	
  for	
  the	
  Coming	
  Year	
  
#WFwebinar
Alison French, CCP, GRP
Market Segment Leader, Compensation
IBM
Total	
  Rewards	
  'State	
  of	
  the	
  Union':	
  Top	
  Trends,	
  
Challenges	
  and	
  Recommenda;ons	
  for	
  the	
  Coming	
  Year	
  
Deb Nielsen, CCP, GRP
Director of Compensation Research
IBM
Rena Rasch, Ph.D.
Research Manager
IBM
© 2013 IBM Corporation
IBM Smarter Workforce
Agenda
•  Macro forces - The economy and legislative climate
•  Trends and Forecasts - What are reward professionals doing this
year?
•  People Matters - What are employees and managers thinking about?
•  What does all this mean for 2014?
9
© 2013 IBM Corporation
IBM Smarter Workforce
Top areas of concern
Source: Kenexa Compensation Outlook Survey, 2014
10
CONCERNS THAT MAY IMPACT COMPENSATION AND HIRING
53%
39%
38%
16%
10%
7%
43%
55%
57%
72%
76%
73%
4%
5%
5%
12%
13%
20%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Scarcity of talent
Regulatory changes
Broader economic conditions
Social networking
Unemployment rates
Outsourcing/Offshoring
More concerned
No change
Less concerned
© 2013 IBM Corporation
IBM Smarter Workforce
Big news…
Source: Kenexa National Salary Budget Survey, 2013
11
© 2013 IBM Corporation
IBM Smarter Workforce
Increase budgets in the U.S. have bottomed out in 2009. Though the rebound is yielding
increase, salary budgets are still below the pre-recession levels
“For the first time since 1980, the U.S. rate of inflation is higher
than the average total salary budget increase”
WorldatWork – August 2011
More on increase budgets
2008 2009 2010 2011 2012 2013 2014
Kenexa Compensation 3.0% 3.0% 3.0% 3.0%
IPAS 3.9% 1.1% 2.5% 3.2% 3.2% 3.0% 3.0%
Buck 2.9% 2.9% 2.7% 2.8% 3.0% 3.0%
Conference Board - - 2.5% 2.5% 3.0% 3.0% 3.0%
Mercer - - 2.7% 2.9% 2.9% 2.9% 2.9%
Towers Watson 3.4% 1.7% 2.8% 2.7% 2.8% 2.8% 2.9%
WorldatWork 3.8% 1.9% 2.8% 2.9% 3.0% 3.0% 3.0%
12
© 2013 IBM Corporation
IBM Smarter Workforce
Certain HOT Jobs continue to outpace the market,
exceeding the overall market average of 9% in the 5 years
between 2007 and 2012
Hot jobs
Job Title Change
Long Term Care Executive 27.1%
Certified Occupational Therapist Asst 25.7%
Hardware Engineer III 20.3%
Chemical Engineer III 19.4%
Staff Nurse - Surgical First Assistant 17.4%
Nurse Practitioner 17.2%
Certified Nursing Assistant 16.4%
Network Administrator 15.1%
Software Engineer III 14.7%
Source: CompAnalyst benchmark database
13
© 2013 IBM Corporation
IBM Smarter Workforce
Job Title Change
Accounts Receivable Manager 2.9%
Administrative Services Supervisor 1.5%
Communications Representative III 2.1%
Facilities Manager 2.3%
Financial Analyst II 4.7%
Mainframe Programmer II 2.9%
PC Maintenance Technician II -6.5%
Others jobs aren’t so lucky, significantly lagging
the 9% average over the last 5 years
Not-so-hot jobs
Source: CompAnalyst benchmark database
14
© 2013 IBM Corporation
IBM Smarter Workforce
15
Job openings and unemployment
Pay for Performance: A Clear Signal for Retention and Engagement
© 2013 IBM Corporation
IBM Smarter Workforce
Attrition
© 2013 IBM Corporation
IBM Smarter Workforce
Economic environment concerns
§  Are we emerging from the
economic down turn?
§  What kind of turnover
might we face?
§  Will we be able to retain top
performers?
17
© 2013 IBM Corporation
IBM Smarter Workforce
Department Of Labor budget
§  Hundreds of new enforcement staff have been added to the DOL
§  2014 DOL budget
–  $12.1 Billion versus 2013 $ 12.0 Billion
–  Nearly $14 million to combat the misclassification of workers as
independent contractors
–  An additional $3.4 million for the Wage and Hour Division to
support greater enforcement of the Fair Labor Standards Act and
the Family and Medical Leave Act
–  An increase in 61 FTEs for WHD alone
18
© 2013 IBM Corporation
IBM Smarter Workforce
More regulatory concerns
§  Impacts of the Affordable Care Act
as the employer mandate looms
§  Home health care exemption
status change
§  OFCCP and EEOC are deploying
more compliance resources with a
focus on pay equity
§  Potential changes to overtime
regulations
19
“I hereby direct you to propose revisions to modernize
and streamline the existing overtime regulations.”
--President Barack Obama to Labor Secretary Perez, March 13, 2014
© 2013 IBM Corporation
IBM Smarter Workforce
Compensation Outlook 2014
20
© 2013 IBM Corporation
IBM Smarter Workforce
Reward program funding
PERCENT OF ORGS INCREASING FUNDING VERSUS
PREVIOUS YEAR
23%
28%
37%
28%
23%
20%
22%
24%
25%
35%
22%
26%
0%
5%
10%
15%
20%
25%
30%
35%
40%
2011 2012 2013 2014
PERCENTOFORGANIZATIONS
Healthcare MeritIncreases Bonus
PERCENT OFORGS INCREASING EMPLOYEE SHARE OF
HEALTHCARE COST
27%
43% 45%
15%
67%
64%
51%
23%
29%
44%
45%
16%
0%
10%
20%
30%
40%
50%
60%
70%
80%
2011 2012 2013 2014
PERCENTOFORGANIZATIONS
Deductibles EmployeeContributions Co-Pays/Co-Insurance
Source: Kenexa Compensation Outlook Survey, 2014
21
© 2013 IBM Corporation
IBM Smarter Workforce
Staffing
Source: Kenexa Compensation Outlook Survey, 2014
22
NET CHANGE IN STAFFING LEVELS, YEAR-OVER-YEAR
42%
44% 45% 45%
49% 47%
37%
35%
30%
29%
25%
27%
14%
14% 15%
0%
10%
20%
30%
40%
50%
60%
2010 2011 2012 2013 2014
PERCENTINDICATINGCHANGE
Increase No Change Decrease
© 2013 IBM Corporation
IBM Smarter Workforce
Reductions
Source: Kenexa Compensation Outlook Survey, 2014
23
47%
60%
27%
29% 29%
27%
0%
10%
20%
30%
40%
50%
60%
70%
2009 2010 2011 2012 2013 2014
%ofrespondentsindicatingRIF
© 2013 IBM Corporation
IBM Smarter Workforce
Will they stay or will they come?
Source: Kenexa Compensation Outlook Survey, 2014
24
71% 73%
15%
16%
15% 11%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Retaining high performers/critical functions Attracting quality new hires
Unprepared
Neutral
Prepared
© 2013 IBM Corporation
IBM Smarter Workforce
Compensation challenges
§  Big data and analytics
§  Generational issues/baby boomer
retirement
§  Automation/Technology
§  Decentralization/remote workforce
§  Regulation
§  Skills scarcity
§  Economy/volatile markets
§  The influence of HR in
implementing change
§  Pay for performance
§  Modest merit and HR budgets
25
Prepared Neutral Unprepared
Succession planning 45% 24% 30%
Baby boomer retirement 35% 38% 27%
Increasingly remote
workforce 34% 39% 27%
Engaging the next
generation of workers 45% 29% 26%
Automating Comp & HR
processes 52% 24% 23%
Leadership development 56% 23% 22%
Social networking 45% 34% 21%
HR analytics 52% 27% 21%
Aligning pay with
performance 61% 20% 19%
Big data 37% 44% 19%
Globalization 32% 51% 17%
General employee
engagement 64% 22% 14%
Economic uncertainty 48% 41% 12%
Containing healthcare costs 70% 23% 7%
© 2013 IBM Corporation
IBM Smarter Workforce
Compensation & communication
Source: Kenexa Compensation Outlook Survey, 2013
26
© 2013 IBM Corporation
IBM Smarter Workforce
Managers
Source: Kenexa Compensation Outlook Survey, 2013
27
© 2013 IBM Corporation
IBM Smarter Workforce
Executive compensation
§  European decisions relative to Say on Pay and new focus on how
much is too much
§  Say on Pay’s influence on the board of directors
§  Stronger executive pay disclosure
§  Better linkage of pay to performance
§  Shift from use of time to performance-based equity
§  Additional definitions of what annual pay means
§  Debates over peer group use
§  Passage of requirement to disclose ratio of CEO pay to average
employee
28
© 2013 IBM Corporation
IBM Smarter Workforce
How Managers and Employees Feel
29
© 2013 IBM Corporation
IBM Smarter Workforce
Pay fairness over time
Notes: WorkTrendsTM U.S. only.
* Data were not collected in 2006, so mean across all years was used.
30
© 2013 IBM Corporation
IBM Smarter Workforce
Perception matters
Notes: WorkTrendsTM 2013 U.S. only.
31
© 2013 IBM Corporation
IBM Smarter Workforce
Drivers of fair pay
Notes: WorkTrendsTM 2013 U.S. only.
32
© 2013 IBM Corporation
IBM Smarter Workforce
Building belief in pay fairness
Notes: WorkTrendsTM 2013 U.S. only.
Values are relative weights.
33
© 2013 IBM Corporation
IBM Smarter Workforce
Current perceptions
Notes: WorkTrendsTM 2013 U.S. only.
34
© 2013 IBM Corporation
IBM Smarter Workforce
Communication breakdown
Notes: WorkTrendsTM 2013 U.S. only.
35
© 2013 IBM Corporation
IBM Smarter Workforce
How well are raises and bonuses handled?
Notes: WorkTrendsTM 2013 U.S. only.
36
© 2013 IBM Corporation
IBM Smarter Workforce
How well raises and bonuses are handled
impacts perceptions of pay fairness.
Notes: WorkTrendsTM 2013 U.S. only.
37
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Total Rewards 'State of the Union': Top Trends, Challenges and Recommendations for the Coming Year

  • 1. #WFwebinar         Speakers: Alison French, CCP, GRP Market Segment Leader, Compensation, IBM Deb Nielsen, CCP, GRP Director of Compensation Research, IBM Rena Rasch, Ph.D. Research Manager, IBM Moderator: Ladan Nikravan Senior Editor, Workforce magazine Total  Rewards  'State  of  the  Union':  Top  Trends,   Challenges  and  Recommenda;ons  for  the  Coming  Year  
  • 2. #WFwebinar         Tools  You  Can  Use   Audio  Control   –  A  dial  in  number  will  not  be  provided.   –  Adjust  the  volume  by  sliding  the  indicator   in  the  Media  Player  box  to  the  le<.   –  Also  check  your  computer’s  volume  for   external  speakers  or  headsets.  
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  • 6. #WFwebinar         FREQUENTLY ASKED QUESTIONS 1. May I receive a copy of the slides? YES! Click on the resource list located on the top left portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand.
  • 7. #WFwebinar         Ladan Nikravan Senior Editor Workforce magazine Total  Rewards  'State  of  the  Union':  Top  Trends,   Challenges  and  Recommenda;ons  for  the  Coming  Year  
  • 8. #WFwebinar Alison French, CCP, GRP Market Segment Leader, Compensation IBM Total  Rewards  'State  of  the  Union':  Top  Trends,   Challenges  and  Recommenda;ons  for  the  Coming  Year   Deb Nielsen, CCP, GRP Director of Compensation Research IBM Rena Rasch, Ph.D. Research Manager IBM
  • 9. © 2013 IBM Corporation IBM Smarter Workforce Agenda •  Macro forces - The economy and legislative climate •  Trends and Forecasts - What are reward professionals doing this year? •  People Matters - What are employees and managers thinking about? •  What does all this mean for 2014? 9
  • 10. © 2013 IBM Corporation IBM Smarter Workforce Top areas of concern Source: Kenexa Compensation Outlook Survey, 2014 10 CONCERNS THAT MAY IMPACT COMPENSATION AND HIRING 53% 39% 38% 16% 10% 7% 43% 55% 57% 72% 76% 73% 4% 5% 5% 12% 13% 20% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Scarcity of talent Regulatory changes Broader economic conditions Social networking Unemployment rates Outsourcing/Offshoring More concerned No change Less concerned
  • 11. © 2013 IBM Corporation IBM Smarter Workforce Big news… Source: Kenexa National Salary Budget Survey, 2013 11
  • 12. © 2013 IBM Corporation IBM Smarter Workforce Increase budgets in the U.S. have bottomed out in 2009. Though the rebound is yielding increase, salary budgets are still below the pre-recession levels “For the first time since 1980, the U.S. rate of inflation is higher than the average total salary budget increase” WorldatWork – August 2011 More on increase budgets 2008 2009 2010 2011 2012 2013 2014 Kenexa Compensation 3.0% 3.0% 3.0% 3.0% IPAS 3.9% 1.1% 2.5% 3.2% 3.2% 3.0% 3.0% Buck 2.9% 2.9% 2.7% 2.8% 3.0% 3.0% Conference Board - - 2.5% 2.5% 3.0% 3.0% 3.0% Mercer - - 2.7% 2.9% 2.9% 2.9% 2.9% Towers Watson 3.4% 1.7% 2.8% 2.7% 2.8% 2.8% 2.9% WorldatWork 3.8% 1.9% 2.8% 2.9% 3.0% 3.0% 3.0% 12
  • 13. © 2013 IBM Corporation IBM Smarter Workforce Certain HOT Jobs continue to outpace the market, exceeding the overall market average of 9% in the 5 years between 2007 and 2012 Hot jobs Job Title Change Long Term Care Executive 27.1% Certified Occupational Therapist Asst 25.7% Hardware Engineer III 20.3% Chemical Engineer III 19.4% Staff Nurse - Surgical First Assistant 17.4% Nurse Practitioner 17.2% Certified Nursing Assistant 16.4% Network Administrator 15.1% Software Engineer III 14.7% Source: CompAnalyst benchmark database 13
  • 14. © 2013 IBM Corporation IBM Smarter Workforce Job Title Change Accounts Receivable Manager 2.9% Administrative Services Supervisor 1.5% Communications Representative III 2.1% Facilities Manager 2.3% Financial Analyst II 4.7% Mainframe Programmer II 2.9% PC Maintenance Technician II -6.5% Others jobs aren’t so lucky, significantly lagging the 9% average over the last 5 years Not-so-hot jobs Source: CompAnalyst benchmark database 14
  • 15. © 2013 IBM Corporation IBM Smarter Workforce 15 Job openings and unemployment Pay for Performance: A Clear Signal for Retention and Engagement
  • 16. © 2013 IBM Corporation IBM Smarter Workforce Attrition
  • 17. © 2013 IBM Corporation IBM Smarter Workforce Economic environment concerns §  Are we emerging from the economic down turn? §  What kind of turnover might we face? §  Will we be able to retain top performers? 17
  • 18. © 2013 IBM Corporation IBM Smarter Workforce Department Of Labor budget §  Hundreds of new enforcement staff have been added to the DOL §  2014 DOL budget –  $12.1 Billion versus 2013 $ 12.0 Billion –  Nearly $14 million to combat the misclassification of workers as independent contractors –  An additional $3.4 million for the Wage and Hour Division to support greater enforcement of the Fair Labor Standards Act and the Family and Medical Leave Act –  An increase in 61 FTEs for WHD alone 18
  • 19. © 2013 IBM Corporation IBM Smarter Workforce More regulatory concerns §  Impacts of the Affordable Care Act as the employer mandate looms §  Home health care exemption status change §  OFCCP and EEOC are deploying more compliance resources with a focus on pay equity §  Potential changes to overtime regulations 19 “I hereby direct you to propose revisions to modernize and streamline the existing overtime regulations.” --President Barack Obama to Labor Secretary Perez, March 13, 2014
  • 20. © 2013 IBM Corporation IBM Smarter Workforce Compensation Outlook 2014 20
  • 21. © 2013 IBM Corporation IBM Smarter Workforce Reward program funding PERCENT OF ORGS INCREASING FUNDING VERSUS PREVIOUS YEAR 23% 28% 37% 28% 23% 20% 22% 24% 25% 35% 22% 26% 0% 5% 10% 15% 20% 25% 30% 35% 40% 2011 2012 2013 2014 PERCENTOFORGANIZATIONS Healthcare MeritIncreases Bonus PERCENT OFORGS INCREASING EMPLOYEE SHARE OF HEALTHCARE COST 27% 43% 45% 15% 67% 64% 51% 23% 29% 44% 45% 16% 0% 10% 20% 30% 40% 50% 60% 70% 80% 2011 2012 2013 2014 PERCENTOFORGANIZATIONS Deductibles EmployeeContributions Co-Pays/Co-Insurance Source: Kenexa Compensation Outlook Survey, 2014 21
  • 22. © 2013 IBM Corporation IBM Smarter Workforce Staffing Source: Kenexa Compensation Outlook Survey, 2014 22 NET CHANGE IN STAFFING LEVELS, YEAR-OVER-YEAR 42% 44% 45% 45% 49% 47% 37% 35% 30% 29% 25% 27% 14% 14% 15% 0% 10% 20% 30% 40% 50% 60% 2010 2011 2012 2013 2014 PERCENTINDICATINGCHANGE Increase No Change Decrease
  • 23. © 2013 IBM Corporation IBM Smarter Workforce Reductions Source: Kenexa Compensation Outlook Survey, 2014 23 47% 60% 27% 29% 29% 27% 0% 10% 20% 30% 40% 50% 60% 70% 2009 2010 2011 2012 2013 2014 %ofrespondentsindicatingRIF
  • 24. © 2013 IBM Corporation IBM Smarter Workforce Will they stay or will they come? Source: Kenexa Compensation Outlook Survey, 2014 24 71% 73% 15% 16% 15% 11% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Retaining high performers/critical functions Attracting quality new hires Unprepared Neutral Prepared
  • 25. © 2013 IBM Corporation IBM Smarter Workforce Compensation challenges §  Big data and analytics §  Generational issues/baby boomer retirement §  Automation/Technology §  Decentralization/remote workforce §  Regulation §  Skills scarcity §  Economy/volatile markets §  The influence of HR in implementing change §  Pay for performance §  Modest merit and HR budgets 25 Prepared Neutral Unprepared Succession planning 45% 24% 30% Baby boomer retirement 35% 38% 27% Increasingly remote workforce 34% 39% 27% Engaging the next generation of workers 45% 29% 26% Automating Comp & HR processes 52% 24% 23% Leadership development 56% 23% 22% Social networking 45% 34% 21% HR analytics 52% 27% 21% Aligning pay with performance 61% 20% 19% Big data 37% 44% 19% Globalization 32% 51% 17% General employee engagement 64% 22% 14% Economic uncertainty 48% 41% 12% Containing healthcare costs 70% 23% 7%
  • 26. © 2013 IBM Corporation IBM Smarter Workforce Compensation & communication Source: Kenexa Compensation Outlook Survey, 2013 26
  • 27. © 2013 IBM Corporation IBM Smarter Workforce Managers Source: Kenexa Compensation Outlook Survey, 2013 27
  • 28. © 2013 IBM Corporation IBM Smarter Workforce Executive compensation §  European decisions relative to Say on Pay and new focus on how much is too much §  Say on Pay’s influence on the board of directors §  Stronger executive pay disclosure §  Better linkage of pay to performance §  Shift from use of time to performance-based equity §  Additional definitions of what annual pay means §  Debates over peer group use §  Passage of requirement to disclose ratio of CEO pay to average employee 28
  • 29. © 2013 IBM Corporation IBM Smarter Workforce How Managers and Employees Feel 29
  • 30. © 2013 IBM Corporation IBM Smarter Workforce Pay fairness over time Notes: WorkTrendsTM U.S. only. * Data were not collected in 2006, so mean across all years was used. 30
  • 31. © 2013 IBM Corporation IBM Smarter Workforce Perception matters Notes: WorkTrendsTM 2013 U.S. only. 31
  • 32. © 2013 IBM Corporation IBM Smarter Workforce Drivers of fair pay Notes: WorkTrendsTM 2013 U.S. only. 32
  • 33. © 2013 IBM Corporation IBM Smarter Workforce Building belief in pay fairness Notes: WorkTrendsTM 2013 U.S. only. Values are relative weights. 33
  • 34. © 2013 IBM Corporation IBM Smarter Workforce Current perceptions Notes: WorkTrendsTM 2013 U.S. only. 34
  • 35. © 2013 IBM Corporation IBM Smarter Workforce Communication breakdown Notes: WorkTrendsTM 2013 U.S. only. 35
  • 36. © 2013 IBM Corporation IBM Smarter Workforce How well are raises and bonuses handled? Notes: WorkTrendsTM 2013 U.S. only. 36
  • 37. © 2013 IBM Corporation IBM Smarter Workforce How well raises and bonuses are handled impacts perceptions of pay fairness. Notes: WorkTrendsTM 2013 U.S. only. 37
  • 38. #WFwebinar         •  Also please fill out the event survey. •  Please take this time to submit your Questions.
  • 39. #WFwebinar         Join our next Webinar! Making  Performance  Management  Work:   Uncommon  Commonsense  Insights   Wednesday, April 16, 2014 2pm ET / 11am PT Register for all upcoming Workforce Webinars at www.workforce.com/webinars