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What’s Behind the Skills Gap?
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Sarah	
  Sipek	
  
Associate	
  Editor	
  
Chief	
  Learning	
  Officer	
  magazine	
  
What’s Behind the Skills Gap?
CorporateLearning.com
The
disconnect
between
knowledge
and skills… …and what we’re
learning about how
to bridge the gap
What’s behind the Skills Gap?
CorporateLearning.com
Presented by
James Nekuda
Associate Vice President
John Watson
Senior Director
Presenters
CorporateLearning.com
The
Skills Gap
is Real
“The ability of new employees to immediately make
a productive contribution to the company’s success.”
Documentation goes back at least 10 years…noting many
different skills – beyond technical skills – including the
ability to make good decisions, creativity, communication
and professionalism.
CorporateLearning.com
§  Limits growth
§  Limits productivity
§  Profits suffer
And it’s hurting business
CorporateLearning.com
POLL
Which, if any, of the following skills need
to be increased in your organization?
• Adaptability • Leadership
• Critical Thinking • Professionalism
• Problem Solving • Work Ethic
• Creativity • Communication
• Teamwork/Collaboration
CorporateLearning.com
The 7 Power Skills
These are NOT soft skills
– they’re too important to
call them that!
CorporateLearning.com
Definitions
•  Problem Solving
•  Decision Making
•  Judgment
•  Communication
•  Self Management
•  Collaboration
•  Value Clarification
CorporateLearning.com
How do you develop these critical skills in
your organization?
•  Training • Mentoring
•  Executive Education • HiPo Development
•  College Courses • We Don’t
•  Internships • Any Others?
POLL
CorporateLearning.com
The dichotomy between
vs Skills
Training
Knowledge
Education
•  We all think about it that way.
•  It’s what has created the Skills Gap.
•  Why it’s important to integrate them.
CorporateLearning.com
Disrupting traditional education
The Skills to Performance model
•  Introduces, drills, and assesses mastery of the
critical Power Skills CEOs tell us they need.
•  Within a context of knowledge that the
company wants their future leaders to have.
•  A disciplined, formal approach to Power Skills
integration.
Results:
CorporateLearning.com
Skills to Performance
•  Students are more confident in their
knowledge AND their abilities.
•  Students know how to leverage the
knowledge they are gaining into
productive business outcomes.
•  Graduates who KNOW AND DO.
CorporateLearning.com
DS LEAD
CorporateLearning.com
DS LEAD
“Great idea to have us interact with our own management
team about what we were learning each week. Using real-life
scenarios made it easier to transition form school to work.”
“I have a much better understanding of
my manager’s role and how to adapt to
different people and situations.”
“I am very thankful for the opportunity to improve my abilities
and brighten my self-esteem. I have become the spokesperson
for the education in the Southeast Orlando area.”
“I love the experience I had
and hope every DS will go
through this program.”
“After the DS Lead program, my manager asked
me to take over a struggling department – and, as
of this writing, we have moved it from 10.9% below
plan to 3.5% over plan! Thank you DS LEAD!”
CorporateLearning.com
How does
it work in
practice?
CorporateLearning.com
Summary:
•  The Skills Gap is real.
•  It’s critical to integrate Power Skills into
Knowledge Transfer.
•  We’ve been successful at customizing
Knowledge Transfer that integrates
Power Skills.
•  Here’s how it works:
CorporateLearning.com
CorporateLearning.com
QUESTIONS?
1-877-824-5516
@CorporateLearn
#skillsgap
strategic-initiatives---
bellevue-university
CorporateLearn
THANK YOU!
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What's Behind the Skills Gap?

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. What’s Behind the Skills Gap?
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  • 7. #CLOwebinar         Sarah  Sipek   Associate  Editor   Chief  Learning  Officer  magazine   What’s Behind the Skills Gap?
  • 8. CorporateLearning.com The disconnect between knowledge and skills… …and what we’re learning about how to bridge the gap What’s behind the Skills Gap?
  • 9. CorporateLearning.com Presented by James Nekuda Associate Vice President John Watson Senior Director Presenters
  • 10. CorporateLearning.com The Skills Gap is Real “The ability of new employees to immediately make a productive contribution to the company’s success.” Documentation goes back at least 10 years…noting many different skills – beyond technical skills – including the ability to make good decisions, creativity, communication and professionalism.
  • 11. CorporateLearning.com §  Limits growth §  Limits productivity §  Profits suffer And it’s hurting business
  • 12. CorporateLearning.com POLL Which, if any, of the following skills need to be increased in your organization? • Adaptability • Leadership • Critical Thinking • Professionalism • Problem Solving • Work Ethic • Creativity • Communication • Teamwork/Collaboration
  • 13. CorporateLearning.com The 7 Power Skills These are NOT soft skills – they’re too important to call them that!
  • 14. CorporateLearning.com Definitions •  Problem Solving •  Decision Making •  Judgment •  Communication •  Self Management •  Collaboration •  Value Clarification
  • 15. CorporateLearning.com How do you develop these critical skills in your organization? •  Training • Mentoring •  Executive Education • HiPo Development •  College Courses • We Don’t •  Internships • Any Others? POLL
  • 16. CorporateLearning.com The dichotomy between vs Skills Training Knowledge Education •  We all think about it that way. •  It’s what has created the Skills Gap. •  Why it’s important to integrate them.
  • 17. CorporateLearning.com Disrupting traditional education The Skills to Performance model •  Introduces, drills, and assesses mastery of the critical Power Skills CEOs tell us they need. •  Within a context of knowledge that the company wants their future leaders to have. •  A disciplined, formal approach to Power Skills integration. Results:
  • 18. CorporateLearning.com Skills to Performance •  Students are more confident in their knowledge AND their abilities. •  Students know how to leverage the knowledge they are gaining into productive business outcomes. •  Graduates who KNOW AND DO.
  • 20. CorporateLearning.com DS LEAD “Great idea to have us interact with our own management team about what we were learning each week. Using real-life scenarios made it easier to transition form school to work.” “I have a much better understanding of my manager’s role and how to adapt to different people and situations.” “I am very thankful for the opportunity to improve my abilities and brighten my self-esteem. I have become the spokesperson for the education in the Southeast Orlando area.” “I love the experience I had and hope every DS will go through this program.” “After the DS Lead program, my manager asked me to take over a struggling department – and, as of this writing, we have moved it from 10.9% below plan to 3.5% over plan! Thank you DS LEAD!”
  • 22. CorporateLearning.com Summary: •  The Skills Gap is real. •  It’s critical to integrate Power Skills into Knowledge Transfer. •  We’ve been successful at customizing Knowledge Transfer that integrates Power Skills. •  Here’s how it works:
  • 25. #CLOwebinar         Please complete the webinar evaluation.
  • 26. #CLOwebinar         Join our next Webinar! Conversations to Engage, Develop, & Retain Talent Thursday, November12, 2015 Webinars start at 1 p.m. Eastern / 10 a.m. Pacific Register for all upcoming Chief Learning Officer webinars at www.clomedia.com/webinars OR click the icon on the widget bar!